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Short Sale Processor Jobs (NOW HIRING)

Collabera

Customer Relationship Manager

Addison, TX

... process is necessary to manage a large portfolio of customers throughout the default servicing ... In many cases, (e.g., short sale/DIL/foreclosure) the CRM will be needed to initiate and possibly ...

Kinecta Federal Credit Union

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Loan Servicing Default Specialist Associate

El Segundo, CA · On-site

$22 - $28/hr

Review, analyze and provide documentation with recommendations to supervisor for interest only, 2nd TD, short sale, and modifications processing * Other Projects as assigned to support the ...

M&T Bank

Loss Mitigation Underwriter II

Getzville, NY · On-site

$22.61 - $37.67/hr

Communicate with customers, real estate agents and attorneys to negotiate short sale settlement ... Proficiency with word processing and spreadsheet software. Knowledge and understanding of land ...

M&T Bank

Loss Mitigation Underwriter II

Getzville, NY · On-site

$22.61 - $37.67/hr

Communicate with customers, real estate agents and attorneys to negotiate short sale settlement ... Proficiency with word processing and spreadsheet software. Knowledge and understanding of land ...

M&T Bank

Loss Mitigation Underwriter II

Getzville, NY · On-site

$22.61 - $37.67/hr

Communicate with customers, real estate agents and attorneys to negotiate short sale settlement ... Proficiency with word processing and spreadsheet software. Knowledge and understanding of land ...

M&T Bank

CAM Claims Processor III

Getzville, NY · On-site

$22.61 - $37.67/hr

Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims. * Process/file claims according to investor/insurer/statutory ...

M&T Bank

CAM Claims Processor III

Getzville, NY · On-site

$22.61 - $37.67/hr

Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims. * Process/file claims according to investor/insurer/statutory ...

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Short Sale Processor information

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How much do short sale processor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for short sale processor in the United States is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.24 per hour, depending on experience, location, and employer.

What is a short sale processor?

A Short Sale Processor is a professional who manages and facilitates real estate transactions where a homeowner sells their property for less than the amount owed on their mortgage, with the lender’s approval. They coordinate between sellers, buyers, real estate agents, and lenders to ensure all required documentation is gathered and the transaction is completed smoothly. Their responsibilities include submitting short sale packages to lenders, negotiating terms, and tracking the process to closing. Short Sale Processors help homeowners avoid foreclosure by finding alternative solutions and guiding them through the short sale process.

What are the key skills and qualifications needed to thrive as a short sale processor, and why are they important?

To thrive as a Short Sale Processor, you need a solid understanding of mortgage lending, real estate transactions, and loss mitigation, often supported by experience in banking or real estate. Familiarity with loan servicing software, document management systems, and proficiency in Microsoft Office are typically required. Strong organizational skills, attention to detail, and effective communication with borrowers, lenders, and realtors help set exceptional processors apart. These skills ensure accurate, timely processing of complex short sale files, facilitating successful negotiations and minimizing financial risk for all parties involved.

What are some common challenges a short sale processor faces during the approval process, and how can they be effectively managed?

A Short Sale Processor often encounters challenges such as coordinating with multiple parties (lenders, buyers, sellers, and real estate agents), managing tight deadlines, and navigating complex documentation requirements. Delays in communication and changes in lender requirements can add to the complexity. To effectively manage these challenges, it is important to stay organized, maintain clear and timely communication with all stakeholders, and keep abreast of the latest lender guidelines and documentation standards. Building strong relationships with lenders and leveraging negotiation skills can also help expedite the approval process.

What is the difference between Short Sale Processor vs Loan Processor?

AspectShort Sale ProcessorLoan Processor
CredentialsTypically requires real estate or mortgage licensing, familiarity with short salesRequires mortgage or banking certifications, loan processing experience
Work EnvironmentReal estate offices, mortgage companies, banksBanks, mortgage lenders, financial institutions
Industry UsagePrimarily in real estate and mortgage sectors dealing with distressed salesInvolved in processing various types of loans, including mortgages
Search & Comparison IntentPeople comparing roles in distressed property sales or mortgage processingPeople looking into mortgage loan processing careers or roles

The main difference is that a Short Sale Processor specializes in managing short sale transactions, often requiring real estate or mortgage licensing, while a Loan Processor handles the overall loan application process, requiring mortgage-specific certifications. Both roles work within the mortgage industry but focus on different aspects of the loan and property sale process.

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Short Sale Processor jobs near you
Infographic showing various Short Sale Processor job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Temporary. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $42,931 per year, or $20.6 per hour.

Customer Relationship Manager

Collabera

Addison, TX

Contractor

Re-posted 10 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description

Position Details: 

Industry: Banking

Location: 16001 N Dallas Pkwy, Addison, TX - 75001

Job Title: Customer Relationship Manager

Duration: 12 months

Shift Timings: 9-6 local time, must be flexible to work within this shift


Job Description: 

General knowledge about the entire loss mitigation process is necessary to manage a large portfolio of customers throughout the default servicing lifecycle. 

The Customer Relationship Manager (CRM) position requires expertise in loan modification. 

The CRM serves as a single point of contact and trusted advisor for these borrowers. 

Sensitivity to the nature of a distressed customer situation and professional demeanor are important attributes to possess in communicating with customers, as well as setting expectations, about loan status and possible difficult decisions up to the final resolution. 

The CRM will oversee broad set of activities that include managing a portfolio of loans in default, loan modifications, document validation, NPV modeling, second mortgage modifications, short sale/ DIL, and answer technical foreclosure questions. In many cases, (e.g., short sale/DIL/foreclosure) the CRM will be needed to initiate and possibly facilitate connections and dialogue between the borrower and the appropriate expert who can address specific questions and situations. 

The CRM will need to document notes in the customer-facing system and monitor accounts for trial payments, including lengthy repayment plans and special forbearances. 

The CRMs responsibilities may also include assisting with non-customer facing activities, such as pre-validation document checking, impounding, escrow, and investor approvals. 

Ability to clearly communicate the customer's current status and the steps that are required in order for us to make a Fair, Fast and Final decision. 

Demonstrated ability to meet/exceed established performance metrics, such as: resolutions, quality and other various performance metrics such as answer rate and SLA adherence.


Additional Information

To know more on this position or to schedule an interview, please contact;

Vishal Patel

973-413-6570

vishal.npatel[@]collabera.com

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About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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