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A map of the United States highlighting the number of Remote Smart Hands job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Smart Hands job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Onsite Support Coordinator

Astreya

Columbus, OH • On-site

$29 - $31/hr

Other

Posted 8 days ago


Astreya rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

39th of 226 rated it services


Job description

Onsite Support Coordinator — Temporary (2-3 months) | $29-31/hr

We're hiring an Onsite Support Coordinator for a short-term assignment supporting a major tech client's data center/PoP sites. You'll be the on-the-ground point of contact, managing site access, escorting vendors and visitors through security and entry procedures, and providing hands-on "Smart Hands" support (basic cabling, labeling, and physical checks) as directed by remote engineering teams.

What you'll do:

  • Coordinate site access for vendors, technicians, and visitors
  • Escort and assist visitors through entry/security procedures
  • Perform basic hands-on tasks (cabling, labeling, diagnostics) under remote guidance
  • Manage tickets/requests by priority, keeping remote teams updated
  • Escalate access issues, security concerns, or incidents as needed

What we're looking for:

  • Strong communication and coordination skills
  • Comfortable working independently with minimal supervision
  • Flexible availability to cover varying shifts across two locations
  • No specific certification or technical background required

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