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Customer Service Order Processing Jobs (NOW HIRING)

LHH US

Customer Order Processing Specialist

Matthews, NC · On-site

$24 - $25/hr

Provide world-class customer service to customers, distributors, and internal teams * Receive and process unit and parts orders based on quoted information * Accurately enter and validate orders ...

The Private Company

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Customer Service Representative (order processing)

Houston, TX · On-site

$16 - $20/hr

Experience supporting customers within an industrial, manufacturing, distribution, or service environment * Familiarity with order processing, inventory, logistics, or operations support functions

New

CEMEX

CUSTOMER SERVICE - ORDER DESK

Las Vegas, NV · On-site

$16.25 - $20.75/hr

With over a century of expertise, we are committed to delivering products and services that meet ... Processing customer orders. * Providing order confirmations to customers. * Helping Customers with ...

Wine Company

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Order Processing Coordinator

American Canyon, CA · On-site

$26 - $30/hr

The Order Processing Coordinator is responsible for accurately and efficiently processing customer orders, ensuring timely fulfillment and excellent service. This role involves coordinating with ...

New

MISA Imports

Order Processing Associate

Commerce, CA · On-site

$16.50 - $21.50/hr

Process high-volume customer orders accurately and efficiently * Maintain accuracy of pricing ... Collaborate cross-functionally to provide exceptional customer service support * Assist with ...

Laltitude

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Ecommerce Order Processing and Customer Service Coordinator

Corona, CA · On-site

$22 - $24/hr

Ecommerce Order Processing and Customer Service Coordinator Location: Corona, CA Department: Operations Salary Range: * Order Processing Specialist: $22.00 - $24.00 per hour * Medical, dental, vision ...

gesmv

Order Processing Clerk

Dayton, OH

Order supplies for retail store operations * Performs any other duties as assigned by Manager ... Customer Service Oriented with a pleasant disposition * Must be available to work a flexible ...

ZEISS

Order Processing Specialist

White Plains, NY · On-site

$55K - $65K/yr

We are seeking a detail-oriented and customer-focused Order Management / Customer Operations Specialist to support end-to-end order processing and customer service operations. This role is critical ...

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How much do customer service order processing jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer service order processing in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Customer Service Order Processing, and why are they important?

To thrive in Customer Service Order Processing, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and Microsoft Office Suite is typically required for managing orders efficiently. Excellent communication, problem-solving abilities, and patience enable professionals to handle customer inquiries and resolve issues effectively. These skills ensure accurate order fulfillment, positive customer experiences, and smooth business operations.

What are some common challenges faced in a Customer Service Order Processing role, and how can they be managed effectively?

In a Customer Service Order Processing role, common challenges include handling high volumes of orders during peak periods, resolving order discrepancies, and coordinating effectively with other departments like shipping and inventory. Managing these challenges requires strong organizational skills, attention to detail, and proactive communication with both customers and internal teams. Utilizing order management software and staying adaptable to changing priorities can help streamline workflows and ensure customer satisfaction.

What is customer service order processing?

Customer service order processing refers to the handling of customer orders from the point of sale through to delivery. This role typically involves receiving orders, entering them into a system, verifying details, coordinating with other departments such as shipping and inventory, and addressing any customer inquiries or issues related to their orders. Ensuring accuracy and promptness throughout the process is critical for customer satisfaction. Professionals in this role also communicate updates to customers and resolve problems if they arise during the order fulfillment process.

What is the difference between Customer Service Order Processing vs Customer Service Representative?

AspectCustomer Service Order ProcessingCustomer Service Representative
Primary RoleHandling order entry, processing, and trackingAssisting customers with inquiries, complaints, and support
Skills NeededOrder management, data entry, attention to detailCommunication, problem-solving, customer interaction
Work EnvironmentOffice, call centers, online platformsOffice, retail, call centers
Common CertificationsNone required, but familiarity with order systems helpfulCustomer service certifications optional

Customer Service Order Processing focuses on managing and processing customer orders, while Customer Service Representatives handle a broader range of customer interactions and support. Both roles require strong communication skills, but order processing emphasizes accuracy and technical knowledge of order systems, whereas customer service reps focus on problem-solving and customer satisfaction.

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Customer Service Order Processing jobs near you

Customer Order Processing Specialist

LHH US

Matthews, NC • On-site

$24 - $25/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

LHH Recruitment Solutions is seeking a Customer Order Processing Associate (Contract-to-Hire) to join a growing manufacturing team in Matthews, NC. This is a fully onsite position supporting high-volume order entry, customer support, and import/export coordination.
This role plays a key part in ensuring accurate and timely order processing while delivering a high level of customer service. The ideal candidate will be comfortable working across multiple systems, handling a high volume of communication, and coordinating with internal and external partners.
Key Responsibilities
  • Provide world-class customer service to customers, distributors, and internal teams
  • Receive and process unit and parts orders based on quoted information
  • Accurately enter and validate orders within internal systems
  • Coordinate shipment specifications with freight carriers and forwarders
  • Manage routing of domestic and international shipments (ground, air, import/export)
  • Initiate pickups and deliveries with authorized agents and logistics partners
  • Prepare and process shipping documentation, including commercial and customs/regulatory documents
  • Troubleshoot and resolve shipment issues or discrepancies
  • Communicate order status, shipment updates, and issues via high-volume phone and email activity
  • Partner with Sales, Manufacturing, and external teams to ensure timely delivery
  • Maintain compliance with internal policies, customer requirements, and government regulations
  • Support additional administrative and operational tasks as needed
Qualifications
  • Experience in customer service, order processing, or logistics coordination
  • Exposure to import/export processes, freight forwarding, or shipping documentation preferred
  • Strong data entry skills with high attention to detail
  • Comfortable working in multiple systems (ERP/CRM experience preferred)
  • Ability to manage high-volume calls and emails in a fast-paced environment
  • Strong communication and problem-solving skills
  • Highly organized with the ability to prioritize and multitask effectively
Additional Details
  • Location: Matthews, NC (Onsite)
  • Employment Type: Contract-to-Hire
  • Schedule: Full-time
Pay Details: $24.00 to $25.00 per hour
Search managed by: Samuel Morelock
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.