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Smart Hands Jobs (NOW HIRING)

Peraton

Smart Hands Technician

Ashburn, VA

$66K - $106K/yr

We are adding a Data Center Smart Hands Technician who would be responsible for providing onsite technical support for data center operations, including hardware installation, maintenance ...

Peraton

Smart Hands Technician

Ashburn, VA · On-site

$66K - $106K/yr

We are adding a Data Center Smart Hands Technician who would be responsible for providing onsite technical support for data center operations, including hardware installation, maintenance ...

Peraton

Smart Hands Technician

Ashburn, VA · On-site

$66K - $106K/yr

We are adding a Data Center Smart Hands Technician who would be responsible for providing onsite technical support for data center operations, including hardware installation, maintenance ...

TecTammina

Network Smart hands

Redmond, WA · On-site

Company Description Tech Tammina LLC Excellent understanding of Fundamentals of Networking with advanced troubleshooting skills Strong routing (L3) troubleshooting skills involving Cisco environments.

Netrio

Field Services Coordinator

Golden Valley, MN · On-site

$70K - $75K/yr

Smart Hands & Third-Party Resource Coordination • Coordinate third-party Smart Hands resources for onsite requirements throughout the United States and internationally. • Identify and schedule ...

STN, Inc

Data Center Operations Manager

Odessa, TX · On-site

$168K/yr

Manage smart-hands and remote-hands services and SLAs with site providers * Oversee physical security including access controls, badge management, and audit logs * Maintain capacity planning models ...

STN Inc

Data Center Operations Manager

Odessa, TX · On-site

$120 - $170/hr

Manage smart-hands and remote-hands services and SLAs with site providers * Oversee physical security including access controls, badge management, and audit logs * Maintain capacity planning models ...

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Smart Hands information

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How much do smart hands jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for smart hands in the United States is $27.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.64 per hour, depending on experience, location, and employer.

What is a smart hands?

A Smart Hands job involves providing on-site technical support for IT infrastructure, including troubleshooting, installing, and maintaining network and server equipment. Smart Hands technicians act as remote hands for IT teams, assisting with tasks like cable management, hardware replacements, and system reboots. They are often deployed in data centers to ensure smooth operations and quick issue resolution. Their role is essential in supporting IT environments where remote assistance alone is insufficient.

What does a smart hands do?

A typical day for a Smart Hands technician involves responding to service tickets, performing routine hardware checks, replacing or installing equipment, and assisting remote engineers with troubleshooting. You may also be responsible for tasks such as racking and stacking servers, running cables, or handling emergencies like hardware failures. Teamwork is important, as you often collaborate with on-site colleagues and communicate with remote IT staff to complete tasks efficiently. This role offers exposure to a fast-paced technical environment and provides valuable hands-on experience that can lead to career advancement in IT support or data center operations.

What are the key skills and qualifications needed to thrive in the smart hands position, and why are they important?

To thrive as a Smart Hands technician, you need a solid understanding of basic IT, networking, and hardware troubleshooting, often backed by a high school diploma or technical certification such as CompTIA A+ or Network+. Familiarity with data center equipment, cabling, remote management tools, and ticketing systems is typically expected. Strong communication, attention to detail, and the ability to follow precise instructions are crucial soft skills for this role. These skills ensure efficient on-site support, accurate implementation of remote tasks, and effective coordination with off-site engineers, which are essential for the smooth operation of critical technical environments.

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Smart Hands jobs near you
Infographic showing various Smart Hands job openings in the United States as of August 2026, with employment types broken down into 50% Part Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,851 per year, or $27.3 per hour.

Smart Hands Technician

Ashburn, VA

Peraton
IT Services • 10K+ employees

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

52nd of 226 rated it services

People enjoy working here

Good employer

Paid breaks

Learn more about Peratonexternal

$66K - $106K/yr

Full-time

Re-posted 29 days ago

Job description

Responsibilities

We are hiring!  We are adding a Data Center Smart Hands Technician who would be responsible for providing onsite technical support for data center operations, including hardware installation, maintenance, troubleshooting, vendor escort and asset management. This role works closely with remote engineering teams, customers, and vendors to ensure reliable operation of critical infrastructure while following established customer and facility policies and procedures.

What You'll Do:

  • Responsible for racking and stacking equipment, patch cabling, decommissioning equipment, equipment swaps and disposal activities.
  • Support troubleshooting hardware issues with remote admins, facilities management, site security, vendor and customer escorts, inventory management and project engagement, as required.
  • Will be onsite with our client in Ashburn, VA - M-F 8-5 and bi-weekly. On-call rotation for after hours support
Qualifications

Required Qualifications:

  • High School level reading, writing, and analytical skills; Minimum of 1 year
  • Hands-on experience installing, racking, stacking, cabling, decommissioning and replacing servers, network and storage equipment in an enterprise or government data center environment.
  • Knowledge of structured cabling, patch panel management, cable routing, labeling and documentation best practices.
  • Experience troubleshooting servers and hardware issues under the direction of remote system, storage or network administrators
  • Strong communication and organizational skills with ability to coordinate activities with customers, vendors, and Data Center Operations team
  • Required to be on site M-F 8-5 and Biweekly on-call rotation for afterhours/weekend support
  • Must be a US citizen
  • Must be able to obtain and maintain the required agency clearance

Preferred Qualifications: 

  • Familiarity with ticketing and asset management systems such as ServiceNow or similar IT service management platforms
  • Experience coordinating or supporting infrastructure projects, including hardware refreshes, migrations and deployments
  • Knowledge of data center standards and power infrastructure, change management processes, and industry best practices for physical infrastructure operations.
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME
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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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