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Spectrum Call Center Jobs (NOW HIRING)

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

Call Center Representative

Morrisville, NC · On-site

$15 - $18.75/hr

Then working as a professional Customer Service Representative at Spectrum may be right for you. As ... call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication ...

Then working as a professional Customer Service Representative at Spectrum may be right for you. As ... call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication ...

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... of call center experience in customer service or phone sales, or equivalent experience #LI-IA2 ...

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... of call center experience in customer service or phone sales, or equivalent experience #LI-BT1 ...

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How much do spectrum call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for spectrum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the typical career advancement opportunities available for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What are the key skills and qualifications needed to thrive in the Spectrum Call Center position, and why are they important?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What is a Spectrum Call Center job?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

More about Spectrum Call Center jobs
What cities are hiring for Spectrum Call Center jobs? Cities with the most Spectrum Call Center job openings:
What states have the most Spectrum Call Center jobs? States with the most job openings for Spectrum Call Center jobs include:
Call Center Sales Representative

Call Center Sales Representative

Spectrum

Largo, FL

$70K/yr

Full-time

Posted 24 days ago


Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 585 frontline employees who took The Breakroom Quiz

18th of 76 rated telecommunications companies


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.


What our Call Center Sales Representatives Enjoy Most About the Role

  • Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
  • Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
  • Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. 
  • Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. 

Working Conditions

  • Normal office environment.

Required Qualifications

Education

  • High school diploma or equivalent.

Skills & Abilities

  • Clear, straightforward and professional communication with customers and colleagues. 
  • Proven sales techniques with consistent achievement of sales goals. 
  • Proficiency in computer and consumer electronics. 
  • Competence in using personal computers and relevant software applications, including billing systems. 
  • Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. 
  • Demonstrated judgment and initiative in accomplishing job duties. 
  • Working knowledge of cable communications products and services, including TV, internet, and telephone. 
     

Preferred Qualifications

  • 2+ years of call center sales experience.

#ZRSM2


#LI-EG2
SIB120 2026-75663 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Required Qualifications

Education

  • High school diploma or equivalent.

Skills & Abilities

  • Clear, straightforward and professional communication with customers and colleagues. 
  • Proven sales techniques with consistent achievement of sales goals. 
  • Proficiency in computer and consumer electronics. 
  • Competence in using personal computers and relevant software applications, including billing systems. 
  • Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. 
  • Demonstrated judgment and initiative in accomplishing job duties. 
  • Working knowledge of cable communications products and services, including TV, internet, and telephone. 
     

Preferred Qualifications

  • 2+ years of call center sales experience.

#ZRSM2

Company Description

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Spectrum logo

About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US