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Student Case Manager Jobs in Rochester, NY (NOW HIRING)

Mary Cariola Center

SOCIAL WORK SUPERVISOR

Rochester, NY · On-site

$65K - $75K/yr

Provide advocacy and case management for families to ensure availability and use of agency or other community services as needed * Provide social work services for an assigned caseload of students

Mary Cariola Center

SOCIAL WORKER

Rochester, NY · On-site

$48K - $65K/yr

... case management for families to ensure availability and use of Agency or other community services as needed. * Provides indirect and/or direct counseling services to families and students. It may ...

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Student Case Manager information

See Rochester, NY salary details

$13

$22

$32

How much do student case manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for student case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What are student case managers?

Student case managers are professionals who support students by coordinating resources and services to address academic, social, emotional, or behavioral challenges. They work collaboratively with students, families, teachers, and other support staff to develop action plans and monitor progress. Their goal is to help students overcome barriers to success and ensure they have access to the support they need throughout their educational journey.

What are the most common challenges faced by Student Case Managers, and how do they typically address them?

Student Case Managers often encounter challenges such as balancing high caseloads, navigating complex student needs, and coordinating with multiple campus departments. To manage these, they prioritize effective time management, maintain organized documentation, and foster strong communication with faculty, counseling services, and external agencies. Building rapport and trust with students is also essential, as it encourages open dialogue and more successful interventions. Many institutions provide ongoing training and support to help case managers develop the skills needed to handle these challenges effectively.

What is the difference between Student Case Manager vs Student Counselor?

AspectStudent Case ManagerStudent Counselor
Required CredentialsBachelor’s degree in social work, psychology, or related field; sometimes certificationMaster’s degree in counseling, psychology, or social work; licensure often required
Work EnvironmentSchools, community organizations, social service agenciesSchools, mental health clinics, private practices
Employer & Industry UsageEducational institutions, social service agenciesEducational institutions, mental health organizations
Common Search & Comparison IntentUnderstanding roles, qualifications, and responsibilitiesSeeking mental health support, counseling services, or career guidance

While both roles support students, Student Case Managers focus on coordinating services and resources, often with a social work background, whereas Student Counselors provide direct mental health counseling and guidance, typically requiring advanced degrees and licensure.

What are the key skills and qualifications needed to thrive as a Student Case Manager, and why are they important?

To thrive as a Student Case Manager, you need a background in social work, counseling, or education, often supported by a relevant degree and experience in case management or student services. Familiarity with case management software, student information systems, and documentation protocols is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and effectively support diverse student needs. These skills are crucial for identifying challenges, coordinating resources, and promoting student success and well-being.
What are popular job titles related to Student Case Manager jobs in Rochester, NY? For Student Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Student Case Manager jobs in Rochester, NY look for? The top searched job categories for Student Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Student Case Manager jobs? Cities near Rochester, NY with the most Student Case Manager job openings:
Student Case Manager jobs near you
Adult Education Instructor (PT)

Adult Education Instructor (PT)

Finger Lakes Community College

Canandaigua, NY • On-site

$23 - $25/hr

Part-time

Posted 27 days ago

Job description

FLCC is looking for qualified and motivated faculty to teach Adult Education. This is a part-time position to teach GED and/or ESL or provide case management to GED and/or ESL students in the Finger Lakes area (Ontario, Seneca, Wayne and Yates counties).
FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender identity, sexual orientation, nationality, culture, religion, worldview and physical and mental abilities. As such, applicants from historically under-represented groups are highly encouraged to apply.
Degree requirements:
  • Master's degree required in the academic discipline or related field and teaching/ professional experience highly desirable.
  • Bachelor's Degree and three years' experience in subject field may be granted as an exception to the above in certain specialized fields subject to the approval of the Associate Provost.

Essential Functions:
  • Lesson Planning
  • Instructional Delivery to meet the individual needs of each learner
  • 14 Hours of Professional Development annually
  • Collaboration with Case Managers and other colleagues
  • Work closely with students to meet personal and professional needs
  • Workforce and Career Development counseling

Pay Rate: $23-$25 per hour.
Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.
Application Instructions:
Applicants interested in applying MUST submit the following documents via online:
  1. Resume/Cv
  2. Cover letter

Applications will only be accepted online.
Finger Lakes Community College does not discriminate against any employee, applicant for employment, student or applicant for admission based on an individual's race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education.

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