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Special Service Representative Jobs (NOW HIRING)

Sila Services

Customer Service Representative

Littleton, MA · On-site

$21 - $25/hr

If you possess that special combination of mechanical skills, a desire to learn and enjoy helping ... This CSR position allows you to be the conduit between customers and technicians as well as stretch ...

Sila Services

Customer Service Representative

Littleton, MA · On-site

$21 - $25/hr

If you possess that special combination of mechanical skills, a desire to learn and enjoy helping ... This CSR position allows you to be the conduit between customers and technicians as well as stretch ...

opta

Service Representative

East Chicago, IN

The Service Representative must conduct themselves in a professional manner representing the ... Conduct special projects at the request of immediate supervisors. * When assigned, manage overall ...

opta

Service Representative

East Chicago, IN · On-site

The Service Representative must conduct themselves in a professional manner representing the ... Conduct special projects at the request of immediate supervisors. * When assigned, manage overall ...

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Special Service Representative information

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$12

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How much do special service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for special service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are Special Service Representatives?

Special Service Representatives are professionals who provide personalized assistance and support to customers, clients, or passengers, often in industries like airlines, hospitality, or customer service. Their duties typically include handling special requests, resolving issues, and ensuring a positive experience for those with unique needs, such as people with disabilities or VIP clients. They act as a liaison between the customer and the organization, making sure that services are tailored to meet individual requirements. This role requires excellent communication skills, empathy, and problem-solving abilities.

How can I make 2000 a week working from home?

A Special Service Representative can potentially earn $2,000 a week by handling high-volume customer service, technical support, or sales roles that offer commission or performance-based pay. Achieving this income level typically requires strong communication skills, experience, and working efficiently within a remote environment, often with flexible or extended hours.

What are the key skills and qualifications needed to thrive as a Special Service Representative, and why are they important?

To thrive as a Special Service Representative, you need strong customer service abilities, problem-solving skills, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, reservation software, and sometimes specific industry certifications are commonly required. Excellent communication, patience, and conflict resolution skills help you stand out in this role. These competencies are essential for efficiently addressing customer needs, ensuring satisfaction, and maintaining the reputation of the organization.

How does a Special Service Representative typically collaborate with other departments to resolve customer issues?

Special Service Representatives often act as liaisons between customers and various internal departments, such as technical support, billing, or operations. When addressing complex customer concerns or service requests, they coordinate with these teams to gather information, expedite solutions, and ensure a seamless experience for the client. Effective communication and problem-solving skills are essential, as representatives frequently facilitate meetings or follow-ups to keep all parties informed and to achieve timely resolutions. This collaborative approach not only helps in resolving individual issues but also contributes to ongoing service improvements.

Is Safelite a good job?

A Special Service Representative at Safelite typically performs customer service and administrative tasks related to auto glass repair and replacement. The role often requires good communication skills, attention to detail, and the ability to work in a fast-paced environment. Overall, employee experiences vary, but the company offers training and opportunities for advancement.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is generally considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and customer management skills. It often offers on-the-job training and can serve as a stepping stone to higher roles in customer support, sales, or management.

What job makes $10,000 a month without a degree?

A Special Service Representative typically does not earn $10,000 a month without a degree; however, high earnings in some sales, real estate, or entrepreneurial roles can reach that level through commissions and experience. These positions often require strong communication skills, industry knowledge, and sometimes certifications, but they do not always mandate a formal degree.

What is the difference between Special Service Representative vs Customer Service Representative?

AspectSpecial Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specialized trainingHigh school diploma or equivalent
Work EnvironmentFieldwork, client sites, or call centersCall centers, retail, or office settings
Industry UsageUtilities, telecommunications, or service providersRetail, hospitality, and general customer support
Primary FocusHandling specialized or complex customer issues, service requestsResponding to general customer inquiries, support

Special Service Representatives focus on handling specialized or complex customer issues within specific industries, often requiring some training or certifications. Customer Service Representatives provide general support and handle routine inquiries. While both roles involve customer interaction, their scope and work environment differ significantly.

More about Special Service Representative jobs
What cities are hiring for Special Service Representative jobs? Cities with the most Special Service Representative job openings:
What job categories do people searching Special Service Representative jobs look for? The top searched job categories for Special Service Representative jobs are:
Special Service Representative jobs near you
Infographic showing various Special Service Representative job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Customer Service Representative

Sila Services

Littleton, MA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Nashoba Air & BoilerWorks - Customer Service Representative

Nashoba Air & BoilerWorks is Nashoba Valley's premiere employer within the HVAC, Plumbing, and Electrical industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to join our team! Whether you are a seasoned veteran or a novice; if you have a "can-do" spirit and a drive to succeed we want you to come grow with us!

Why Nashoba Air & BoilerWorks?
We feel a deep personal responsibility to our employees. We seek to create and maintain an environment
where every employee is provided the opportunity to develop his or her maximum potential, a warm and friendly work environment and  career opportunities.

If you possess that special combination of mechanical skills, a desire to learn and enjoy helping homeowners, Nashoba Air & BoilerWorks is where you want to be.  When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Nashoba Air & BoilerWorks a premier place to work.

In exchange for your skillset and commitment, we offer:
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Family & friends discounts on services
- Yearly Performance Reviews

CUSTOMER SERVICE REPRESENTATIVE
At Nashoba Air & BoilerWorks, we pride ourselves on customer service and integrity. You've probably seen our trucks and our ads or even our office in Littleton, MA. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. People often come to us looking for a job, and they stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
***Our rapid growth has opened the need for a Customer Service Representative to join our team! This CSR position allows you to be the conduit between customers and technicians as well as stretch your creative wings by creating social media marketing content and lead generation!***
 
The Customer Service Rep is responsible for the following:
Maintaining high level of productivity.
Managing incoming calls and customer service inquiries.
Generating sales leads that develop into new customers.
Identifying and assessing customers' needs to achieve satisfaction.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer issues.
Obtaining product knowledge so that you can answer questions.
Processing orders, forms, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communication with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
 
The ideal Customer Service Representative must have:
The ability to work Monday through Friday + rotational Saturday
Excellent communication, organizational, and interpersonal skills.
Ability to stay calm when customers are stressed or upset.
Encouraging and motivating personality
A polished and professional demeanor.
Self-motivation and discipline.
An ambitious and competitive nature.
Highly evolved customer service skills.
A working knowledge of Microsoft office and computer savvy competence.
The ability to work from 8am to 5pm Monday through Friday.
 
The eligible Customer Service Representative will receive:
Competitive hourly rates!Benefits: Medical, Dental, and Life Insurance.401(k) with company match.Comprehensive, paid training.
$21-25 per hour
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Paid time off
Parental leave
Professional development assistance
Referral program
 
Experience level:
3 years
 
Shift:
8 hour shift
Weekly day range:
Monday to Friday, Rotating weekends as needed
 
Work setting:
In-person
Office
 
Experience:
call center: 3 years (Preferred)HVAC Industry: 1 year (Preferred)Lead generation: 1 year (Required)Social media marketing: 1 year (Required)
 
Work Location: In person
$21 - $25 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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