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Smart Hands Jobs (NOW HIRING)

Level 2 Desktop Support Technician / IT Infrastructure Smart Hands - Newton, Iowa Position Summary The Level 2 Desktop Support Technician provides advanced technical support for end users, desktop ...

Field Technician

Paterson, NJ · Remote

$20 - $27.50/hr

The job will consist of completing various cable runs, hardware moves, adds, changes and "smart hands" installations for Granite customers, primarily within a 50-mile service area radius. The ...

Field Technician

Miami, FL · Remote

$19 - $25.75/hr

The job will consist of completing various cable runs, hardware moves, adds, changes and "smart hands" installations for Granite customers, primarily within a 50-mile service area radius. The ...

Field Technician

Atlanta, GA · Remote

$18.75 - $25.75/hr

The job will consist of completing various cable runs, hardware moves, adds, changes and "smart hands" installations for Granite customers, primarily within a 50-mile service area radius. The ...

Field Technician

Manhattan, NY · Remote

$21.75 - $29.75/hr

The job will consist of completing various cable runs, hardware moves, adds, changes and "smart hands" installations for Granite customers, primarily within a 50-mile service area radius. The ...

Field Technician

Addison, TX · Remote

$19 - $26.25/hr

The job will consist of completing various cable runs, hardware moves, adds, changes and "smart hands" installations for Granite customers, primarily within a 50-mile service area radius. The ...

Field Technician

Quincy, MA · Remote

$29 - $35/hr

The job will consist of completing various cable runs, hardware moves, adds, changes and "smart hands" installations for Granite customers, primarily within a 50-mile service area radius. The ...

Desktop Support Technician

Newton, IA · On-site

$18.75 - $23.75/hr

This role serves as the primary onsite "smart hands" resource supporting enterprise infrastructure teams, including network, server, telecom, and security operations. The technician is responsible ...

Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management Must have experience in administering windows server operating systems e.g. Windows Server ...

Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed * Install and apply vendor supplied patches according to standards and procedures and in ...

Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as needed * Install and apply vendor supplied patches according to standards and procedures and in ...

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Smart Hands information

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$10

$27

$66

How much do smart hands jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for smart hands in the United States is $27.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Smart Hands position, and why are they important?

To thrive as a Smart Hands technician, you need a solid understanding of basic IT, networking, and hardware troubleshooting, often backed by a high school diploma or technical certification such as CompTIA A+ or Network+. Familiarity with data center equipment, cabling, remote management tools, and ticketing systems is typically expected. Strong communication, attention to detail, and the ability to follow precise instructions are crucial soft skills for this role. These skills ensure efficient on-site support, accurate implementation of remote tasks, and effective coordination with off-site engineers, which are essential for the smooth operation of critical technical environments.

What job makes $10,000 a month without a degree?

A Smart Hands technician can earn around $10,000 a month by providing on-site technical support for network and data center equipment, often requiring specialized skills, certifications, and the ability to troubleshoot hardware and connectivity issues. These roles typically involve working in data centers or client sites and may require certifications like Cisco or CompTIA. High earnings are usually associated with experience, expertise, and the complexity of the support provided.

What does a typical day look like for someone working in a Smart Hands role?

A typical day for a Smart Hands technician involves responding to service tickets, performing routine hardware checks, replacing or installing equipment, and assisting remote engineers with troubleshooting. You may also be responsible for tasks such as racking and stacking servers, running cables, or handling emergencies like hardware failures. Teamwork is important, as you often collaborate with on-site colleagues and communicate with remote IT staff to complete tasks efficiently. This role offers exposure to a fast-paced technical environment and provides valuable hands-on experience that can lead to career advancement in IT support or data center operations.

What jobs pay $2000 a day?

In the context of Smart Hands roles, high-paying opportunities can reach around $2000 per day for specialized technical support, often involving on-site troubleshooting, network installation, or data center maintenance. These positions typically require advanced skills, certifications, and experience, and may be project-based or contract roles with demanding schedules.

What is smart hands work?

Smart hands work involves providing on-site technical support for network, server, and hardware installations, maintenance, and troubleshooting. It typically requires knowledge of data center environments, cabling, and basic IT skills, often performed by technicians or field engineers. The role may also involve using remote management tools and following safety protocols.

How can I make 2000 a week working from home?

Smart Hands technicians can earn around $1,000 to $2,000 per week by providing on-site technical support, troubleshooting, and network installation services remotely or on a flexible schedule. Building specialized skills, certifications, and a strong reputation can help increase earning potential, especially for freelance or contract work in IT support. Consistent work and a broad client base are key to reaching higher weekly income levels in this field.

What is a Smart Hands job?

