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Spectrum Call Center Jobs in Alabama (NOW HIRING)

Digital Lending Agent

Tuscaloosa, AL

$13.50 - $17.75/hr

... Center. Analyzes applicants' financial and credit information to assess risk and make approval or ... Keyboarding 45wpm. Basic spectrum, understanding of governmental regulations for financial ...

Digital Lending Agent

Tuscaloosa, AL · On-site

$13.50 - $17.75/hr

... Center. Analyzes applicants' financial and credit information to assess risk and make approval or ... • Basic spectrum, understanding of governmental regulations for financial institutions.

Digital Lending Agent

Tuscaloosa, AL · On-site

$20.35 - $30.52/hr

... Center. Analyzes applicants' financial and credit information to assess risk and make approval or ... • Basic spectrum, understanding of governmental regulations for financial institutions.

RECEPTIONIST

Gadsden, AL · On-site

$14 - $17/hr

Will cross-train and work in the call center as needed. * Protects patients' rights by maintaining ... spectrum of individuals. * Maintains strict confidentiality. * Performs other related duties as ...

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Spectrum Call Center information

See Alabama salary details

$9

$16

$22

How much do spectrum call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for spectrum call center in Alabama is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

Does Spectrum call center pay weekly or biweekly?

Spectrum call center employees are typically paid on a biweekly basis. This schedule is common for customer service roles, and employees usually receive their paychecks every two weeks. Payment methods may include direct deposit or check, depending on the company's policies.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, and they may involve overseeing large teams or complex processes.

How much does a Spectrum call center make?

Salaries for Spectrum call center representatives typically range from $12 to $20 per hour, depending on experience, location, and shift. Full-time employees may earn annual salaries between $25,000 and $45,000, with additional benefits such as health insurance and paid time off.

What are the typical career advancement opportunities available for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What are the key skills and qualifications needed to thrive in the Spectrum Call Center position, and why are they important?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What is a Spectrum Call Center job?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

Is getting hired at Spectrum hard?

Getting hired for a Spectrum Call Center position can be competitive, as the company often receives many applications. Candidates typically need good communication skills, customer service experience, and to pass interviews and background checks to secure the role.
What cities in Alabama are hiring for Spectrum Call Center jobs? Cities in Alabama with the most Spectrum Call Center job openings:
Infographic showing various Spectrum Call Center job openings in Alabama as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,769 per year, or $16.2 per hour.
Digital Lending Agent

$13.50 - $17.75/hr

Other

Posted 17 days ago


Alabama Credit Union rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Description

Responsible for processing and booking loans while evaluating applications received online and through the Member Care Center. Analyzes applicants' financial and credit information to assess risk and make approval or denial recommendations within established guidelines. Prepares, closes, and disburses loans accurately and in a timely manner, coordinating with branches for in-person closings when needed.


Provides clear guidance to potential and current members throughout the loan process, answers questions, and recommends loan solutions to meet member needs. Actively cross-sells loan products and related services, including payment protection, GAP, and warranties, as appropriate.


This role is located at the Main Branch in Tuscaloosa, AL.

Requirements

Experience: One year to three years of similar or related experience.


Education: A high school education or GED.


General Knowledge and Skills:

Good logical and analytical judgment

Very good communication skills and organizational skills are required.

Use of standard English grammar, punctuation, and spelling in written communication are vital to this position.


Technical Skills:

Proficiency in the use of a personal computer to include MS Word, Excel, Outlook (including organization tools such as calendar, task reminders, etc.).

The ability to use web and web-based applications.

Proficiency in the use of 10-key calculator.

Keyboarding 45wpm.

Basic spectrum, understanding of governmental regulations for financial institutions.


Leadership Skills:

Moderate cross-selling abilities.

The ability to comprehend and apply the consumer lending policy and guidelines when processing loan applications and submitting recommendations to the underwriters.

The ability to effectively present relevant loan information to underwriters.

The ability to effectively assist co-workers with loan applications or questions.


Industry Knowledge:

Understand the basics of titles and UCC filings.

The ability to communicate the benefits of consumer loan products while striving to sell appropriate products to protect the member.

The ability to work all type consumer loans with limited exceptions.


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