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Data Center Technician 2 Jobs (NOW HIRING)

DataBank

Data Center Technician 2

Ashburn, VA · On-site

The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains ...

New

DataBank

Data Center Technician 2

Overland Park, KS · On-site

The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains ...

New

DataBank

Data Center Technician 2

Atlanta, GA · On-site

The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains ...

DataBank

Data Center Technician 2

Plano, TX · On-site

The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains ...

DataBank

Data Center Technician 2

Atlanta, GA · On-site

The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains ...

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Data Center Technician 2 information

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$43

How much do data center technician 2 jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for data center technician 2 in the United States is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

How many data center technicians work in a data center?

The number of data center technicians in a data center varies depending on its size and complexity, typically ranging from a few to several dozen. Larger facilities often employ multiple technicians to cover 24/7 operations, perform maintenance, and manage equipment such as servers, networking hardware, and cooling systems. Staffing levels are also influenced by the scope of responsibilities and required certifications.

What are some of the typical challenges a data center technician 2 faces in their daily work, and how can these be managed effectively?

Data Center Technician 2s often encounter challenges such as managing unexpected hardware failures, maintaining uptime during scheduled maintenance, and troubleshooting complex networking issues. Effective time management, strong communication with team members, and thorough documentation are key strategies for addressing these challenges. Additionally, staying organized and following established protocols can help minimize downtime and ensure smooth operations within the data center environment.

What does a data center technician 2 do?

A Data Center Technician 2 is responsible for installing, maintaining, and troubleshooting hardware and network equipment in data centers. They often perform routine inspections, handle cable management, and ensure systems operate efficiently, typically working with tools like diagnostic software and following safety protocols. This role may require certifications such as CompTIA Server+ or Cisco CCNA and involves working in a fast-paced, technical environment.

What is a data center technician?

Data Center Technicians are IT professionals responsible for installing, maintaining, and troubleshooting the hardware and network systems within a data center. They ensure that servers, storage devices, and networking equipment are operating efficiently and securely. Their duties often include hardware replacements, cabling, monitoring system performance, and responding to technical incidents. Data Center Technicians play a crucial role in maintaining uptime and supporting the overall infrastructure that powers digital services.

What are the key skills and qualifications needed to thrive as a data center technician 2?

To thrive as a Data Center Technician 2, you need a solid understanding of hardware installation, troubleshooting, server maintenance, and often an associate degree or relevant certifications (such as CompTIA A+ or Server+). Familiarity with data center infrastructure management (DCIM) tools, ticketing systems, and network monitoring platforms is typically required. Strong problem-solving abilities, attention to detail, and effective communication help technicians excel in fast-paced and team-driven environments. These skills ensure efficient operations, minimize downtime, and maintain the reliability of critical IT infrastructure.

What is the difference between Data Center Technician 2 vs Data Center Technician 1?

AspectData Center Technician 2Data Center Technician 1
CertificationsCompTIA Server+, Cisco CCNA, relevant vendor certificationsEntry-level certifications, basic technical knowledge
Work EnvironmentMid-level responsibilities, troubleshooting, hardware maintenanceBasic tasks, equipment setup, monitoring
ResponsibilitiesAdvanced troubleshooting, system upgrades, documentationRoutine checks, equipment installation

The Data Center Technician 2 typically has more experience, certifications, and handles complex tasks compared to Data Center Technician 1. They are responsible for troubleshooting, system upgrades, and more advanced maintenance, whereas Data Center Technician 1 focuses on basic setup and monitoring.

Are data center technicians in demand?

Data center technicians are in high demand due to the growth of cloud computing, data storage needs, and infrastructure expansion. Employers seek skilled technicians with knowledge of networking, hardware, and troubleshooting, often requiring certifications like CompTIA Server+ or Cisco CCNA. The role offers steady employment opportunities in the expanding technology infrastructure sector.
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Data Center Technician 2 jobs near you
Infographic showing various Data Center Technician 2 job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $54,031 per year, or $26 per hour.

Data Center Technician 2

DataBank

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensues facility cleanliness. As a member of the Operations Team, the Data Center Technician II is expected to handle trouble tickets and remote hands requests from inception through resolution. Data Center Technician II are tasked with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues accordingly and drive both internal and customer compliance to the company's security standards
Responsibilities
  • Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner.
  • Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
  • Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as necessary in a fast-paced data center environment.
  • Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
  • Accurately capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted timely.
  • Maintaining facility cleanliness and "Tour Readiness" at all times.
  • Candidate will be added to the Market's on-call rotation, based on Market needs.
  • Assist as needed with readings of equipment draw/customer audits.
  • Adhere to DataBank Cabling Standards.
  • Maintain accurate inventory of work tools, test equipment, and devices
  • Knowledge of all PR/CSP/CP processes to process vendor payment in a timely manner
  • Assist other departments to facilitate Customer and/or auditor tours
  • Assisting Internal Teams to ensure site meets all compliance requirements.
  • Support of all Vendor Maintenance Activities within Data Center
  • ?Other duties as assigned

Qualifications
  • High school diploma required.
  • Previous NOC/SOC/IOC experience and/or data center experience preferred.
  • College degree in related discipline preferred.
  • 2-4 years of experience or demonstrated ability to meet these responsibilities/qualifications
  • Responsibility and dependability are a must.
  • Candidates must have reliable transportation.
  • Trustworthy and ability to work honestly with little or no supervision, if necessary.
  • Strong written and verbal communication skills.
  • Ability to learn quickly and apply new knowledge and skills immediately.
  • Ability to assess situations and escalate properly, following internal procedures.
  • Knowledge of Windows operating systems both pc and server side.
  • Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus.
  • Must be able to lift a minimum of 50 lbs.
  • Familiarity with DS1, DS3, Ethernet and fiber circuits are a plus.
  • Must have ability to install and neatly manage copper, coaxial, Cat5/6, fiber and other network cable/connector types.
  • Basic knowledge of switches, firewalls and managed storage are a plus.

Benefits
  • Health, Dental, Vision packages
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • 401k with company match
  • Paid Time Off and Holidays

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