ZipRecruiter

Log In

1

Spectrum Call Center Jobs (NOW HIRING)

SPECTRUM

Call Center Sales Representative

Lake Mary, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... of call center experience in customer service or phone sales, or equivalent experience #ZRSM2 #LI ...

SPECTRUM

Call Center Representative

Riverview, FL · On-site

$14.25 - $17.75/hr

If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs

SPECTRUM

Call Center Representative

Louisville, KY · On-site

$14.75 - $18.25/hr

Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...

SPECTRUM

Call Center Representative

Louisville, KY · On-site

$14.75 - $18.25/hr

Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...

next page

Showing results 1-20

All JobsSpectrum Call Center Jobs

Spectrum Call Center information

See salary details

$10

$17

$25

How much do spectrum call center jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for spectrum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Does Spectrum call center pay weekly or biweekly?

Spectrum call center employees are typically paid on a biweekly basis. This schedule is common for customer service roles, and employees usually receive their paychecks every two weeks. Payment methods may include direct deposit or check, depending on the company's policies.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, and they may involve overseeing large teams or complex processes.

How much does a Spectrum call center make?

Salaries for Spectrum call center representatives typically range from $12 to $20 per hour, depending on experience, location, and shift. Full-time employees may earn annual salaries between $25,000 and $45,000, with additional benefits such as health insurance and paid time off.

What are the typical career advancement opportunities available for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What are the key skills and qualifications needed to thrive in the Spectrum Call Center position, and why are they important?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What is a Spectrum Call Center job?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

Is getting hired at Spectrum hard?

Getting hired for a Spectrum Call Center position can be competitive, as the company often receives many applications. Candidates typically need good communication skills, customer service experience, and to pass interviews and background checks to secure the role.
More about Spectrum Call Center jobs
What cities are hiring for Spectrum Call Center jobs? Cities with the most Spectrum Call Center job openings:
What states have the most Spectrum Call Center jobs? States with the most job openings for Spectrum Call Center jobs include:
What job categories do people searching Spectrum Call Center jobs look for? The top searched job categories for Spectrum Call Center jobs are:
Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Sales Representative

Call Center Sales Representative

SPECTRUM

Lake Mary, FL • On-site

$70K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 605 frontline employees who took The Breakroom Quiz

19th of 80 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.


How You’ll Make an Impact   

  • Engage with customers to resolve billing inquiries, product questions and service complaints
  • Apply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone products
  • Maintain high levels of professionalism and courtesy in every customer interaction
  • Achieve and exceed activity goals by following call handling metrics such as productive time and handle time
  • Master order processing within the billing system for retained accounts and new sales entries
  • Demonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitors
  • Support efforts to enhance the customer experience through every transaction

Working Conditions   

  • Office environment

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

  • High school diploma or equivalent

Skills   

  • Ability to read, write, speak and understand English
  • Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
  • Ability to work variable hours; may include weekends, holidays, and split days off
  • Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner
  • Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals
  • Effective computer and consumer electronics skills
  • Ability to use personal computer and relevant software applications including the billing system
  • Proven verbal and written communication skills
  • Ability to handle irate customers and resolve issues
  • Ability to prioritize and organize effectively

Preferred Qualifications

Experience

  • 2+ years of call center experience in customer service or phone sales, or equivalent experience

#ZRSM2


#LI-WG1
CRT110 2026-76336 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Spectrum logo

About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

View All Spectrum Jobs

Apply