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Social Security Customer Service Representative Jobs

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Acro Service Corp

Customer Service Representative

Tempe, AZ

$15.50 - $21.25/hr

Administrative - Customer Service Representative I Location: Tempe, AZ, USA 85282-3428 Duration: 03 months Contract on W2 (Possible extension) Position Description: * The main function of a customer ...

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Social Security Customer Service Representative information

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$18

$26

How much do social security customer service representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for social security customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Where do 70 year olds work?

Social Security Customer Service Representatives can work in various settings such as government offices, call centers, or remote environments. Many roles require strong communication skills, familiarity with social security policies, and the ability to handle sensitive information, with flexible schedules often available for older workers.

How to get $3000 a month in Social Security?

A Social Security Customer Service Representative does not determine benefit amounts; these are based on your work history and earnings record. To receive approximately $3,000 monthly, you generally need to have earned sufficient credits and contributed to Social Security over a lengthy career, with higher lifetime earnings increasing your benefit. Claiming benefits at full retirement age or later can also maximize your monthly payout.

What are some common challenges faced by Social Security Customer Service Representatives and how can they be managed?

Social Security Customer Service Representatives often encounter high call volumes and complex inquiries from individuals seeking assistance with benefits, claims, or eligibility. Managing these challenges requires strong communication skills, patience, and the ability to quickly access and interpret relevant policies. Many representatives find it helpful to stay organized, utilize available training resources, and collaborate with their team to resolve especially difficult cases efficiently. Regular support from supervisors and ongoing training also help in keeping up with policy changes and improving service quality.

What is the difference between Social Security Customer Service Representative vs Social Security Claims Specialist?

AspectSocial Security Customer Service RepresentativeSocial Security Claims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationBachelor's degree often preferred; specialized knowledge of claims processing
Work EnvironmentCustomer service centers, phone support, in-person officesClaims processing units, administrative offices, field offices
Employer & Industry UsageU.S. Social Security Administration, government agenciesU.S. Social Security Administration, government agencies
Common Search & ComparisonYesYes

While both roles work within the Social Security Administration, Social Security Customer Service Representatives primarily assist beneficiaries via phone or in person, providing information and answering questions. Social Security Claims Specialists focus on processing and reviewing claims, often requiring more specialized knowledge and credentials. Both roles are essential for delivering social security services but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a Social Security Customer Service Representative, and why are they important?

To thrive as a Social Security Customer Service Representative, you need a solid understanding of Social Security programs, strong customer service abilities, and at least a high school diploma or equivalent. Familiarity with case management systems, government databases, and standard office software is typically required. Patience, active listening, and problem-solving skills help representatives effectively address diverse client concerns and resolve issues. These skills ensure efficient, accurate service delivery and positive experiences for individuals navigating complex Social Security processes.

What does a Social Security Customer Service Representative do?

A Social Security Customer Service Representative assists individuals with inquiries related to Social Security benefits, retirement, disability, and Medicare. They help customers understand eligibility requirements, guide them through the application process, and resolve issues regarding benefits or claims. Representatives also handle phone calls, in-person visits, and online inquiries to provide accurate information and support to the public.

How do I become a Social Security representative?

To become a Social Security Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or administrative roles. The hiring process involves submitting an application through the federal employment portal, passing a written exam or assessment, and completing training provided by the Social Security Administration after selection.

How much does a Social Security customer service representative make?

A Social Security Customer Service Representative typically earns between $40,000 and $55,000 annually, depending on experience, location, and federal pay scales. The role often requires strong communication skills and familiarity with government systems, with opportunities for advancement and benefits included.
What cities are hiring for Social Security Customer Service Representative jobs? Cities with the most Social Security Customer Service Representative job openings:
What states have the most Social Security Customer Service Representative jobs? States with the most job openings for Social Security Customer Service Representative jobs include:
What job categories do people searching Social Security Customer Service Representative jobs look for? The top searched job categories for Social Security Customer Service Representative jobs are:
Social Security Customer Service Representative jobs near you
Infographic showing various Social Security Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 49% Full Time, 49% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - CSR

CABS Heating & Air Conditioning

West Sacramento, CA • On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 hours ago

Job description

Become a full-time Customer Service Representative - CSR with CABS Heating & Air Conditioning and build a lasting career in West Sacramento, CA!
What do we offer our Customer Service Representative - CSR? We're glad you asked!
  • $19-23/hour depending on experience + spiffs
  • Health, dental, and vision
  • 401(k) with company match
  • Paid time off (PTO)
  • 5 paid sick days
  • 6 paid holidays
  • Paid vacation
  • Birthday pay
  • Growth opportunities
  • Company and team events
  • Performance or annual bonuses
  • Continued training and certifications

Your schedule: You will work full-time during our business hours, which are from 7 a.m. to 7 p.m., Monday through Friday. We may ask you to work occasional weekends on Saturdays, and you will be notified of any additional hours or changes to your schedule. Please note that the schedule is subject to change based on seasonal demands.
YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVE - CSR
As a Customer Service Representative, you will re-engage existing customers and develop new business connections. Utilizing our ServiceTitan database, you'll focus on reintroducing services to valued clients through personalized outreach and managing outbound calls based on customer needs. Your day will involve upselling services, scheduling follow-ups, and maintaining accurate customer information. Instead of traditional cold-calling, you'll build genuine relationships, addressing questions to foster loyalty. Staying informed about industry trends and our latest offerings will enable you to communicate effectively.
Do You Have What It Takes?
  • High school diploma or equivalent
  • 2+ years of phone sales and customer service experience
  • Strong communication and interpersonal skills
  • Basic computer skills, including proficiency with CRM software
  • Geographic knowledge of the service area and the ability to read maps

Preferred Qualifications:
  • Experience in the HVAC industry
  • Experience using ServiceTitan or similar CRM systems

CABS HEATING & AIR CONDITIONING: WHY CHOOSE US?
At CABS Heating & Air Conditioning, our goal is to be the most trusted and respected residential HVAC company in the West Sacramento area. In addition to being an environmentally conscious company, we believe in always treating our customers with honesty and integrity. We believe our employees are the heart of our company, which is why we aim to provide them with the best work environment possible. Our employees are part of our family, and we thank them for their hard work with amazing benefits and flexibility as well as opportunities for professional development. If you are looking for a company that you can grow with, look no further!
If you think this Customer Service Representative - CSR job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. We value your time, so we won't ask you to fill out a long, drawn-out application. This initial application should take you less than 3 minutes to complete. Good luck!

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