Company Description Tech Tammina LLC Excellent understanding of Fundamentals of Networking with advanced troubleshooting skills Strong routing (L3) troubleshooting skills involving Cisco environments.
Company Description Tech Tammina LLC Excellent understanding of Fundamentals of Networking with advanced troubleshooting skills Strong routing (L3) troubleshooting skills involving Cisco environments.
Level 2 Desktop Support Technician / IT Infrastructure Smart Hands Position Summary The Level 2 Desktop Support Technician provides advanced technical support for end users, desktop systems ...
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Level 2 Desktop Support Technician / IT Infrastructure Smart Hands Position Summary The Level 2 Desktop Support Technician provides advanced technical support for end users, desktop systems ...
* Work Experience: More than 24 months Sound knowledge of: * Network and server hardware and components * Copper and fibre cabling systems * Equipment racking and stacking (installation) * Installation ...
* Work Experience: More than 24 months Sound knowledge of: * Network and server hardware and components * Copper and fibre cabling systems * Equipment racking and stacking (installation) * Installation ...
Overview Responsibilities Work Experience: More than 24 months Sound knowledge of: * Network and server hardware and components * Copper and fibre cabling systems * Equipment racking and stacking ...
Overview Responsibilities Work Experience: More than 24 months Sound knowledge of: * Network and server hardware and components * Copper and fibre cabling systems * Equipment racking and stacking ...
Overview * Responsibilities Work Experience: More than 24 months Sound knowledge of: * Network and server hardware and components * Copper and fibre cabling systems * Equipment racking and stacking ...
Overview * Responsibilities Work Experience: More than 24 months Sound knowledge of: * Network and server hardware and components * Copper and fibre cabling systems * Equipment racking and stacking ...
Desktop Support in Cambridge MA
Cambridge, MA · On-site
$20 - $22/hr
Smart Hands Support- offer additional Smart hands support to guide or chaperone remote Ricoh technicians during maintenance or troubleshooting activities * Smart Hands Support- Smart hands support ...
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Desktop Support in Cambridge MA
Cambridge, MA · On-site
$20 - $22/hr
Smart Hands Support- offer additional Smart hands support to guide or chaperone remote Ricoh technicians during maintenance or troubleshooting activities * Smart Hands Support- Smart hands support ...
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IT White Glove Support
Nashville, TN · On-site
$30 - $35/hr
On-site Smart Hands support Software Installation * System component installations * Software installations Enterprise ITSM & Ticketing * ITSM tickets * Ticket status updates * Work effort ...
New
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IT White Glove Support
Nashville, TN · On-site
$30 - $35/hr
On-site Smart Hands support Software Installation * System component installations * Software installations Enterprise ITSM & Ticketing * ITSM tickets * Ticket status updates * Work effort ...
New
Network Infrastructure Engineer Tier 2 - Petoskey, MI
Byron Center, MI · On-site
$28 - $31/hr
Provide smart hands triage, supporting on-site network equipment installations, configurations, and troubleshooting as directed. Documentation and Reporting: * Maintain accurate records of network ...
Network Infrastructure Engineer Tier 2 - Petoskey, MI
Byron Center, MI · On-site
$28 - $31/hr
Provide smart hands triage, supporting on-site network equipment installations, configurations, and troubleshooting as directed. Documentation and Reporting: * Maintain accurate records of network ...
Provide smart hands triage, supporting on-site network equipment installations, configurations, and troubleshooting as directed. Documentation and Reporting: * Maintain accurate records of network ...
Provide smart hands triage, supporting on-site network equipment installations, configurations, and troubleshooting as directed. Documentation and Reporting: * Maintain accurate records of network ...
STAFF AUG Level 2 Support Technician
Newton, IA · On-site
$25 - $30/hr
Level 2 Desktop Support Technician / IT Infrastructure Smart Hands - Newton, Iowa Position Summary The Level 2 Desktop Support Technician provides advanced technical support for end users, desktop ...
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STAFF AUG Level 2 Support Technician
Newton, IA · On-site
$25 - $30/hr
Level 2 Desktop Support Technician / IT Infrastructure Smart Hands - Newton, Iowa Position Summary The Level 2 Desktop Support Technician provides advanced technical support for end users, desktop ...
IT Infrastructure Engineer/Field Administrator
$90K - $100K/yr
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
IT Infrastructure Engineer/Field Administrator
$90K - $100K/yr
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
IT Onsite Technician
Dallas, TX · On-site
$60K - $64K/yr
Smart Hands & Eyes support for remote L3 teams * Incident response and IMACD activities (Install, Move, Add, Change, Delete) * Asset, stock, and DCIM inventory management * Vendor escorting and ...
IT Onsite Technician
Dallas, TX · On-site
$60K - $64K/yr
Smart Hands & Eyes support for remote L3 teams * Incident response and IMACD activities (Install, Move, Add, Change, Delete) * Asset, stock, and DCIM inventory management * Vendor escorting and ...
Data Center Technician
Indianapolis, IN · On-site
The Smart Hands Network and Telecom Technician offers on-site support for network and telecommunications infrastructure, executing installation, maintenance, troubleshooting, and configuration duties ...
