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Spectrum Call Center Jobs (NOW HIRING)

SPECTRUM

Call Center Representative

Kansas City, MO · On-site

$20/hr

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing ... customer service or a call center; 6+ months of working in cable operations, mobile, or ...

Spectrum

Call Center Sales Representative

Mililani, HI

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

Spectrum

Call Center Sales Representative

Albany, NY

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Sales Representative

Albany, NY

$18/hr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Sales Representative

Mililani, HI

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Representative

Charlotte, NC · On-site

$20/hr

If so, consider starting your career at Spectrum as a professional Customer Service Representative ... call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication ...

SPECTRUM

Call Center Representative

Rochester, NY · On-site

$20/hr

At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to ... call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication ...

SPECTRUM

Call Center Representative

Buffalo, NY

$20/hr

Imagine making a real difference for customers by guiding them through Spectrum's Community ... call center #LI-JE1 CBI112 2026-80211 2026 Here, our employees don't just have jobs, they're ...

TEKsystems

Healthcare Call Center

San Diego, CA

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have: * at least 1 year of call center * highly pref healthcare call center * Experience ... 8695 Spectrum Center BLVD San Diego) Work Schedule: • M-F 8a-6pm • 1130-8pm and possible ...

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How much do spectrum call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for spectrum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Spectrum Call Center?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

What skills and qualifications are needed for a Spectrum Call Center position?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What are the typical career advancement opportunities for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

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What cities are hiring for Spectrum Call Center jobs?

Cities with the most Spectrum Call Center job openings:

What states have the most Spectrum Call Center jobs?

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What job categories do people searching Spectrum Call Center jobs look for?

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Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

SPECTRUM

Kansas City, MO • On-site

$20/hr

Full-time

Re-posted 25 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.


At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you’ll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you’ll thrive inside our lively environment.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

#LI-TC2
COP143 2026-79638 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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