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Remote Smart Hands Jobs in New York, NY (NOW HIRING)

Nominal

Mid Market Account Executive

Manhattan, NY · On-site +1

Expect an environment where smart, hands-on leadership is celebrated, and thoughtful ownership ... A hybrid/remote working environment. * Opportunities to attend conferences, take courses, and ...

Serotonin

Blockchain, Data Analytics (Remote)

New York, NY · On-site +1

$80K - $150K/yr

Hands-on experience with blockchain data extraction, transformation, and analysis * Understanding ... smart contracts) and/or non-EVM ecosystems * Ability to work with on-chain data to derive ...

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Remote Smart Hands information

What are the key skills and qualifications needed to thrive as a Remote Smart Hands technician, and why are they important?

To thrive as a Remote Smart Hands technician, you need a strong understanding of IT hardware, networking, and data center protocols, often supported by relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring tools, ticketing systems, and standard data center equipment is typically required. Excellent communication, problem-solving, and time management skills help you effectively execute tasks and collaborate with remote teams. These skills ensure timely, accurate support for critical infrastructure, minimizing downtime and maintaining operational efficiency.

How does a Remote Smart Hands technician typically collaborate with on-site staff to resolve technical issues?

Remote Smart Hands technicians work closely with on-site personnel, often communicating via phone, video calls, or ticketing systems to carry out physical tasks such as equipment installations, cable management, or troubleshooting hardware issues. Clear communication and detailed documentation are crucial, as the technician provides step-by-step guidance and verifies actions remotely. Success in this role often depends on the ability to interpret instructions accurately and collaborate efficiently with staff who may have varying levels of technical expertise. This collaborative approach ensures minimal downtime and quick resolution of issues in data centers or remote office environments.

What are Remote Smart Hands?

Remote Smart Hands are on-site technical support services provided by data centers or IT service companies. These professionals perform physical tasks such as rebooting servers, checking cables, installing hardware, or troubleshooting issues, all while being guided by remote IT teams. This service allows organizations to maintain and manage their IT infrastructure without needing their own staff physically present at the location, which is especially useful for businesses with equipment in multiple or distant data centers. Remote Smart Hands help reduce downtime and ensure quick responses to technical issues.

What is the difference between Remote Smart Hands vs Data Center Technician?

AspectRemote Smart HandsData Center Technician
CredentialsTechnical certifications, such as CompTIA A+ or Cisco CCNASimilar certifications, often including network and hardware certifications
Work EnvironmentRemote support, on-site visits for urgent tasksPrimarily on-site in data centers
Employer & Industry UsageIT service providers, telecom companiesData center operators, hosting providers
Common Search & ComparisonYesYes

Remote Smart Hands and Data Center Technicians both require technical skills and certifications. While Remote Smart Hands focus on remote support and on-site assistance for urgent tasks, Data Center Technicians primarily work on-site maintaining and troubleshooting data center hardware. Both roles are essential in the IT and data center industry, often overlapping in skills and certifications, but differ mainly in work environment and scope of support.

What are popular job titles related to Remote Smart Hands jobs in New York, NY? For Remote Smart Hands jobs in New York, NY, the most frequently searched job titles are:
What job categories do people searching Remote Smart Hands jobs in New York, NY look for? The top searched job categories for Remote Smart Hands jobs in New York, NY are:
What cities near New York, NY are hiring for Remote Smart Hands jobs? Cities near New York, NY with the most Remote Smart Hands job openings:
Remote Smart Hands jobs near you
Infographic showing various Remote Smart Hands job openings in New York, NY as of May 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% Remote job distribution.
Lead Technician - Smart Home Automation & Programming

Lead Technician - Smart Home Automation & Programming

Daisy Co.

Ho Ho Kus, NJ • On-site, Remote

$85K - $90K/yr

Full-time

Posted 3 days ago

Job description

About Daisy
At Daisy, we're pioneering the future of smart spaces-making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we're growing fast and are seeking a Lead Technician - Smart Home Automation & Programming for our Ho-Ho-Kus, New Jersey, branch who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components. We now seek a high-caliber Lead Technician to own the programming, technical delivery, and client-facing execution of our smart home systems.
Why You'll Love This Role
As the Lead Technician - Smart Home Automation & Programming, you will be the technical "go-to" for our automation deployments. You will take ownership of programming, commissioning, system integration, troubleshooting, and final client-handover of projects (residential and/or commercial) using platforms like Control4 and Lutron (RadioRA2/RA2 Select or equivalent). In addition, you'll mentor junior technicians, help refine processes, and ensure our installations meet our quality and scalability standards. This role offers both field work and remote configuration & service work. It's an opportunity to lead, program, solve, and ensure our clients' systems are robust, reliable, and future-proof.
What You'll Be Doing
  • Develop, program, configure, test, and commission Control4 automation systems (lighting, AV, shades, integration with third-party devices)
  • Hold & maintain a valid Lutron RadioRA2/RA2 Select (or RadioRA) certification and execute programming/configuration of Lutron lighting/shade control systems
  • Interface with clients, designers, contractors, and other stakeholders to scope system functionality, network/AV/automation requirements, and deliverables
  • Troubleshoot and resolve complex issues in automation, AV, shading, lighting control, and networking environments
  • Create system documentation, configuration backups, job-site checklists, and handover materials
  • Mentor and guide junior technicians/field installers; provide technical leadership on-site and remotely
  • Participate in site setup, rack buildouts, cable/low-voltage terminations (as needed), and final system acceptance with clients
  • Maintain remote access, monitoring, and service protocols for deployed systems; proactively support client systems for reliability and serviceability
  • Stay up to date on smart home industry trends, new integrations, and automation best practices
  • Adhere to company policies for safety, professionalism, and client satisfaction

Required Qualifications
  • Minimum 3 years of hands-on programming experience with Control4 systems (automation, lighting/shade/AV integration)
  • Valid Lutron Radiora3 certification
  • Understanding of networking (IP networks, switches, routing, VLANs, remote access, VPN) as it pertains to smart-home/automation systems
  • Strong AV/lighting/shading/integration experience (residential or commercial)
  • Excellent troubleshooting skills-hardware, software, networking, automation logic
  • Strong client-facing communication skills: able to explain technical details and deliver client training
  • Self-motivated, organized, and comfortable working both independently and as part of a team
  • Valid driver's license and willingness to travel to job sites (if local work is needed)
  • Ability to work flexible hours (some evenings/onsite commissioning may be required)
  • Lutron motorized shading certification(s)

Preferred Qualifications
  • More than 3 years of experience (4-6 years) in automation/AV integration
  • Additional certifications (e.g., Control4 Certified Programmer, CEDIA, Crestron, etc)
  • Experience in the high-end residential market or commercial integration projects
  • Experience managing or coordinating small teams or supervising field technicians
  • Experience with monitoring/remote service platforms for smart-home systems
  • Familiarity with motorized shade/lighting control systems and third-party integrations (e.g., KNX, Savant, etc.)
  • Lutron Homeworks programming

Company Purpose/Mission
  • Our Mission - To enhance the human experience through smart spaces.
  • Our Vision - To be the most beloved brand in technology services

Company Values
  • Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
  • Accountability - We are responsible, transparent, and committed to delivering on our promises.
  • Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
  • Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
  • You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Additional Information:
We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites, and/or when wearing our apparel.
Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.
This is a remote position.
Compensation: $85,000.00 - $90,000.00 per hour
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we're looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we're always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

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