Quick apply
Data Center Technician
Indianapolis, IN · On-site
The Smart Hands Network and Telecom Technician offers on-site support for network and telecommunications infrastructure, executing installation, maintenance, troubleshooting, and configuration duties ...
IT Infrastructure Engineer/Field Administrator
$90K - $100K/yr
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
IT Infrastructure Engineer/Field Administrator
$90K - $100K/yr
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
DSS Lead ( Hands on Feet )
Salt Lake City, UT · On-site
$42K - $55K/yr
Excellent trouble-shooting skills Must Have experience in Providing smart hands support for Network and Datacenter Equipment Years of Experience • Min 5+ years' experience in a similar position ...
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DSS Lead ( Hands on Feet )
Salt Lake City, UT · On-site
$42K - $55K/yr
Excellent trouble-shooting skills Must Have experience in Providing smart hands support for Network and Datacenter Equipment Years of Experience • Min 5+ years' experience in a similar position ...
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite's strong in-house IT control model as the organization continues ...
This role ensures consistent, high-quality service delivery through ITIL-aligned incident, problem, and change practices; drives SLA/KPI performance; and leads field 'smart hands' and onsite support ...
This role ensures consistent, high-quality service delivery through ITIL-aligned incident, problem, and change practices; drives SLA/KPI performance; and leads field 'smart hands' and onsite support ...
Smart Hands information
See salary details
$10.58 - $15.63
17% of jobs
$16.74 is the 25th percentile. Wages below this are outliers.
$15.63 - $20.67
37% of jobs
$25.32 is the 75th percentile. Wages above this are outliers.
$20.67 - $25.72
23% of jobs
$25.72 - $30.77
8% of jobs
$30.77 - $35.82
5% of jobs
$35.82 - $40.87
1% of jobs
$40.87 - $45.91
1% of jobs
$45.91 - $50.96
1% of jobs
$50.96 - $56.01
1% of jobs
$56.01 - $61.06
4% of jobs
$61.06 - $66.11
1% of jobs
$10
$27
$66
How much do smart hands jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Smart Hands position, and why are they important?
To thrive as a Smart Hands technician, you need a solid understanding of basic IT, networking, and hardware troubleshooting, often backed by a high school diploma or technical certification such as CompTIA A+ or Network+. Familiarity with data center equipment, cabling, remote management tools, and ticketing systems is typically expected. Strong communication, attention to detail, and the ability to follow precise instructions are crucial soft skills for this role. These skills ensure efficient on-site support, accurate implementation of remote tasks, and effective coordination with off-site engineers, which are essential for the smooth operation of critical technical environments.
What does a typical day look like for someone working in a Smart Hands role?
A typical day for a Smart Hands technician involves responding to service tickets, performing routine hardware checks, replacing or installing equipment, and assisting remote engineers with troubleshooting. You may also be responsible for tasks such as racking and stacking servers, running cables, or handling emergencies like hardware failures. Teamwork is important, as you often collaborate with on-site colleagues and communicate with remote IT staff to complete tasks efficiently. This role offers exposure to a fast-paced technical environment and provides valuable hands-on experience that can lead to career advancement in IT support or data center operations.
What is a Smart Hands job?
A Smart Hands job involves providing on-site technical support for IT infrastructure, including troubleshooting, installing, and maintaining network and server equipment. Smart Hands technicians act as remote hands for IT teams, assisting with tasks like cable management, hardware replacements, and system reboots. They are often deployed in data centers to ensure smooth operations and quick issue resolution. Their role is essential in supporting IT environments where remote assistance alone is insufficient.

Full-time
Posted 20 days ago
Job description
Tech Tammina LLC
Excellent understanding of Fundamentals of Networking with advanced troubleshooting skills
Strong routing (L3) troubleshooting skills involving Cisco environments.
Strong switching (L2) troubleshooting skill involving Cisco environments.
Demonstrated experience with network management tools for event, performance and configuration management.
In depth knowlegde and Hand on experience on common networking protocols including: BGP, OSPF, MPLS, VPC, HSRP, and VRRP.
Proficiency in communicating technical issues to Network Engineering team and escalating to network vendor for technical assistance.
Experience with Network Debugging and Packet Analysis / Inspection / Capture including but not limited to:
Experience with the following Networking vendors/technologies:
Cisco (ASR9K, Nexus 7k, 5k, 3k, 65xx, 4948, 2350, etc.)
F5 (6800, 8950 and other LTM)
Sound problem resolution, judgment, negotiating, and decision making skills
Ability to work in a fast paced environment
Excellent written and oral communications skills
Should be ready for occasional on call and SmartHands support
Understanding of IPv6.
Excellent analytical and organizational skills and the ability to work with multiple geographically dispersed teams
Experience with the following Networking vendors/technologies
Juniper (MX400)
HP (Procurve)
Between 3-5 years experience
CCNA, Experience with F5 Load Balancers
Duration: Full Time
Eligiblity: GC & US Citizens Only
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Contact: 703-349-1214
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About TechTammina
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Chantilly, VA, US
Year founded
2005