Morrisville, NC · On-site
$16 - $20.50/hr
... free Spectrum services where available, and more. It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real ...
Morrisville, NC · On-site
$16 - $20.50/hr
... free Spectrum services where available, and more. It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real ...
Durham, NC · On-site
$14.50 - $19/hr
... across a wide spectrum of care. We emphasize a collaborative approach to challenging cases ... Your Impact as a Lead Customer Service Representative As a Lead Customer Service Representative ...
Durham, NC · On-site
$14.50 - $19/hr
... across a wide spectrum of care. We emphasize a collaborative approach to challenging cases ... Your Impact as a Lead Customer Service Representative As a Lead Customer Service Representative ...
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
$52K/yr
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
$52K/yr
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... and customer information * Collaborate with Account Management and business services teams to ...
Cary, NC · On-site
$17 - $21.50/hr
As a Delivery Driver you will provide exceptional customer service to our customers within the ... Spectrum Paint Company is an Equal Opportunity Employer Equal Opportunity Employer This employer is ...
Cary, NC · On-site
$17 - $21.50/hr
As a Delivery Driver you will provide exceptional customer service to our customers within the ... Spectrum Paint Company is an Equal Opportunity Employer Equal Opportunity Employer This employer is ...
Raleigh, NC · On-site +1
$112K - $141K/yr
... and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, ... Professional services or consulting experience, including direct client delivery. * Familiarity ...
Raleigh, NC · On-site +1
$112K - $141K/yr
... and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, ... Professional services or consulting experience, including direct client delivery. * Familiarity ...
Tasked with the responsibility of servicing customers and developing sales in a designated ... Must be able to drive the company vehicle Spectrum Paint Company is an Equal Opportunity Employer ...
Tasked with the responsibility of servicing customers and developing sales in a designated ... Must be able to drive the company vehicle Spectrum Paint Company is an Equal Opportunity Employer ...
... and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, ... Professional services or consulting experience, including direct client delivery. * Experience ...
... and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, ... Professional services or consulting experience, including direct client delivery. * Experience ...
... customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice ... Experience selling managed services, cloud solutions, or consulting engagements * Ability to ...
... customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice ... Experience selling managed services, cloud solutions, or consulting engagements * Ability to ...
Raleigh, NC · On-site
$62K - $72K/yr
Job Summary As a District Sales Representative , you will be responsible for servicing Spectrum ... Maximizing customer interest and sales levels by displaying products appropriately. * Maintaining ...
Raleigh, NC · On-site
$62K - $72K/yr
Job Summary As a District Sales Representative , you will be responsible for servicing Spectrum ... Maximizing customer interest and sales levels by displaying products appropriately. * Maintaining ...
Cary, NC · On-site
$17 - $21.50/hr
As a Delivery Driver you will provide exceptional customer service to our customers within the ... Spectrum Paint Company is an Equal Opportunity Employer Equal Opportunity Employer This employer is ...
Cary, NC · On-site
$17 - $21.50/hr
As a Delivery Driver you will provide exceptional customer service to our customers within the ... Spectrum Paint Company is an Equal Opportunity Employer Equal Opportunity Employer This employer is ...
We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds ... and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, ...
We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds ... and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, ...
$17 - $21.50/hr
As a Delivery Driver you will provide exceptional customer service to our customers within the ... Spectrum Paint Company is an Equal Opportunity Employer
Quick apply
$17 - $21.50/hr
As a Delivery Driver you will provide exceptional customer service to our customers within the ... Spectrum Paint Company is an Equal Opportunity Employer
Tasked with the responsibility of servicing customers and developing sales in a designated ... Must be able to drive the company vehicle Spectrum Paint Company is an Equal Opportunity Employer ...
Quick apply
Tasked with the responsibility of servicing customers and developing sales in a designated ... Must be able to drive the company vehicle Spectrum Paint Company is an Equal Opportunity Employer ...
Raleigh, NC · On-site
$15.50 - $18.50/hr
At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
Raleigh, NC · On-site
$15.50 - $18.50/hr
At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
Raleigh, NC · On-site
$16.50 - $20/hr
At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
Raleigh, NC · On-site
$16.50 - $20/hr
At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
Raleigh, NC · On-site
$15.50 - $18.50/hr
At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
Raleigh, NC · On-site
$15.50 - $18.50/hr
At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
Raleigh, NC · On-site
$15.50 - $18.50/hr
At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
Quick apply
Raleigh, NC · On-site
$15.50 - $18.50/hr
At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.10
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.10 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.
To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.
Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.
For Spectrum Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Spectrum Customer Service jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Spectrum Customer Service job openings:
Morrisville, NC • On-site
$16 - $20.50/hr
Other
Medical, Retirement
Re-posted 10 days ago
Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer relationship.
Profile: A positive, flexible communicator and good written communicator who can multi-task to solve problems for multiple customers at the same time. They use patience and strong written communication skills to uncover customer needs, answer questions, and leave a positive impact on every customer interaction.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real difference for their customers and the company. You will learn how to provide chat-based account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate chats to your support team. You'll learn how to answer general billing and payment questions. Your thorough understanding of Spectrum products and services will help you navigate your way to successful resolution.
This may be a new road for you, but the journey is all mapped out. No matter your background, our quick, thorough, fully paid training can bring you up to speed on our advanced products and services in about five weeks. After that, you'll be the written voice of Spectrum: fielding questions, processing orders, updating account records, and more - all through our chat based platform. Continuing updates help you stay current on our newest products and services. With peer mentors and a dedicated coaching line always available, we make sure you have everything you need to create a smooth and streamlined experience for your customers and yourself.
We believe the best people to lead are those who have been down the same road before. Our supervisors are provided the same training you receive, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Take your first step toward a long and rewarding career with Spectrum.
In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, and paid training and time off - we offer free Spectrum products and services where available, education assistance, and a selection of other programs to support team members and their families.
The minimum qualifications for the Billing Chat Agent are:
Preferred qualifications
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Sourced by ZipRecruiter
