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Spectrum Call Center Jobs in California (NOW HIRING)

ICONMA

Account Manager

Mountain View, CA · On-site

Company Description Our Unique Capabilities We have a unique ability to provide a full spectrum of ... Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise. Our ...

sweetgreen

Spectrum - Kitchen Lead

Irvine, CA

$21.43/hr

As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality expert in ... As we grow, we are committed to developing our people across our restaurants and support center so ...

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Spectrum Call Center information

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$10

$17

$24

How much do spectrum call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for spectrum call center in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a Spectrum Call Center?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

What skills and qualifications are needed for a Spectrum Call Center position?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What are the typical career advancement opportunities for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What are popular job titles related to Spectrum Call Center jobs in California?

For Spectrum Call Center jobs in California, the most frequently searched job titles are:

What job categories do people searching Spectrum Call Center jobs in California look for?

The top searched job categories for Spectrum Call Center jobs in California are:

What cities in California are hiring for Spectrum Call Center jobs?

Cities in California with the most Spectrum Call Center job openings:

Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Customer Enablement & Channel Integration Manager - San Francisco/San Jose-

Entire Hire

San Francisco, CA • On-site

Full-time

Re-posted 19 days ago

Job description

Company Description
 What We Do WITH Employers

We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements. All our consultants have been in your "corporate hiring shoes with a mix of agency background". Exceptional recruiters always find the right "fit" regardless of the role they are working on.

Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance,  Customer Service, Call Centre, Human Resources, Information Technology, Sales & Marketing, Logistics, Pharmaceutical, Medical, Legal, Bilingual Services, Retail and Management & Executive Search.

Job Description

Key Responsibilities:

  • Conduct business diagnostics to help clients establish industry leading customer service solutions
  • Develop thoughtful and innovative strategies to improve customer experience, increase revenue generation, and reduce operational costs across various customer segments through customer enablement and channel integration
  • Perform/interpret metrics and analysis to identify opportunities and provide business justifications for clients
  • Define to-be organization processes, capabilities, application of key technologies, and performance measurements/KPIs
  • Develop implementation plans for proposed projects, including timelines, resource requirements and cost estimates
  • Transform client vision into concrete business requirements.
  • Lead design efforts for the enablement solution (ex: IVR)
  • Actively pursue project opportunities and cultivate client relationships
  • Contribute to thought capital development
  • Ability to travel up to 100% (typically Monday through Thursday)
Qualifications

Basic Qualifications:

  • Minimum of 3 years experience in one or more of the following;
    • Functional requirements writing for custom systems
    • IVR or Web Self Service customer experience and usability design
    • Data Analysis and reporting
    • Project Management
    • Customer Contact Centers
  • Bachelor's degree required


Preferred Skills:

  • Experience with Customer Experience Analytics applications like ClickFox
  • Experience with Natural Language Search and Knowledge Management applications like Inquira
  • Experience with Microsoft Office Applications (Word, Excel, PowerPoint, Visio)


Professional Skill Requirements:

  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Proven ability to perform and thrive in a collaborative environment
  • Proven ability to perform in a project oriented environment
  • Excellent leadership and management skills


Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Additional Information

****We Are Looking To HIRE quickly ****

No Phone Calls/Emails etc please those chosen for an interview will be contacted

We look forward to receiving your application!
All your information will be kept confidential according to EEO guidelines.

Apply