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Spectrum Call Center Jobs (NOW HIRING)

SPECTRUM

Call Center Representative

Schenectady, NY · On-site

$20/hr

If so, consider starting your career at Spectrum as a professional Customer Service Representative ... call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication ...

SPECTRUM

Call Center Representative

Mcallen, TX · On-site

$20/hr

If so, consider starting your career at Spectrum as a professional Customer Service Representative ... call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication ...

SPECTRUM

Call Center Representative

Rochester, NY · On-site

$20/hr

At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to ... call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication ...

SPECTRUM

Call Center Representative

Cheektowaga, NY · On-site

$20/hr

Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR ... call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication ...

SPECTRUM

Call Center Representative

Louisville, KY · On-site

$20/hr

At Spectrum, you'll address technical questions and billing inquiries while ensuring each ... Experience working in cable operations or telecommunications call center Skills * Ability to ...

SPECTRUM

Call Center Representative

San Diego, CA · On-site

$20/hr

Imagine making a real difference for customers by guiding them through Spectrum's Community ... call center #LI-JS13 CBI112 2026-81096 2026 Here, our employees don't just have jobs, they're ...

SPECTRUM

Call Center Sales Representative

Charlotte, NC · On-site

$18/hr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... of call center experience in customer service or phone sales, or equivalent experience #ZRSM2 #LI ...

SPECTRUM

Call Center Sales Representative

Las Vegas, NV · On-site

$18/hr

Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative ... of call center experience in customer service or phone sales, or equivalent experience #LI-NJ1 ...

SPECTRUM

Call Center Sales Representative

Riverview, FL · On-site

$18/hr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... of call center experience in customer service or phone sales, or equivalent experience #ZRSM2 #LI ...

SPECTRUM

Call Center Sales Representative

Lake Mary, FL · On-site

$18/hr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... of call center experience in customer service or phone sales, or equivalent experience #ZRSM2 #LI ...

SPECTRUM

Call Center Representative

El Paso, TX · On-site

$20/hr

If so, working in customer service as a Billing Chat Repair Representative at Spectrum may be right ... 7 call centers offering a variety of shifts. During your shift, you will find yourself in the ...

SPECTRUM

Call Center Sales Representative

Auburndale, FL · On-site

$18/hr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... of call center experience in customer service or phone sales, or equivalent experience #LI-JR2 ...

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How much do spectrum call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for spectrum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Spectrum Call Center?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

What skills and qualifications are needed for a Spectrum Call Center position?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What are the typical career advancement opportunities for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

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What cities are hiring for Spectrum Call Center jobs?

Cities with the most Spectrum Call Center job openings:

What states have the most Spectrum Call Center jobs?

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Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Schenectady, NY • On-site

SPECTRUM
Technology, Communication and Media • 10K+ employees
Learn more about SPECTRUMexternal

$20/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.


Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

#LI-LK1
CCS114 2026-80393 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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