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Spanish Customer Service Jobs (NOW HIRING)

Foundever

$19/hr

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demas? Eres fluido en ingles y espanol? Join our dynamic team at Foundever in Fort Smith, AR where every interaction ...

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Spanish Customer Service information

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How much do spanish customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for spanish customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Spanish Customer Service representative do?

A Spanish Customer Service representative assists customers who speak Spanish by answering their questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person, ensuring a positive experience and addressing any concerns in the Spanish language. These professionals often work for companies that serve Spanish-speaking clients or operate in regions with a significant Spanish-speaking population.

What are the key skills and qualifications needed to thrive as a Spanish Customer Service representative?

To thrive as a Spanish Customer Service Representative, you need fluency in both Spanish and English, strong communication skills, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office applications is typically required. Patience, problem-solving ability, and cultural sensitivity make individuals stand out in this position. These skills ensure effective support for Spanish-speaking clients, leading to higher satisfaction and efficient resolution of issues.

What are some typical challenges faced in a Spanish Customer Service role, and how can I effectively handle them?

In a Spanish Customer Service role, you may encounter challenges such as language barriers, handling difficult or frustrated customers, and navigating cultural differences. To be successful, it's important to practice patience, active listening, and empathy while communicating clearly in both Spanish and English. Leveraging company resources, ongoing training, and support from your team can help you resolve complex issues efficiently and maintain a positive customer experience.

What is the difference between Spanish Customer Service vs Spanish Technical Support?

AspectSpanish Customer ServiceSpanish Technical Support
Required CredentialsCustomer service certifications, language proficiencyTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, retail, online supportIT help desks, technical departments
Employer & Industry UsageRetail, hospitality, e-commerceIT companies, software providers

Spanish Customer Service focuses on assisting customers with general inquiries, product info, and billing, while Spanish Technical Support involves troubleshooting technical issues and providing specialized solutions. Both roles require strong Spanish language skills, but technical support demands technical knowledge and certifications. Understanding these differences helps job seekers target the right roles in customer service or technical fields.

More about Spanish Customer Service jobs

What cities are hiring for Spanish Customer Service jobs?

Cities with the most Spanish Customer Service job openings:

What are the most commonly searched types of Spanish Customer Service jobs?

The most popular types of Spanish Customer Service jobs are:

What states have the most Spanish Customer Service jobs?

States with the most job openings for Spanish Customer Service jobs include:

What job categories do people searching Spanish Customer Service jobs look for?

The top searched job categories for Spanish Customer Service jobs are:

Spanish Customer Service jobs near you
Infographic showing various Spanish Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Spanish Customer Service Associate

ConServe

Fairport, NY • On-site

$14.75 - $18.50/hr

Other

Posted 2 days ago

New

Job description

This is a work from home opportunity and this position does not have a monthly bonus opportunity. Attendance is critical in this position. **Please note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work opportunity.

Position Summary:

Our Bilingual Spanish Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers gather information and resolve issues. Due to the competitive nature of the contract, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work successfully in a remote environment.

Essential Duties & Responsibilities:

  • Act as our client's representative by initiating outbound calls to consumers to build rapport, gather information, provide answers and problem solve.
  • Efforts focused on account penetration. Obtain information from consumers to determine current financial situation and solutions.
  • Effectively navigates documentation of consumer account fields, using appropriate forms, disposition codes, and detail as required.
  • Gather proper documentation from consumers and maintain appropriate follow-up.
  • Meet daily, weekly and monthly account penetration goals as set by management at ConServe
  • Daily Productivity - Work a specified number of accounts daily and maintain an acceptable volume of phone calls as assigned to the position by Management.
  • Record Maintenance - proper management & updating of system to maximize contacts
  • Adherence to ConServe's Blueprint Quality Management System, Code of Conduct, and Compliance Program

Non-Essential Duties & Responsibilities:

  • Other duties as assigned

Education Requirement:

  • High School Diploma or GED

Skills/ Requirements:

  • The ability to work Monday through Friday, 9:00 AM EST to 6:00 PM EST.
  • Prior Customer Service experience preferred.
  • Ability to speak and converse in Spanish and English fluently
  • Ability to proficiently read and write in English
  • Ability to proficiently read and write in Spanish is preferred
  • Strong professional verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution
  • Intermediate Computer skills to document calls and navigate software packages, databases and the internet.
  • Strong organizational and time management skills
  • Attention to detail
  • Ability to follow directions and act independently to resolve problems
  • Ability to work in a positive, collaborative manner with coworkers
  • Ability and history of maintaining confidentiality and high level of trustworthiness.
  • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment.
  • Ability to work from home in a secure, professional environment.
  • Proficiency in Word, Excel, ConServe's Database Systems, and e-mail preferred.
  • Legally authorized to work in the United States
  • No conflicts of interest with ConServe or our Clients.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law.

  • Occasionally lift and/or move up to 25 pounds.
  • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift)
  • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift)
  • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift)

Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

MISSION STATEMENT:
ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.

Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.

Continental Service Group, LLC, d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, extension: 7 or by emailing: jobs@conserve-arm.com.

Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status.

ConServe is a Drug Free Workplace

Monday through Friday 9:00 AM EST to 6:00 PM EST, 40 hours per week.

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