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Telecommunications Call Center Jobs (NOW HIRING)

Tekberry

Telecommunications Attendant I

Stanford, CA · On-site

$25/hr

Telecommunications Attendant I Pay Rate: $25.00/hr (W2) Employment Type: Contract / Temp-to-Hire ... The ideal candidate will have strong call center experience, excellent multitasking abilities ...

SPECTRUM

Call Center Representative

Buffalo, NY

$20/hr

... telecommunications call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication, organization, time management, multi-tasking, customer service * Abilities

SPECTRUM

Call Center Representative

Blue Ash, OH

$20 - $25.25/hr

Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center

Ladgov Corporation

Switchboard Supervisor

Bronx, NY · On-site

Minimum 1-3 years supervisory experience in telecommunications, call center, or hospital switchboard environment. * Experience managing staff schedules and performance standards. * Knowledge of ...

SPECTRUM

Call Center Representative

Buffalo, NY

$20 - $24/hr

... or telecommunications call center #ZRSM2 #LI-CB2 CBI112 2026-73922 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits ...

SPECTRUM

Call Center Representative

San Diego, CA

$20 - $34.55/hr

... telecommunications call center CBI112 2026-75179 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards ...

SPECTRUM

Call Center Representative

Buffalo, NY

$20 - $24/hr

... telecommunications call center #LI-JE1 CBI112 2026-75568 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that ...

Lancesoft - Viren

Be Seen First

Call Center Agent

Phoenix, AZ · On-site

$18 - $20/hr

We are seeking a customer-focused Call Center Representative to support inbound customer service ... Experience in finance, banking, insurance, telecommunications , or related customer service ...

ALOIS LLC

Call Center Representative

Stanford, CA · On-site

$25/hr

Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills ... Utilize call center and collaboration applications and systems to ensure first call resolutions.

SPECTRUM

Call Center Representative

Rochester, NY · On-site

$20 - $27.80/hr

Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center

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Telecommunications Call Center information

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How much do telecommunications call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for telecommunications call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Telecommunications Call Center role, and why are they important?

Success in a Telecommunications Call Center requires strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call routing tools is often necessary. Outstanding interpersonal skills, patience, and resilience help representatives handle high call volumes and challenging customer interactions. These competencies ensure efficient service delivery, customer satisfaction, and effective resolution of technical or billing issues.

What are some common challenges faced by agents in a telecommunications call center, and how can they be overcome?

Agents in a telecommunications call center often face challenges such as managing high call volumes, handling frustrated customers, and staying updated with rapidly changing service offerings. Success in this environment typically relies on strong communication skills, resilience, and effective time management. Many call centers provide ongoing training, support from supervisors, and access to knowledge bases to help agents resolve issues efficiently and maintain customer satisfaction. Additionally, teamwork and regular feedback sessions contribute to a supportive work environment and help agents continuously improve their performance.

What is a Telecommunications Call Center?

A Telecommunications Call Center is a centralized office or facility where specially trained agents handle incoming and outgoing customer communications on behalf of telecommunications companies. These centers manage a variety of interactions, including customer service inquiries, technical support, billing questions, and sales calls for services like phone, internet, and cable. Call center agents are skilled in using specialized software and systems to resolve customer issues efficiently. The goal is to provide timely assistance, ensure customer satisfaction, and support the overall operations of telecom service providers.

What is the difference between Telecommunications Call Center vs Customer Service Representative?

AspectTelecommunications Call CenterCustomer Service Representative
Required CredentialsHigh school diploma; technical knowledge of telecom productsHigh school diploma; customer service skills
Work EnvironmentCall centers, often in corporate offices, handling telecom-related inquiriesVarious settings including retail, office, or remote, assisting customers across industries
Employer & Industry UsageTelecom companies, internet providers, cable servicesRetail, service providers, many industries
Common Search & Comparison IntentUnderstanding roles within telecom supportCustomer support roles across industries

The Telecommunications Call Center primarily focuses on handling technical and service inquiries related to telecom products within specialized call centers. Customer Service Representatives have a broader role, assisting customers across various industries in resolving general issues. While both roles require strong communication skills, the call center role emphasizes technical knowledge of telecom services, whereas customer service positions may require more general customer support skills.

More about Telecommunications Call Center jobs
What cities are hiring for Telecommunications Call Center jobs? Cities with the most Telecommunications Call Center job openings:
What states have the most Telecommunications Call Center jobs? States with the most job openings for Telecommunications Call Center jobs include:
What job categories do people searching Telecommunications Call Center jobs look for? The top searched job categories for Telecommunications Call Center jobs are:
Telecommunications Call Center jobs near you
Infographic showing various Telecommunications Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 97% Full Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Telecommunications Attendant I

Tekberry

Stanford, CA • On-site

$25/hr

Full-time

Posted 24 days ago

Job description

Telecommunications Attendant I
Pay Rate: $25.00/hr (W2)
Employment Type: Contract / Temp-to-Hire Potential
Duration: 05/25/2026 - 08/23/2026 (potential extension/conversion)
Schedule: Full-Time, 40 hours/week
Training Schedule: Monday - Friday, 5:00 AM - 5:00 PM (3-6 weeks training)
Post-Training Schedule: Shift assigned between 5:00 AM - 11:30 PM
Work Arrangement: 100% Onsite
Location: Stanford, CA 94305
Job Code: 1491945
Tekberry offers a $100 payment for referrals!
Position Overview
Tekberry is seeking a Telecommunications Attendant I to support our client, Stanford University, within their Operator Services Unit. This role serves as a primary point of contact for incoming calls supporting Stanford University, Stanford Medical Center, and affiliated organizations.
The ideal candidate will have strong call center experience, excellent multitasking abilities, polished phone etiquette, and the ability to remain calm and professional in fast-paced, high-volume environments.
Responsibilities
  • Answer, process, and direct incoming calls for university and medical center operations
  • Provide directory assistance and connect callers to appropriate departments, staff, physicians, patients, or students
  • Support paging systems and establish conference calls
  • Dispatch emergency response teams for medical alerts and critical incidents
  • Provide after-hours support for Stanford entities and departments
  • Utilize telecommunications systems, call center platforms, and collaboration tools
  • Maintain accurate paging directories, reports, and reference materials
  • Assist with process improvement initiatives and support training efforts
  • Follow established safety procedures and operational protocols
Required Qualifications
  • 4+ years of experience in a call center or high-volume customer service environment
  • Strong telephone communication and customer service skills
  • Ability to multitask effectively under pressure
  • Typing speed of 35+ WPM
  • Experience using phone systems, call routing platforms, or telecommunications technology
  • Strong attention to detail and problem-solving skills
  • Ability to work independently and collaboratively within a team environment
  • Excellent verbal and written communication skills
Preferred Qualifications
  • Experience supporting medical centers, universities, or large organizations
  • Familiarity with paging systems and emergency dispatch procedures
  • Knowledge of medical terminology
  • Experience with Mac or Windows-based systems
Work Environment & Physical Requirements
  • 100% onsite role in a telecommunications/call center environment
  • Must be able to remain at workstation for extended periods of time
  • Frequent sitting, computer work, headset/telephone use, and multitasking
  • May require overtime, weekends, holidays, or adjusted schedules based on operational needs

We need hard-working, reliable employees. If you're ready to work with a great team and grow your career, we want to hear from you!
Tekberry is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Tekberry is a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE).
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