Field Service Specialist
Medford, OR · On-site
Smart Hands / Network Field Engineers - Cisco WLC Deployment Project 🚨 We are looking for experienced Smart Hands / Network Field Engineers to support a large-scale Cisco Wireless LAN Controller ...
Medford, OR · On-site
Smart Hands / Network Field Engineers - Cisco WLC Deployment Project 🚨 We are looking for experienced Smart Hands / Network Field Engineers to support a large-scale Cisco Wireless LAN Controller ...
Medford, OR · On-site
Smart Hands / Network Field Engineers - Cisco WLC Deployment Project 🚨 We are looking for experienced Smart Hands / Network Field Engineers to support a large-scale Cisco Wireless LAN Controller ...
Cambridge, MA · On-site
$20 - $22/hr
Smart Hands Support- offer additional Smart hands support to guide or chaperone remote Ricoh technicians during maintenance or troubleshooting activities * Smart Hands Support- Smart hands support ...
Quick apply
Cambridge, MA · On-site
$20 - $22/hr
Smart Hands Support- offer additional Smart hands support to guide or chaperone remote Ricoh technicians during maintenance or troubleshooting activities * Smart Hands Support- Smart hands support ...
Indianapolis, IN · On-site
The Smart Hands Network and Telecom Technician offers on-site support for network and telecommunications infrastructure, executing installation, maintenance, troubleshooting, and configuration duties ...
Quick apply
Indianapolis, IN · On-site
The Smart Hands Network and Telecom Technician offers on-site support for network and telecommunications infrastructure, executing installation, maintenance, troubleshooting, and configuration duties ...
Salt Lake City, UT · On-site
$42K - $55K/yr
Excellent trouble-shooting skills Must Have experience in Providing smart hands support for Network and Datacenter Equipment Years of Experience • Min 5+ years' experience in a similar position ...
Quick apply
Salt Lake City, UT · On-site
$42K - $55K/yr
Excellent trouble-shooting skills Must Have experience in Providing smart hands support for Network and Datacenter Equipment Years of Experience • Min 5+ years' experience in a similar position ...
Albuquerque, NM · On-site
The role involves troubleshooting, configuration, deployments, repairs, patching, asset updates, vendor coordination, and smart hands support under client and Global IT direction. Key ...
Albuquerque, NM · On-site
The role involves troubleshooting, configuration, deployments, repairs, patching, asset updates, vendor coordination, and smart hands support under client and Global IT direction. Key ...
Albany, NY · On-site
The role involves troubleshooting, configuration, deployments, repairs, patching, asset updates, vendor coordination, and smart hands support under client and Global IT direction. Key ...
Albany, NY · On-site
The role involves troubleshooting, configuration, deployments, repairs, patching, asset updates, vendor coordination, and smart hands support under client and Global IT direction. Key ...
... smart hands, and other duties as assigned Excellent customer service Requirements: 2-3 years of experience with o IT Inventory o Deskside Support o Troubleshoot IT Equipment No Certifications ...
... smart hands, and other duties as assigned Excellent customer service Requirements: 2-3 years of experience with o IT Inventory o Deskside Support o Troubleshoot IT Equipment No Certifications ...
Baltimore, MD · On-site
A Smart Hands Support technician, also referred to as a Data Center Smart Hands technician, provides on-site technical support for IT infrastructure within data centers or colocation facilities.
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Baltimore, MD · On-site
A Smart Hands Support technician, also referred to as a Data Center Smart Hands technician, provides on-site technical support for IT infrastructure within data centers or colocation facilities.
The position exists to manage daily building opening/closing procedures, handle frontline reception duties, and serve as onsite "smart hands" for the IT Director by setting up audio-visual (AV ...
The position exists to manage daily building opening/closing procedures, handle frontline reception duties, and serve as onsite "smart hands" for the IT Director by setting up audio-visual (AV ...
Indianapolis, IN · On-site
$20 - $22/hr
A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking ...
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Indianapolis, IN · On-site
$20 - $22/hr
A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking ...
San Antonio, TX · On-site
$70K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
San Antonio, TX · On-site
$70K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
Liberty, NC · On-site
$70K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
Liberty, NC · On-site
$70K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
Data Center Smart Hands / IMAC (Install, Move, Add, Change) and Break-Fix support services. Infosys is seeking onsite L1 technician support for data center operations, including hardware installation ...
Data Center Smart Hands / IMAC (Install, Move, Add, Change) and Break-Fix support services. Infosys is seeking onsite L1 technician support for data center operations, including hardware installation ...
Madison, NC · On-site
Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management Must have experience in administering windows server operating systems e.g. Windows Server ...
Quick apply
Madison, NC · On-site
Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management Must have experience in administering windows server operating systems e.g. Windows Server ...
Liberty, NC · On-site
$75K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
Liberty, NC · On-site
$75K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed * Install and apply vendor supplied patches according to standards and procedures and in ...
Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed * Install and apply vendor supplied patches according to standards and procedures and in ...
Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed * Install and apply vendor supplied patches according to standards and procedures and in ...
Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed * Install and apply vendor supplied patches according to standards and procedures and in ...
San Antonio, TX · On-site
$70K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
San Antonio, TX · On-site
$70K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
Blue Springs, MS · On-site
$70K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
Blue Springs, MS · On-site
$70K - $80K/yr
Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site ...
Austin, TX · Remote
Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed * Install and apply vendor supplied patches according to standards and procedures and in ...
Austin, TX · Remote
Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed * Install and apply vendor supplied patches according to standards and procedures and in ...
$10.58 - $15.63
17% of jobs
$16.74 is the 25th percentile. Wages below this are outliers.
$15.63 - $20.67
37% of jobs
$25.32 is the 75th percentile. Wages above this are outliers.
$20.67 - $25.72
23% of jobs
$25.72 - $30.77
8% of jobs
$30.77 - $35.82
5% of jobs
$35.82 - $40.87
1% of jobs
$40.87 - $45.91
1% of jobs
$45.91 - $50.96
1% of jobs
$50.96 - $56.01
1% of jobs
$56.01 - $61.06
4% of jobs
$61.06 - $66.11
1% of jobs
$10
$27
$66
To thrive as a Smart Hands technician, you need a solid understanding of basic IT, networking, and hardware troubleshooting, often backed by a high school diploma or technical certification such as CompTIA A+ or Network+. Familiarity with data center equipment, cabling, remote management tools, and ticketing systems is typically expected. Strong communication, attention to detail, and the ability to follow precise instructions are crucial soft skills for this role. These skills ensure efficient on-site support, accurate implementation of remote tasks, and effective coordination with off-site engineers, which are essential for the smooth operation of critical technical environments.
A typical day for a Smart Hands technician involves responding to service tickets, performing routine hardware checks, replacing or installing equipment, and assisting remote engineers with troubleshooting. You may also be responsible for tasks such as racking and stacking servers, running cables, or handling emergencies like hardware failures. Teamwork is important, as you often collaborate with on-site colleagues and communicate with remote IT staff to complete tasks efficiently. This role offers exposure to a fast-paced technical environment and provides valuable hands-on experience that can lead to career advancement in IT support or data center operations.
A Smart Hands job involves providing on-site technical support for IT infrastructure, including troubleshooting, installing, and maintaining network and server equipment. Smart Hands technicians act as remote hands for IT teams, assisting with tasks like cable management, hardware replacements, and system reboots. They are often deployed in data centers to ensure smooth operations and quick issue resolution. Their role is essential in supporting IT environments where remote assistance alone is insufficient.

Other
Posted 18 days ago
🚨 Hiring: Smart Hands / Network Field Engineers – Cisco WLC Deployment Project 🚨
We are looking for experienced Smart Hands / Network Field Engineers to support a large-scale Cisco Wireless LAN Controller (WLC) deployment project.
📍 Medford, Oregon, United States
📅 Project-Based / Contract Opportunity
🕒 Deployment schedule includes weekdays and weekends for larger sites
🔹 Key Responsibilities:
✅ Stage equipment prior to cutover activities
✅ Install and rack 2 Cisco 9800 Wireless LAN Controllers (WLCs) per site
✅ Perform rack & stack, cabling, and physical installations
✅ Complete power and network cross-connects
✅ Verify switch port availability and connectivity
✅ Install and connect SFP modules, fiber patch cords, and Ethernet patch cords
✅ Coordinate with remote engineering teams during cutover windows
✅ Validate installation and connectivity after deployment
🔹 Legacy Equipment Handling (Applicable for 40–50% of Sites)
• Remove existing WLCs
• Label and document equipment
• Pack and prepare hardware for return shipment
🔹 Required Skills & Experience
✔ Smart Hands / Network Field Engineering experience
✔ Cisco infrastructure deployment experience
✔ Rack & Stack installations
✔ Fiber and Ethernet cabling
✔ WLC installation and connectivity verification
✔ Console access and troubleshooting
✔ Remote support coordination
✔ Network implementation and physical layer troubleshooting
🔹 Required Tools
• Standard installation toolkit
• Laptop with PuTTY installed
• Console cable (USB-A to USB-B)
• Minimum 4 LAN cables
• Cross-over cable
• USB Thumb Drive with required Cisco IOS files
• TFTP Server software configured on laptop
• Wi-Fi Dongle / Mobile Broadband for backup connectivity
• Label maker
• Rack screws and mounting accessories
🔹 Deployment Pace
• Small/Medium Sites: Approximately 1 site per day
• Large Sites: Weekend deployment windows
We are particularly interested in engineers with strong network implementation, cabling, smart hands, and data center deployment experience who can independently handle physical installations and connectivity verification.
📩 If interested, please send your updated resume along with your current location, availability, and relevant Cisco deployment