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Spanish Customer Service Jobs (NOW HIRING)

Bilingual - English and Spanish. 6+ months of customer service / call center / contact center experience. Benefits: The Company offers the following benefits for this position, subject to applicable ...

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Our objective in the Spanish Department is to provide superb customer service to our policyholders and agents, build relationships and create positive interactions, most of the time in Spanish. Our ...

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How much do spanish customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for spanish customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a Spanish Customer Service role, and how can I effectively handle them?

In a Spanish Customer Service role, you may encounter challenges such as language barriers, handling difficult or frustrated customers, and navigating cultural differences. To be successful, it's important to practice patience, active listening, and empathy while communicating clearly in both Spanish and English. Leveraging company resources, ongoing training, and support from your team can help you resolve complex issues efficiently and maintain a positive customer experience.

What does a Spanish Customer Service representative do?

A Spanish Customer Service representative assists customers who speak Spanish by answering their questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person, ensuring a positive experience and addressing any concerns in the Spanish language. These professionals often work for companies that serve Spanish-speaking clients or operate in regions with a significant Spanish-speaking population.

What are the key skills and qualifications needed to thrive as a Spanish Customer Service Representative, and why are they important?

To thrive as a Spanish Customer Service Representative, you need fluency in both Spanish and English, strong communication skills, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office applications is typically required. Patience, problem-solving ability, and cultural sensitivity make individuals stand out in this position. These skills ensure effective support for Spanish-speaking clients, leading to higher satisfaction and efficient resolution of issues.

What is the difference between Spanish Customer Service vs Spanish Technical Support?

AspectSpanish Customer ServiceSpanish Technical Support
Required CredentialsCustomer service certifications, language proficiencyTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, retail, online supportIT help desks, technical departments
Employer & Industry UsageRetail, hospitality, e-commerceIT companies, software providers

Spanish Customer Service focuses on assisting customers with general inquiries, product info, and billing, while Spanish Technical Support involves troubleshooting technical issues and providing specialized solutions. Both roles require strong Spanish language skills, but technical support demands technical knowledge and certifications. Understanding these differences helps job seekers target the right roles in customer service or technical fields.

More about Spanish Customer Service jobs
What cities are hiring for Spanish Customer Service jobs? Cities with the most Spanish Customer Service job openings:
What are the most commonly searched types of Spanish Customer Service jobs? The most popular types of Spanish Customer Service jobs are:
What states have the most Spanish Customer Service jobs? States with the most job openings for Spanish Customer Service jobs include:
Infographic showing various Spanish Customer Service job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

English/Spanish Customer Service

5th HQ

Pembroke Pines, FL โ€ข On-site

$18/hr

Full-time

Posted 10 days ago


Job description

Job Title: Customer Service Representative
Location: Pembroke Park, FL
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay: $18 per hour

Job Description:

We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team in Pembroke Park, FL. As a CSR, you will play a vital role in providing exceptional service to our customers while managing inquiries, resolving issues, and supporting our daily operations.

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries in a professional and friendly manner.
  • Resolve customer complaints, issues, and inquiries promptly, ensuring customer satisfaction.
  • Process customer orders, returns, and exchanges efficiently and accurately.
  • Maintain a thorough understanding of products and services to provide accurate information to customers.
  • Update and maintain customer records in the system.
  • Collaborate with team members to improve service processes and meet customer needs.
  • Handle email and online inquiries as needed.
  • Provide follow-up with customers to ensure their issues have been resolved to their satisfaction.
  • Assist with administrative tasks such as filing, data entry, and report generation.

Qualifications:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office and basic computer skills.
  • Must be Bilingual (English/Spanish).

Benefits:

  • Competitive pay up to $18 per hour.
  • Monday - Friday schedule with weekends off.
  • A positive and supportive work environment.
  • Opportunities for growth within the company.

About 5th HQ

Sourced by ZipRecruiter

We are a boutique Staffing & Recruiting agency that provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including Professional, Light Industrial, and Office Services.

Industry

Recruiting and staffing services

Headquarters location

Plantation, FL, US