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Student Accounts Manager Jobs (NOW HIRING)

Newman University

Student Accounts Specialist

Wichita, KS · On-site

$35K - $37K/yr

Manage student-related receivables and ensure accurate departmental billing. * Reconcile accounts, research discrepancies, and coordinate corrections. * Prepare and distribute student billing ...

Wisconsin

Student Accounts Specialist

Kenosha, WI

$42K - $45K/yr

Student Accounts Specialist Job Category: University Staff Employment Type: Regular Job Profile ... Excellent organizational, communication, and time management abilities * Ability to handle ...

Covista

Student Accounts & Services Manager

Lisle, IL · Hybrid

The Manager of Student Accounts & Services plays a key leadership role in delivering a positive, supportive student finance experience. This position oversees the processes, training, evaluation, and ...

Covista

Student Accounts & Services Manager

Lisle, IL · Hybrid

The Manager of Student Accounts & Services plays a key leadership role in delivering a positive, supportive student finance experience. This position oversees the processes, training, evaluation, and ...

Covista

Student Accounts & Services Manager

Lisle, IL · On-site

The Manager of Student Accounts & Services plays a key leadership role in delivering a positive, supportive student finance experience. This position oversees the processes, training, evaluation, and ...

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How much do student accounts manager jobs pay per year?

As of May 28, 2026, the average yearly pay for student accounts manager in the United States is $59,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Student Accounts Manager, and why are they important?

To thrive as a Student Accounts Manager, you need a strong background in accounting, finance, and customer service, often supported by a bachelor’s degree in a related field. Familiarity with student information systems, billing software, and financial management tools is typically required. Outstanding interpersonal, problem-solving, and organizational skills help you effectively resolve student concerns and manage complex account issues. These skills are crucial for ensuring accurate financial operations, timely billing, and positive student experiences in an educational setting.

How does a Student Accounts Manager typically collaborate with other departments within a college or university?

A Student Accounts Manager works closely with departments such as Financial Aid, Registrar, and Admissions to ensure students' billing, payments, and account issues are resolved efficiently. They coordinate with Financial Aid to process scholarships, grants, and loan disbursements, and work with the Registrar to verify enrollment and eligibility for certain billing adjustments. Regular communication with these departments helps streamline processes for students and keeps account records accurate, making teamwork an essential part of the role.

What does a Student Accounts Manager do?

A Student Accounts Manager oversees the billing and collection of student tuition and fees at educational institutions. They are responsible for managing student accounts, processing payments, handling account inquiries, and ensuring that all student financial records are accurate and up-to-date. Additionally, they often assist students with payment plans, resolve billing disputes, and work closely with other departments such as financial aid and admissions. Their role is essential in ensuring the institution receives timely payments while supporting students with their financial obligations.
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Student Accounts Manager jobs near you
Student Account Coordinator

