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Telecommunications Call Center Jobs in California

ALOIS LLC

Call Center Representative

Stanford, CA · On-site

$25/hr

Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills ... Utilize call center and collaboration applications and systems to ensure first call resolutions.

SPECTRUM

Call Center Representative

San Diego, CA · On-site

$20/hr

... telecommunications call center #LI-JS13 CBI112 2026-81096 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that ...

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

Five (5) years Call Center management - 50+ seat operation. Certificates, Licenses, and ... Interfaces with other departments, such as IT/IS, telecommunications, internal advertising agency ...

TecTammina

UC Engineer

Santa Ana, CA · On-site

Telecommunications experience of 2-3 years. Customer service and analytical skills required. Hands-on skills with Cisco call center applications, IVR systems, and call recording solutions. Must have ...

SPECTRUM

Customer Support Representative

San Diego, CA · On-site

$20/hr

... telecommunications call center #LI-JS13 CBI112 2026-81096 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that ...

Message Broadcast

Senior Software Engineer

Newport Beach, CA · On-site

$131K - $173K/yr

Lead initiatives to reduce call center reliance through automated communications. * Ensure ... messaging or telecommunications platforms. * Proficient in multiple programming languages (e.g ...

Bland.ai, Inc.

Partner Success Manager

San Francisco, CA · On-site

$110 - $170/hr

Why This Role Matters Bland is moving rapidly upmarket and building out a partner ecosystem across financial services, healthcare, insurance, travel, telecommunications, and large-scale call center ...

New

Bland

Partner Success Manager

San Francisco, CA · On-site

$140K - $180K/yr

Why This Role Matters Bland is moving rapidly upmarket and building out a partner ecosystem across financial services, healthcare, insurance, travel, telecommunications, and large-scale call center ...

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All JobsTelecommunications Call Center JobsTelecommunications Call Center Jobs in California

Telecommunications Call Center information

See California salary details

$10

$17

$24

How much do telecommunications call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for telecommunications call center in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a telecommunications call center?

A Telecommunications Call Center is a centralized office or facility where specially trained agents handle incoming and outgoing customer communications on behalf of telecommunications companies. These centers manage a variety of interactions, including customer service inquiries, technical support, billing questions, and sales calls for services like phone, internet, and cable. Call center agents are skilled in using specialized software and systems to resolve customer issues efficiently. The goal is to provide timely assistance, ensure customer satisfaction, and support the overall operations of telecom service providers.

What are the key skills and qualifications needed to thrive in a telecommunications call center role, and why are they important?

Success in a Telecommunications Call Center requires strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call routing tools is often necessary. Outstanding interpersonal skills, patience, and resilience help representatives handle high call volumes and challenging customer interactions. These competencies ensure efficient service delivery, customer satisfaction, and effective resolution of technical or billing issues.

What are some common challenges faced by agents in a telecommunications call center, and how can they be overcome?

Agents in a telecommunications call center often face challenges such as managing high call volumes, handling frustrated customers, and staying updated with rapidly changing service offerings. Success in this environment typically relies on strong communication skills, resilience, and effective time management. Many call centers provide ongoing training, support from supervisors, and access to knowledge bases to help agents resolve issues efficiently and maintain customer satisfaction. Additionally, teamwork and regular feedback sessions contribute to a supportive work environment and help agents continuously improve their performance.

What is the difference between Telecommunications Call Center vs Customer Service Representative?

AspectTelecommunications Call CenterCustomer Service Representative
Required CredentialsHigh school diploma; technical knowledge of telecom productsHigh school diploma; customer service skills
Work EnvironmentCall centers, often in corporate offices, handling telecom-related inquiriesVarious settings including retail, office, or remote, assisting customers across industries
Employer & Industry UsageTelecom companies, internet providers, cable servicesRetail, service providers, many industries
Common Search & Comparison IntentUnderstanding roles within telecom supportCustomer support roles across industries

The Telecommunications Call Center primarily focuses on handling technical and service inquiries related to telecom products within specialized call centers. Customer Service Representatives have a broader role, assisting customers across various industries in resolving general issues. While both roles require strong communication skills, the call center role emphasizes technical knowledge of telecom services, whereas customer service positions may require more general customer support skills.

What are popular job titles related to Telecommunications Call Center jobs in California?

For Telecommunications Call Center jobs in California, the most frequently searched job titles are:

What job categories do people searching Telecommunications Call Center jobs in California look for?

The top searched job categories for Telecommunications Call Center jobs in California are:

Telecommunications Call Center jobs near you
Infographic showing various Telecommunications Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Call Center Representative

ALOIS LLC

Stanford, CA • On-site

$25/hr

Contractor

Re-posted 23 days ago

Job description

Location: Stanford, CA
Duration: 3 Months (High Possibility of Extension) 
 
Requirements:
  • Experience working in a customer service-oriented environment, with demonstrated ability to handle high volumes of calls.
  • Ability to exercise tact and diplomacy under pressure. 
  • Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills (corrected typing rate of 40-50 words per minute). 
  • Hands-on experience with MAC or DOS systems and console operations.
  • Utilize call center and collaboration applications and systems to ensure first call resolutions.  
  • Familiarity with automated paging systems. 
  • Ability to work in a team environment and effectively contribute as a member of a team.