A Smart Hands job involves providing on-site technical support for IT infrastructure, including troubleshooting, installing, and maintaining network and server equipment. Smart Hands technicians act as remote hands for IT teams, assisting with tasks like cable management, hardware replacements, and system reboots. They are often deployed in data centers to ensure smooth operations and quick issue resolution. Their role is essential in supporting IT environments where remote assistance alone is insufficient.

More about Smart Hands jobs
What cities are hiring for Smart Hands jobs? Cities with the most Smart Hands job openings:
What are the most commonly searched types of Smart Hands jobs? The most popular types of Smart Hands jobs are:
What states have the most Smart Hands jobs? States with the most job openings for Smart Hands jobs include:
Infographic showing various Smart Hands job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, 3% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,851 per year, or $27.3 per hour.
STAFF AUG Level 2 Support Technician

STAFF AUG Level 2 Support Technician

INNO4

Newton, IA

$25 - $30/hr

Full-time

Posted 25 days ago


Key responsibilities

  • Provide Level 2 technical support for desktops, laptops, mobile devices, printers, scanners, and peripherals.

  • Act as onsite smart hands support for enterprise infrastructure teams including network, server, telecom, and cybersecurity groups.

  • Support manufacturing floor systems including shop floor PCs, barcode scanners, label printers, thin clients, HMIs, and related operational technologies.


Job description


Level 2 Desktop Support Technician / IT Infrastructure Smart Hands - Newton, Iowa
Position Summary
The Level 2 Desktop Support Technician provides advanced technical support for end users, desktop systems, manufacturing floor technology, and site-based IT infrastructure within a manufacturing environment. This role serves as the primary onsite "smart hands" resource supporting enterprise infrastructure teams, including network, server, telecom, and security operations. The technician is responsible for troubleshooting complex technical issues, supporting production uptime, and ensuring reliable IT operations across office and plant environments.
This position requires strong customer service skills, hands-on technical expertise, and the ability to work independently in a fast-paced manufacturing setting with varying priorities and operational demands.
Key Responsibilities
Desktop & End User Support
  • Provide Level 2 technical support for desktops, laptops, mobile devices, printers, scanners, and peripherals.
  • Troubleshoot hardware, software, operating system, and application issues for on-site and remote users.
  • Support Microsoft Windows environments, Microsoft 365 applications, collaboration tools, and enterprise software platforms.
  • Perform workstation imaging, deployment, configuration, upgrades, and replacements.
  • Document incidents, resolutions, asset updates, and support activities within the IT ticketing system.
  • Escalate unresolved issues to appropriate infrastructure or application support teams.
Manufacturing & Operational Technology Support
  • Support manufacturing floor systems including shop floor PCs, barcode scanners, label printers, thin clients, HMIs, and related operational technologies.
  • Coordinate with production teams to minimize downtime and rapidly resolve technology disruptions impacting operations.
  • Assist with troubleshooting network-connected manufacturing equipment and interfaces.
  • Maintain awareness of plant safety procedures and operational requirements while working in production environments.
IT Infrastructure Smart Hands Support
  • Act as onsite smart hands support for enterprise infrastructure teams including network, server, telecom, and cybersecurity groups.
  • Perform basic network troubleshooting, cable patching, switch replacements, port activations, and connectivity validation.
  • Assist with server room activities including equipment installation, rack and stack, hardware replacements, and environmental checks.
  • Support wireless access point installations and troubleshooting.
  • Coordinate vendor onsite activities and escort third-party service providers when required.
  • Assist with backup verification, hardware diagnostics, and infrastructure monitoring activities.
  • Support IT projects, site expansions, equipment refreshes, and technology rollouts.
Asset & Inventory Management
  • Maintain accurate inventory of IT assets, equipment, and spare hardware.
  • Track device lifecycle activities including deployment, recovery, disposal, and warranty support.
  • Ensure proper labeling, organization, and documentation of IT equipment.

Required Qualifications
  • Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
  • 3+ years of experience in desktop support, technical support, or IT operations.
  • Experience supporting manufacturing or industrial environments preferred.
  • Strong knowledge of:
    • Windows operating systems
    • Microsoft 365
    • Active Directory
    • PC hardware and peripherals
    • Basic networking concepts (TCP/IP, DNS, DHCP, switching, wireless)
  • Experience with ticketing systems and IT service management processes.
  • Ability to troubleshoot technical issues independently with minimal supervision.
  • Strong communication and customer service skills.
  • Ability to prioritize multiple tasks in a fast-paced operational environment.
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
ServicePoint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
ServicePoint is committed to providing accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please communicate the specific accommodations needed as soon as possible so they can be provided for you.