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Sr Technical Account Manager Jobs (NOW HIRING)

Relativity

Senior Technical Account Manager

Des Moines, IA · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Denver, CO · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Portland, ME · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Charleston, SC · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Wichita, KS · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Nashville, TN · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Baltimore, MD · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Los Angeles, CA · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Huntsville, AL · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Chicago, IL · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Milwaukee, WI · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

New Orleans, LA · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Columbus, OH · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Bridgeport, CT · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Albuquerque, NM · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Houston, TX · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Genesys Cloud Services, Inc.

NY · On-site

$87.60 - $113.37/hr

## Senior Technical Account ManagerApplylocations: Swedentime type: Full timeposted on: Posted 10 Days ... As a Technical Account Manager (TAM), you'll partner with strategic customers to help them achieve ...

Relativity

Senior Technical Account Manager

Boise, ID · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Relativity

Senior Technical Account Manager

Washington, DC · Hybrid

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

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Sr Technical Account Manager information

See salary details

$40K

$86.4K

$169K

How much do sr technical account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for sr technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is a Sr Technical Account Manager?

A Sr Technical Account Manager (Senior Technical Account Manager) is a professional who serves as the primary technical point of contact between a company and its key clients. They are responsible for understanding clients' technical needs, ensuring successful implementation and ongoing support of products or services, and driving customer satisfaction. Their role often involves troubleshooting complex issues, providing strategic guidance, and collaborating with internal teams to deliver tailored solutions. Sr Technical Account Managers typically have deep technical expertise and strong communication skills to effectively bridge the gap between clients and technical teams.

What are some common challenges faced by Sr Technical Account Managers, and how can they be addressed?

Sr Technical Account Managers often navigate complex client environments, balancing technical problem-solving with relationship management. A key challenge is aligning customer needs with the capabilities and limitations of their own organization's products or services. Successful TAMs proactively communicate, set clear expectations, and escalate issues when necessary to ensure client satisfaction. Building strong internal networks and staying up-to-date on product updates also help address these challenges and foster trust with both clients and internal teams.

What are the key skills and qualifications needed to thrive as a Sr Technical Account Manager, and why are they important?

To thrive as a Sr Technical Account Manager, you need a solid background in IT or computer science, strong problem-solving abilities, and significant experience in technical account management or customer success roles. Familiarity with CRM systems, cloud platforms, and relevant certifications like AWS Certified Solutions Architect or ITIL are often required. Outstanding communication, relationship-building, and project management skills help you stand out in this client-facing position. These skills ensure you can deliver technical solutions, maintain customer satisfaction, and drive long-term business partnerships.

How much does a senior technical account manager make in the US?

A senior technical account manager in the US typically earns between $100,000 and $150,000 annually, with variations based on experience, industry, and location. Compensation may also include bonuses, stock options, and benefits, especially in technology and enterprise sectors.

How much is a senior technical account manager paid?

A senior technical account manager typically earns between $90,000 and $140,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, stock options, and benefits, especially in technology and enterprise sectors.

What does a senior technical account manager do?

A senior technical account manager (TAM) serves as a primary technical contact for clients, ensuring successful implementation, support, and ongoing satisfaction with products or services. They coordinate between technical teams and clients, troubleshoot issues, provide strategic guidance, and often utilize tools like CRM and support platforms to manage accounts effectively.

What is a senior technical account manager salary?

A senior technical account manager typically earns between $90,000 and $140,000 annually, depending on experience, location, and industry. Compensation may also include bonuses, stock options, and benefits, with higher salaries often associated with technical expertise and customer management skills.
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Sr Technical Account Manager jobs near you
Infographic showing various Sr Technical Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Senior Technical Account Manager

Relativity

Des Moines, IA • On-site

$134K - $202K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

Apply