Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
$42.75 - $58.75/hr
Partner with data experts in center of excellence to validate feasibility of proposals. * With ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
$42.75 - $58.75/hr
Partner with data experts in center of excellence to validate feasibility of proposals. * With ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Remote - Healthcare Call Center Representative
Montgomery, AL · On-site +1
$15.25 - $19.75/hr
... Call Center Representative Location: Remote (Virtual Environment) Company : Trusted Leader in ... Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
Remote - Healthcare Call Center Representative
Montgomery, AL · On-site +1
$15.25 - $19.75/hr
... Call Center Representative Location: Remote (Virtual Environment) Company : Trusted Leader in ... Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
Networking * Data Center * Cybersecurity * Collaboration * Cloud & Data * Physical Security ... Our world-class work environment encompasses flexible and remote work options, a commitment to ...
Networking * Data Center * Cybersecurity * Collaboration * Cloud & Data * Physical Security ... Our world-class work environment encompasses flexible and remote work options, a commitment to ...
In-Bound Call Center Representative
Greenville, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Greenville, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Tuscaloosa, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Tuscaloosa, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Troy, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Troy, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
Transmission Line Engineer (remote)
Birmingham, AL · On-site +1
... during installation and commissioning with the client and subcontractors * Responding to ... data to the client * Maintaining and enhancing relationships with internal groups and external ...
Transmission Line Engineer (remote)
Birmingham, AL · On-site +1
... during installation and commissioning with the client and subcontractors * Responding to ... data to the client * Maintaining and enhancing relationships with internal groups and external ...
Senior Project Engineer
Prattville, AL · Remote
$83K - $109K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
Prattville, AL · Remote
$83K - $109K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
Hope Hull, AL · Remote
$98K - $127K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
Hope Hull, AL · Remote
$98K - $127K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
Alexander City, AL · Remote
$84K - $109K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
Alexander City, AL · Remote
$84K - $109K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
Leighton, AL · Remote
$88K - $115K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
Leighton, AL · Remote
$88K - $115K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
AL · Remote
$91K - $119K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Senior Project Engineer
AL · Remote
$91K - $119K/yr
Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...
Network Engineer 3
Birmingham, AL · On-site +1
$70K - $140K/yr
... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Birmingham, AL · On-site +1
$70K - $140K/yr
... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Hoover, AL · On-site +1
$70K - $140K/yr
... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Hoover, AL · On-site +1
$70K - $140K/yr
... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.
... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.
Principal Systems Engineer (MBSE)
Huntsville, AL · On-site +1
Position Summary The Odyssey Technical Center has an exciting new opportunity for a principal ... This position can be in Huntsville, AL, Lincoln, MA, or REMOTE. Responsibilities Duties include ...
Principal Systems Engineer (MBSE)
Huntsville, AL · On-site +1
Position Summary The Odyssey Technical Center has an exciting new opportunity for a principal ... This position can be in Huntsville, AL, Lincoln, MA, or REMOTE. Responsibilities Duties include ...
Principal Systems Engineer (MBSE)
Huntsville, AL · On-site +1
The Odyssey Technical Center has an exciting new opportunity for a principal engineering technical ... This position can be in Huntsville, AL, Lincoln, MA, or REMOTE. Duties include, but not limited to:
Principal Systems Engineer (MBSE)
Huntsville, AL · On-site +1
The Odyssey Technical Center has an exciting new opportunity for a principal engineering technical ... This position can be in Huntsville, AL, Lincoln, MA, or REMOTE. Duties include, but not limited to:
Principal Systems Engineer (MBSE)
Huntsville, AL · On-site +1
$185K - $200K/yr
Position Summary The Odyssey Technical Center has an exciting new opportunity for a principal ... This position can be in Huntsville, AL, Lincoln, MA, or REMOTE. Responsibilities Duties include ...
Principal Systems Engineer (MBSE)
Huntsville, AL · On-site +1
$185K - $200K/yr
Position Summary The Odyssey Technical Center has an exciting new opportunity for a principal ... This position can be in Huntsville, AL, Lincoln, MA, or REMOTE. Responsibilities Duties include ...
Senior Mortgage Loan Officer-Home Lending Center ILC
Montgomery, AL · On-site +1
$37K - $45K/yr
This position may be eligible for remote work in select geographic locations, subject to approval ... data and on individual skills, experience, and education. This role is incentive eligible with the ...
Senior Mortgage Loan Officer-Home Lending Center ILC
Montgomery, AL · On-site +1
$37K - $45K/yr
This position may be eligible for remote work in select geographic locations, subject to approval ... data and on individual skills, experience, and education. This role is incentive eligible with the ...
Remote Data Center Commissioning information
What are the key skills and qualifications needed to thrive as a Remote Data Center Commissioning Engineer, and why are they important?
Who are the big 5 in data centers?
What is the difference between Remote Data Center Commissioning vs Data Center Technician?
| Aspect | Remote Data Center Commissioning | Data Center Technician |
|---|---|---|
| Certifications | LEED, PMP, data center-specific certifications | CompTIA Server+, Cisco CCNA, Data Center certifications |
| Work Environment | Project sites, often off-site, involving planning and testing | On-site, maintaining and troubleshooting data center hardware |
| Job Focus | Planning, testing, and verifying data center systems before operation | Installing, maintaining, and repairing data center equipment |
Remote Data Center Commissioning professionals focus on verifying and testing data center systems remotely or on-site during setup, ensuring readiness before operation. Data Center Technicians handle daily hardware maintenance and troubleshooting. While both roles work within data centers, commissioning is more project-oriented, whereas technicians focus on ongoing support.
What are some common challenges faced in a remote data center commissioning role, and how are they typically addressed?
What is remote data center commissioning?
What tech jobs pay 400,000 a year?
What is the average salary for commissioning a data center?
What does a data center commissioning agent do?
Full-time
Posted 3 days ago
Job description
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
- Identifies and resolves problems following agreed procedures.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
- Prioritises and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follows up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
- Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
- Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
- Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
- Identifies problems and errors prior to or when they occur.
- Logs all such incidents in a timely manner with the required level of detail with all the necessary.
- Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
- Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
- Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
- Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Data Center technologies.
- Entry level experience in relevant technology.
Workplace type:
On-site WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today