ZipRecruiter

Log In

1

Spectrum Call Center Jobs in Riverside, CA (NOW HIRING)

Lobel Financial Corporation

Be Seen First

Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

This role is ideal for candidates with experience in collections, customer service, call center ... Company Description Lobel Financial is a full-spectrum auto financing solution that specializes in ...

sweetgreen

Spectrum - Kitchen Lead

Irvine, CA

$21.43/hr

As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality expert in ... As we grow, we are committed to developing our people across our restaurants and support center so ...

sweetgreen

Spectrum - Kitchen Lead

Irvine, CA · On-site

$21.43/hr

As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality expert in ... As we grow, we are committed to developing our people across our restaurants and support center so ...

Life IVF Center

Physician

Irvine, CA · On-site

$300K - $400K/yr

Life IVF Center is seeking a board-eligible or board-certified OB/GYN to join our team in Irvine or ... This is a daytime-only position with no overnight call, a predictable schedule, and a culture that ...

next page

Showing results 1-20

All JobsSpectrum Call Center JobsSpectrum Call Center Jobs in Riverside, CA

Spectrum Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do spectrum call center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for spectrum call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

Does Spectrum call center pay weekly or biweekly?

Spectrum call center employees are typically paid on a biweekly basis. This schedule is common for customer service roles, and employees usually receive their paychecks every two weeks. Payment methods may include direct deposit or check, depending on the company's policies.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, and they may involve overseeing large teams or complex processes.

How much does a Spectrum call center make?

Salaries for Spectrum call center representatives typically range from $12 to $20 per hour, depending on experience, location, and shift. Full-time employees may earn annual salaries between $25,000 and $45,000, with additional benefits such as health insurance and paid time off.

What are the typical career advancement opportunities available for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What are the key skills and qualifications needed to thrive in the Spectrum Call Center position, and why are they important?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What is a Spectrum Call Center job?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

Is getting hired at Spectrum hard?

Getting hired for a Spectrum Call Center position can be competitive, as the company often receives many applications. Candidates typically need good communication skills, customer service experience, and to pass interviews and background checks to secure the role.
What are popular job titles related to Spectrum Call Center jobs in Riverside, CA? For Spectrum Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Spectrum Call Center jobs in Riverside, CA look for? The top searched job categories for Spectrum Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Spectrum Call Center jobs? Cities near Riverside, CA with the most Spectrum Call Center job openings:
Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.
Clinical Service Specialist

Clinical Service Specialist

Johnson & Johnson

Irvine, CA

Full-time

Retirement, PTO

Posted 8 days ago

Johnson & Johnson rating

8.2

Company rating: 8.2 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

31st of 86 rated pharmaceutical

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

Technical Customer Service

Job Category:

Business Enablement/Support

All Job Posting Locations:

Irvine, California, United States of America

Job Description:

JOB SUMMARY

Johnson & Johnson is currently recruiting for a Clinical Service Specialist to be based at Irvine, CA.

ABOUT ELECTROPHYSIOLOGY

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

As Johnson & Johnson MedTech Electrophysiology, we have one goal - to ensure those with atrial fibrillation can live the lives they want. For more than 30 years, we've been the global market leader in the science and technology of cardiac arrythmia treatment. Our suite of tools means electrophysiologists are empowered to personalize their approaches for patients with effective and reproducible workflows. Together, we're changing what it means to be diagnosed with atrial fibrillation or other cardiac arrhythmias.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Clinical Service Specialist provides support on the use of Johnson and Johnson Medical Device products, including, but not limited to, Biosense Webster Inc. The specialist is responsible for interacting with customers over the phone and occasionally in person and handling customer technical inquiries and complaints within the electrophysiology environment by utilizing Biosense Webster CAS training (BWI).

DUTIES & RESPONSIBILITIES

  • Provide expert clinical products and technical assistance to internal and external customers with the use of BWI, Accelerant, and other Johnson and Johnson medical device systems (e.g., the CARTO system and associated software modules/RF generator/catheters.
  • Accurately input product complaints are reported via phone or other channels of communication.
  • Act as a technical educational consultant to Call Center Customer Support Representatives (CSRs
  • Provides guidance to customers, including Field Service Engineers (FSEs), Clinical Account Specialists (CAS), Territory Managers (TMs), doctors, nurses, and hospital biomedical engineers, and assists when customer satisfaction issues arise.
  • -Troubleshoot/diagnose and resolve technical difficulties to avoid delays in customers' patient case procedures.
  • Support the release of Johnson and Johnson's new products introduced to the market. Will be required to maintain advanced clinical knowledge of cardiac ablation, imaging, and EP.
  • Mentor and coach Call Center Customer Service Representative (CSRs).
  • Manage customer expectations regularly before and after interactions to ensure customer satisfaction.
  • Completes documentation and administrative tasks per policy and procedures promptly.
  • Log in to the Call Center phone support system and be available for calls during scheduled hours.
  • Perform field rides along with local field service and commercial teams.
  • Complete required travel (<10%) within Travel & Entertainment guidelines.
  • Position requires sitting for extended periods.
  • Performs other duties assigned as needed.

EDUCATION

  • Bachelor's Degree in a STEM-related field or four years of relevant professional work/military experience.

EXPERIENCE

  • Minimum of 4+ years of clinical or technical work experience in a patient care or hospital environment.
  • Experience working with highly complex technical systems.
  • Electrophysiology/Catheter Lab or EP/Cardiovascular Device Industry experience is strongly preferred.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS

  • Maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
  • Effective communicator at all levels (internal & external)
  • Problem solver who can think critically in high-pressure environments.
  • Able to take large amounts of data and translate information into actionable insights.
  • Customer Centric approach.
  • CEPS (IBHRE), RCES/RCIS certification preferred.
  • West Coast or PST zone preferred.
  • Biosense Webster CAS training (BWI)

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

$66,000.00 - $106,260.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year

What Johnson & Johnson employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply