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Spectrum Call Center Jobs in California (NOW HIRING)

SPECTRUM

Call Center Representative

San Diego, CA · On-site

$20/hr

Imagine making a real difference for customers by guiding them through Spectrum's Community ... call center CBI112 2026-78034 2026 Here, our employees don't just have jobs, they're building ...

Lobel Financial Corporation

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Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

This role is ideal for candidates with experience in collections, customer service, call center ... Company Description Lobel Financial is a full-spectrum auto financing solution that specializes in ...

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Spectrum Call Center information

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$10

$17

$24

How much do spectrum call center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for spectrum call center in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

Does Spectrum call center pay weekly or biweekly?

Spectrum call center employees are typically paid on a biweekly basis. This schedule is common for customer service roles, and employees usually receive their paychecks every two weeks. Payment methods may include direct deposit or check, depending on the company's policies.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, and they may involve overseeing large teams or complex processes.

How much does a Spectrum call center make?

Salaries for Spectrum call center representatives typically range from $12 to $20 per hour, depending on experience, location, and shift. Full-time employees may earn annual salaries between $25,000 and $45,000, with additional benefits such as health insurance and paid time off.

What are the typical career advancement opportunities available for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What are the key skills and qualifications needed to thrive in the Spectrum Call Center position, and why are they important?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What is a Spectrum Call Center job?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

Is getting hired at Spectrum hard?

Getting hired for a Spectrum Call Center position can be competitive, as the company often receives many applications. Candidates typically need good communication skills, customer service experience, and to pass interviews and background checks to secure the role.
What are popular job titles related to Spectrum Call Center jobs in California? For Spectrum Call Center jobs in California, the most frequently searched job titles are:
What job categories do people searching Spectrum Call Center jobs in California look for? The top searched job categories for Spectrum Call Center jobs in California are:
What cities in California are hiring for Spectrum Call Center jobs? Cities in California with the most Spectrum Call Center job openings:
Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.
Call Center Representative

Call Center Representative

SPECTRUM

San Diego, CA • On-site

$20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 611 frontline employees who took The Breakroom Quiz

31st of 96 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.


How You’ll Make an Impact   

  • Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic tools
  • Manage account activation, maintenance and billing concerns through thoughtful phone support
  • Recommend upgrades and solutions based on customer needs to enhance product value
  • Process orders and navigate account management systems for new sales and account updates
  • Facilitate escalations and determine if field visits are needed for complex issues
  • Contribute ideas to improve the customer experience and build long-term relationships
  • Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

  • Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

Required Qualifications   

Education   

  • High school diploma or equivalent

Experience   

  • Customer service and sales or retention experience

Skills   

  • Ability to read, write, speak and understand English
  • Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair
  • Proficiency in billing systems
  • Strong verbal and written communication skills
  • Complex problem solving abilities
  • Quick thinking, goal orientation, ambition and determination
  • Strong follow-up, accuracy, multitasking and attention to detail
  • Positive phone demeanor and excellent customer service
  • Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

Experience

  • 1+ years working in cable operations or telecommunications call center

CBI112 2026-78034 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $34.55. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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