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Remote Smart Hands Jobs (NOW HIRING)

SonSoft

Network Administrator / Engineer

Plano, TX · Remote

Remote Setup and initial configuration of network devices leveraging smart hands * Setup, Configure and Support the carrier terminating routers. Setup, Configure and Support the carrier terminating ...

Sonsoft Inc

Network Admin

Austin, TX · Remote

Remote Setup and initial configuration of network devices leveraging smart hands * Setup, Configure and Support the carrier terminating routers. Setup , Configure and Support the carrier terminating ...

Sonsoft Inc

Network Administrator Specialist

Plano, TX · Remote

Remote Setup and initial configuration of network devices leveraging smart hands * Setup, Configure and Support the carrier terminating routers. Setup , Configure and Support the carrier terminating ...

Sonsoft Inc

Network Administrator / Engineer

Plano, TX · Remote

Remote Setup and initial configuration of network devices leveraging smart hands * Setup, Configure and Support the carrier terminating routers. Setup , Configure and Support the carrier terminating ...

SonSoft

Network Administrator Specialist

Plano, TX · Remote

Remote Setup and initial configuration of network devices leveraging smart hands Setup, Configure and Support the carrier terminating routers. Setup, Configure and Support the carrier terminating ...

Valnet Inc.

Freelance Tech Writer (Smart Home)

Nashville, TN · On-site +1

$20.50 - $26.25/hr

This position will operate on a remote, freelance basis. We're looking for Freelance Tech Writers ... Hands-on familiarity with smart home devices, platforms, or automation tools * Strong ability to ...

Daisy

$40.70K - $52.70K/yr

This role offers both field work and remote configuration & service work. It's an opportunity to ... Minimum 3 years of hands-on programming experience with Control4 systems (automation, lighting ...

Nominal

Senior Enterprise Account Executive

Expect an environment where smart, hands-on leadership is celebrated, and thoughtful ownership ... A hybrid/remote working environment. * Opportunities to attend conferences, take courses, and ...

Nominal

Mid Market Account Executive

Manhattan, NY · On-site +1

Expect an environment where smart, hands-on leadership is celebrated, and thoughtful ownership ... A hybrid/remote working environment. * Opportunities to attend conferences, take courses, and ...

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Remote Smart Hands information

What are the key skills and qualifications needed to thrive as a Remote Smart Hands technician, and why are they important?

To thrive as a Remote Smart Hands technician, you need a strong understanding of IT hardware, networking, and data center protocols, often supported by relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring tools, ticketing systems, and standard data center equipment is typically required. Excellent communication, problem-solving, and time management skills help you effectively execute tasks and collaborate with remote teams. These skills ensure timely, accurate support for critical infrastructure, minimizing downtime and maintaining operational efficiency.

How does a Remote Smart Hands technician typically collaborate with on-site staff to resolve technical issues?

Remote Smart Hands technicians work closely with on-site personnel, often communicating via phone, video calls, or ticketing systems to carry out physical tasks such as equipment installations, cable management, or troubleshooting hardware issues. Clear communication and detailed documentation are crucial, as the technician provides step-by-step guidance and verifies actions remotely. Success in this role often depends on the ability to interpret instructions accurately and collaborate efficiently with staff who may have varying levels of technical expertise. This collaborative approach ensures minimal downtime and quick resolution of issues in data centers or remote office environments.

What are Remote Smart Hands?

Remote Smart Hands are on-site technical support services provided by data centers or IT service companies. These professionals perform physical tasks such as rebooting servers, checking cables, installing hardware, or troubleshooting issues, all while being guided by remote IT teams. This service allows organizations to maintain and manage their IT infrastructure without needing their own staff physically present at the location, which is especially useful for businesses with equipment in multiple or distant data centers. Remote Smart Hands help reduce downtime and ensure quick responses to technical issues.

What is the difference between Remote Smart Hands vs Data Center Technician?

AspectRemote Smart HandsData Center Technician
CredentialsTechnical certifications, such as CompTIA A+ or Cisco CCNASimilar certifications, often including network and hardware certifications
Work EnvironmentRemote support, on-site visits for urgent tasksPrimarily on-site in data centers
Employer & Industry UsageIT service providers, telecom companiesData center operators, hosting providers
Common Search & ComparisonYesYes

Remote Smart Hands and Data Center Technicians both require technical skills and certifications. While Remote Smart Hands focus on remote support and on-site assistance for urgent tasks, Data Center Technicians primarily work on-site maintaining and troubleshooting data center hardware. Both roles are essential in the IT and data center industry, often overlapping in skills and certifications, but differ mainly in work environment and scope of support.

More about Remote Smart Hands jobs
What cities are hiring for Remote Smart Hands jobs? Cities with the most Remote Smart Hands job openings:
What are the most commonly searched types of Smart Hands jobs? The most popular types of Smart Hands jobs are:
What states have the most Remote Smart Hands jobs? States with the most job openings for Remote Smart Hands jobs include:
What job categories do people searching Remote Smart Hands jobs look for? The top searched job categories for Remote Smart Hands jobs are:
Remote Smart Hands jobs near you
Infographic showing various Remote Smart Hands job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 38% Physical, 1% Hybrid, and 61% Remote job distribution.
Network Administrator / Engineer

Network Administrator / Engineer

SonSoft

Plano, TX • Remote

Other

This job post has expired today. Applications are no longer accepted.

Job description

Network Administrator / Engineer

Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description
  • At least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
  • LAN Administration & Support - L2/L3 Support
  • Management of the Firewall, experience on Cisco ASA preferred.
  • Experience in F5 load balancer administration.
  • Perform DNS changes as per CR prioritization and release planning.
  • Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed
  • Install and apply vendor supplied patches according to standards and procedures and in accordance with Change Management process.
  • Remote Setup and initial configuration of network devices leveraging smart hands
  • Setup, Configure and Support the carrier terminating routers. Setup, Configure and Support the carrier terminating routers (Remote)
  • Perform Network upgrades through Change Management.
  • Modify Network configurations through Change Management (Remote)
  • Carrier management for data circuits (including terminating devices) - Remote Job
  • Manage network components including Firewalls, Fine tune thresholds/alerts
  • Vendor coordination for hardware/software related issues
  • Firmware upgrade/ manage vendor host or appliance OS patching level
  • Deploying/adding new network switches and routers. Infosys will coordinate with the
  • Escalate problems requiring bug fix, code change and enhancements to Level 3
  • Accept, Analyze and provide solutions to incidents escalated by NOC team
  • Escalate problems to L3/other teams when required
  • Identify improvement opportunities, test and implement (i.e. high availability solutions and resiliency in the network)
  • Collaborate with Support team on maintenance activities and Disaster recovery procedures (Remote Tasks only)
  • Respond to Ad-hoc maintenance requests
  • Update Run Book with new resolutions that may recur when new network components are added
  • Update support documentation L2 procedures
Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience in IT
Additional Information

* * U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  • This is a FULL TIME job opportunity.
  • Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN Visa can apply.
  • H1-B Transfer willing to work for full-time can also apply.
  • No OPT-EAD for this position.
  • Please mention your email id in your email or resume.
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About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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