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Shopify Order Processing Jobs (NOW HIRING)

Hadley Designs

Shopify DTC Operations Manager

Process refunds, reships, cancellations, and order updates * Triage and resolve support tickets ... Monitor order flow across Shopify, Base, and Amazon MCF * Resolve failed orders, inventory issues ...

Insperity

$30 - $40/hr

Proven experience with e-commerce accounting, including Shopify order reconciliation and multi-channel financial tracking. * Solid knowledge of payroll processing, sales tax compliance, and financial ...

Suit Store Group LLC

E-Commerce Associate

Paramus, NJ · On-site

$18 - $20/hr

Utilize Shopify to process and fulfill online orders accurately. * Ensure orders are packaged securely and in a presentable manner for shipment. * Coordinate with the warehouse team to manage ...

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All JobsShopify Order Processing Jobs

Shopify Order Processing information

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$28.5K

$69.9K

$144.5K

How much do shopify order processing jobs pay per year?

As of Jun 14, 2026, the average yearly pay for shopify order processing in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Shopify Order Processing vs Shopify Customer Service Representative?

AspectShopify Order ProcessingShopify Customer Service Representative
Primary ResponsibilitiesFulfilling orders, managing inventory, processing paymentsAssisting customers, handling inquiries, resolving issues
Required SkillsOrder management, attention to detail, basic e-commerce knowledgeCommunication skills, problem-solving, customer service experience
Work EnvironmentWarehouse, online platforms, e-commerce settingsCall centers, online chat, email support
Common CertificationsNone typically required, e-commerce familiarity beneficialCustomer service certifications advantageous

Shopify Order Processing focuses on managing and fulfilling online orders, while Shopify Customer Service Representatives handle customer inquiries and support. Both roles are essential in e-commerce, but they differ in daily tasks and skill sets required.

What are some common challenges faced in a Shopify Order Processing role, and how can they be managed effectively?

A common challenge in Shopify Order Processing is managing high order volumes during peak sales periods, which can lead to delays or errors if not handled efficiently. Staying organized by using automation tools, maintaining accurate inventory records, and communicating clearly with customers and the fulfillment team can help minimize mistakes. Additionally, troubleshooting payment or shipping issues and coordinating returns require strong problem-solving skills and attention to detail. Proactively addressing these challenges ensures a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Shopify Order Processing Specialist, and why are they important?

To excel in Shopify Order Processing, you need strong attention to detail, basic e-commerce knowledge, and experience with order management, often supported by familiarity with Shopify’s platform. Proficiency in Shopify’s admin dashboard, third-party fulfillment apps, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving, and time management skills help professionals handle customer inquiries and resolve order issues efficiently. These abilities ensure accurate and timely order fulfillment, leading to customer satisfaction and smooth business operations.

What is Shopify order processing?

Shopify order processing refers to the steps taken to fulfill customer orders placed through a Shopify store. This process typically includes reviewing incoming orders, verifying payment, preparing items for shipment, updating inventory, and providing tracking information to customers. Efficient order processing ensures timely delivery and enhances customer satisfaction. Store owners can manage and automate order processing using Shopify’s built-in tools and apps, which help streamline fulfillment and reduce errors.
More about Shopify Order Processing jobs
What cities are hiring for Shopify Order Processing jobs? Cities with the most Shopify Order Processing job openings:
What states have the most Shopify Order Processing jobs? States with the most job openings for Shopify Order Processing jobs include:
What job categories do people searching Shopify Order Processing jobs look for? The top searched job categories for Shopify Order Processing jobs are:
Shopify Order Processing jobs near you
Infographic showing various Shopify Order Processing job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 90% Part Time, 2% Temporary, 4% Contract, and 2% Nights. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $69,896 per year, or $33.6 per hour.

E-commerce Order Management Coordinator

Fanatics Collectibles

Sunnyvale, TX

Other

Posted 4 days ago

Job description

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Job Title: E-commerce Order Management Coordinator

Job Summary: We are seeking a highly organized and proactive E-commerce Order Management Coordinator to join our team. The coordinator will be responsible for overseeing the end-to-end order process, ensuring efficient order fulfillment, resolving order-related issues, monitoring stock levels and replenishing evergreen items. This position requires excellent communication skills, attention to detail, determination and sustained effort in fulfilling responsibilities and meeting deadlines and the ability to collaborate across teams.

Key Responsibilities:

  • Order Coordination & Fulfillment:
    • Oversee and manage the daily flow of orders from multiple e-commerce channels.
    • Ensure orders are transmitted through eComm and warehouse systems accurately and within SLA, coordinating between the warehouse, logistics, and eCommerce teams.
    • Track orders throughout the fulfillment process, ensuring that orders are shipped on time and tracking information is returned to the Shopify platform
    • Address and resolve any order issues, collaborating with relevant teams to ensure accurate fulfillment and delivery to customer.
  • Customer Support & Communication:
    • Serve as point of contact for the customer service team regarding order status, shipping details, product availability, and any issues with orders.
    • Proactively communicate with the customers service team regarding delays, product availability, or potential shipping issues, providing clear, accurate and timely updates.
    • Track and Coordinate order cancellation needs.
    • Respond to and complete order cancellation requests from various eCommerce Partners
  • Inventory & Supply Chain Collaboration:
    • Work closely with the inventory team to monitor stock levels.
    • Flag any inventory discrepancies and work with the team to take corrective action.
    • Coordinate with the purchasing and warehouse teams to forecast and manage evergreen product availability.
  • System Oversight:
    • Utilize and maintain the general fulfillment layer (GFL) to ensure all orders are accurately flowing through the fulfillment process, tracked and updated.
    • Utilize the order management system (OMS) and warehouse management system (WMS) for order inquiries and troubleshooting.
    • Utilize the Shopify platform for researching order issues and validating accurate flow of order data.
  • Data Analysis & Reporting:
    • Generate ad hoc reports on order volume, fulfillment rates and other key performance metrics.
    • Analyze order trends, identify bottlenecks in the order process, and suggest improvements to increase efficiency and customer satisfaction.

Qualifications:

  • Bachelor's degree in Business, Operations, Supply Chain, Logistics, or a related field (preferred).
  • 2+ years of experience in e-commerce operations, e-commerce order management or logisitics
  • Strong proficiency in order management systems (OMS) and e-commerce platforms (Shopify, Magento, etc.).
  • Excellent organizational and multitasking skills with a strong attention to detail.
  • Effective communication and problem-solving abilities, both written and verbal.
  • Ability to work in a fast-paced environment, meeting deadlines and managing priorities.
  • Experience with ticketing tools (Jira, Linear, etc.) is a plus.
  • Understanding of inventory management and supply chain processes is advantageous.
  • Analytical mindset with the ability to generate insights from order data and optimize workflows.

Preferred Skills:

  • Knowledge of order fulfillment and shipping methods, including experience working with third-party logistics (3PL) providers.
  • Ability to analyze data and generate actionable insights to improve operational efficiency.
  • Experience working in a high-volume e-commerce environment or retail industry.

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

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