Student Account Coordinator

Alfred University

Alfred, NY • On-site

Full-time

Posted 29 days ago

Alfred University rating

7.4

Company rating: 7.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

281st of 528 rated colleges and universities

Job description

The Student Account Coordinator reports directly to the Bursar and is primarily responsible for assisting students and their families with billing questions and providing information to meet their financial obligation of monies owed. This position also adds all fees to student accounts from departments across campus. Ensures CashNet and all processes are conducted properly as well as all E-store operations. The Student Account Coordinator must maintain confidential files and information. This position has been evaluated for compliance with the Fair Labor Standards Act and is subject to premium pay for all hours worked in excess of 40 in a payroll week.
Salary/Rate: $18.00-$20.00 per hours; 35 hours per week
Essential Functions:
  • Holds a fiduciary responsibility for assisting students with all inquiries related to their student account and billing. This includes working in conjunction with other departments on campus to assist the student in ensuring timely payment.
  • Responsible for working with parents while professionally following appropriate FERPA regulations in disclosing information.
  • Be knowledgeable in and able to advise students and parents on options available for educational expenses.
  • Maintain Student Account Database with all University related financial activity, including charges, payments, and adjustments from multiple departments and sources.
  • Review and process file uploads into the Student Accounts system, ensuring accounting accuracy as well as proper technical format.
  • Process cash advances and emergency loans to students, including assisting in determining eligibility, monitoring due dates and assessing late fees.
  • Review accounts and process monthly late fees on past due accounts. Follow up on accounts with past-due balances and contact students by phone, email or in person to arrange for payment.
  • Calculate and process refunds in accordance with Federal Financial Aid guidelines to both students and parents.
  • Process all direct deposit requests and manage ACH returns and reissues.
  • Work with Union, International payment sources, and other outside payment providers to assist with documentation needed to get the applicable student's account finalized and paid.
  • Attend all new student orientations to be the face of the Student Accounts office. Must be able to speak concisely to students and parents about various questions and topics related to student billing.
  • Serve as back up for Student Service Representative (cashier) at front desk.
  • Answer phones & route calls as appropriate.
  • Act as the Functional Area Expert for the University's e-payment system and text messaging platform.
  • Build and maintain all e-market stores by working with departments across campus to ensure their needs are met. Then, monitor, reconcile and distribute information regarding e-Market payments and receipts to appropriate division heads.
  • Work directly with the Financial Aid department and the Business Office to reconcile loan and scholarship disbursements.
  • Post manual loan and scholarship checks received within the financial aid and student accounts systems.
  • Answer questions regarding the Student Tuition Tax Form 1098T
  • Maintain the Student Accounts web page and update all in-office materials and student literature.
  • Review weekly withdrawal reports, verify all appropriate adjustments have been made on the student account, and release and process security deposits appropriately.
  • Reconcile miscellaneous student related accounts in the General Ledger working with the Bursar and the Business Office and prepare journal entries as necessary.
  • Process all collection agency payments.
  • Monitor Alumni and Perkins loan accounts, process small balance adjustments and refunds for overpayments. Perform additional duties and assist with special projects as assigned.
Other Duties & Responsibilities:
  • Supports and assists in creating intersections for faculty, staff and students that will assist in transforming people's lives.
  • Supports and assists in creating an evolving culture of mentoring and rich engagement opportunities for faculty, staff, and students.
  • Maintains a commitment to diversity, equity and inclusion and a high degree of cultural competence and respect for a wide range of identities and experiences, therefore welcoming and supporting all faculty, staff and students and expanding access to the AU experience.
  • Maintains a safe working environment within and around their facilities and associated equipment and supplies including, but not limited to, obtaining Safety Data Sheet (SDS) information pertaining to any hazards associated with their work environment.
  • Participates in all required assigned training, including safety training and will comply with safety rules, regulations, and protocols.
  • Contributes to the overall success of the University by performing other duties as assigned.
Qualifications-Education & Experience, Knowledge, Skills & Abilities:
  • Associates Degree in Accounting or Business with specific studies in accounting.
  • Minimum five years of experience working in an office environment of accounting and bookkeeping.
  • Must be well organized, possess excellent customer service and interpersonal skills. Must have a high level of accuracy and efficiency to be able to successfully enter various types of transactions into the Banner Records system. A team player who enjoys working with the public and solving problems for people. Must be able to handle several tasks simultaneously in an often fast-paced environment, while maintaining professional courtesy at all times. A self-starter who assumes responsibility for the work assigned and can complete projects with little or no supervision. The person must also be able to identify problems and have the knowledge of who to consult as problems arise. A detail-oriented person with the ability to balance transactions efficiently, with no errors. Must be able to analyze problems and solve them independently. Computer skills are essential. Knowledge of Microsoft Word, Excel and Access; knowledge of Microsoft Outlook is also required. Experience with SCT/Banner is a plus.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Personal Protective Equipment must be worn when required. A respiratory function test and the ability to use respirators may be required. Stairs and uneven surfaces may be present; artificial lifts, etc. may or may not be available. The position may require the incumbent to walk outdoors in all types of weather to other buildings or offices located on the campus. The Campus is located in an area that contains numerous hills and slopes and may not always be fully accessible for mobility impaired individuals.
About Alfred University:
Lighting the way for students since 1836."We've always been a place for makers, especially those who make the future. Our commitment to independent thinking, creativity, academic rigor and community have made us a unique kind of leader since 1836."
Alfred University (AU) was founded on principles of social justice in 1836 by liberal, independent thinkers who placed high value on education for all citizens. The University has retained and built upon the strong values of its founders, developing as an institution of national and international renown that is responsive to the needs of contemporary society while remaining consistent with the spirit of its origins. Alfred University is the second oldest coeducational college in the United States as well as one of the earliest nineteenth century colleges to have enrolled African American and Native American students. It has a long-standing history of educating socially conscious students who make a difference in their professions and their communities.
Over the course of the twentieth century, Alfred University evolved into a complex institution offering a full range of programs in the liberal arts and sciences, art and design, engineering, business, education, counseling, and school psychology to its nearly 2,000 undergraduate and graduate students that live, learn, and play on a 232-acre campus located in an idyllic, creative valley in Western New York. To learn more, visit alfred.edu.
Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law.

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