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Customer Service Order Processing Jobs (NOW HIRING)

Tile Tech Pavers

Be Seen First

Customer Service & Order Processing Specialist (Account Management)

Commerce, CA · On-site

$22 - $28/hr

Role Summary We're hiring a Customer Service & Order Processing Specialist to support a high-volume phone and email environment. You will respond quickly and professionally to customer questions ...

TVS Pro

Order Processing

South Salt Lake, UT · On-site

$19 - $27/hr

The process includes: verifying that the customer purchase order (PO) matches the ClearVista ... service organization. In order to better reflect the video electronic industry of today and the ...

Rough Country

Order Processing

Dyersburg, TN · On-site

$13.50 - $17.50/hr

At a minimum, all orders received/entered before 5 PM Monday - Friday are required to be shipped, to the customer, before the work day is over. The following are required of Order Processing team ...

80/20, LLC

Order Processing Specialist

Columbia City, IN · On-site

$17.75 - $23.75/hr

Provide a full circle World Class Customer Service Experience to our Customers and team * Process customer orders from start to finish and qualify all information is accurate on the order before ...

CRAZY SHIRTS

Order Processing Clerk

Denver, CO

$19.29/hr

Sort, pick, pack and process all customer orders and ensuring orders are shipped as expected. * Responsible for processing all shipments with proper documentation and applicable shipping and mailing ...

People Architects

Order Processing Specialist

Stow, OH

$17.75 - $23.75/hr

The Specialist handles more complex order processing activities, resolves order-related issues, and works closely with Customer Service, Production, Warehousing, Purchasing, and manufacturing ...

People Architects

Order Processing Specialist

Stow, OH · On-site

$17.75 - $23.75/hr

The Specialist handles more complex order processing activities, resolves order-related issues, and works closely with Customer Service, Production, Warehousing, Purchasing, and manufacturing ...

DMA Industries

Order Processing Lead

Duncan, SC · On-site

$15 - $19.25/hr

This role is the critical link between the customer order flow and the physical fulfillment process, requiring strong computer skills and a focus on optimizing labor resource usage and order priority.

MISA Imports Inc

Order Processing Associate

Commerce, CA · On-site

$17.50 - $22.75/hr

Process high-volume customer orders accurately and efficiently * Maintain accuracy of pricing ... Collaborate cross-functionally to provide exceptional customer service support * Assist with ...

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Customer Service Order Processing information

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How much do customer service order processing jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service order processing in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced in a customer service order processing role, and how can they be managed effectively?

In a Customer Service Order Processing role, common challenges include handling high volumes of orders during peak periods, resolving order discrepancies, and coordinating effectively with other departments like shipping and inventory. Managing these challenges requires strong organizational skills, attention to detail, and proactive communication with both customers and internal teams. Utilizing order management software and staying adaptable to changing priorities can help streamline workflows and ensure customer satisfaction.

What is customer service order processing?

Customer service order processing refers to the handling of customer orders from the point of sale through to delivery. This role typically involves receiving orders, entering them into a system, verifying details, coordinating with other departments such as shipping and inventory, and addressing any customer inquiries or issues related to their orders. Ensuring accuracy and promptness throughout the process is critical for customer satisfaction. Professionals in this role also communicate updates to customers and resolve problems if they arise during the order fulfillment process.

What is the difference between Customer Service Order Processing vs Customer Service Representative?

AspectCustomer Service Order ProcessingCustomer Service Representative
Primary RoleHandling order entry, processing, and trackingAssisting customers with inquiries, complaints, and support
Skills NeededOrder management, data entry, attention to detailCommunication, problem-solving, customer interaction
Work EnvironmentOffice, call centers, online platformsOffice, retail, call centers
Common CertificationsNone required, but familiarity with order systems helpfulCustomer service certifications optional

Customer Service Order Processing focuses on managing and processing customer orders, while Customer Service Representatives handle a broader range of customer interactions and support. Both roles require strong communication skills, but order processing emphasizes accuracy and technical knowledge of order systems, whereas customer service reps focus on problem-solving and customer satisfaction.

What are the key skills and qualifications needed to thrive in customer service order processing, and why are they important?

To thrive in Customer Service Order Processing, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and Microsoft Office Suite is typically required for managing orders efficiently. Excellent communication, problem-solving abilities, and patience enable professionals to handle customer inquiries and resolve issues effectively. These skills ensure accurate order fulfillment, positive customer experiences, and smooth business operations.
More about Customer Service Order Processing jobs
What cities are hiring for Customer Service Order Processing jobs? Cities with the most Customer Service Order Processing job openings:
What states have the most Customer Service Order Processing jobs? States with the most job openings for Customer Service Order Processing jobs include:
What job categories do people searching Customer Service Order Processing jobs look for? The top searched job categories for Customer Service Order Processing jobs are:
Customer Service Order Processing jobs near you
Infographic showing various Customer Service Order Processing job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,088 per year, or $18.3 per hour.

Customer Service & Order Processing Specialist (Account Management)

Tile Tech Pavers

Commerce, CA • On-site

$22 - $28/hr

Full-time

Retirement

Posted 6 days ago

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Job description

Schedule: Monday–Friday, 7 AM–5 PM (OT available as needed)
Pay: $22–$28/hr (DOE) + OT + 401(k)

About Tile Tech

Tile Tech is an established, profitable company with 25+ years of experience delivering outdoor and rooftop decking solutions nationwide. We specialize in premium porcelain pavers and integrated pedestal/roof deck systems for commercial and residential projects. Our team is known for strong customer support, practical innovation, and reliable execution from quote to delivery.

Role Summary

We’re hiring a Customer Service & Order Processing Specialist to support a high-volume phone and email environment. You will respond quickly and professionally to customer questions, create and revise quotes from inbound requests (web inquiries, emails, and phone calls), convert quotes to invoices, collect deposit payments, assist with A/R follow-up, and track orders through production, shipping, and delivery—keeping customers informed and internal teams aligned.

This is a detail-driven role that requires urgency, accuracy, and consistent follow-through (no dropped customer threads).

Work Setup / Training

You will sit next to our estimating team for fast hand-offs, training, and quick quote revisions.

Key Responsibilities

  • Handle inbound calls/emails with a friendly, professional tone (high volume)
  • Create quotes from inbound requests; revise quotes accurately and quickly
  • Convert quotes to invoices; collect and confirm deposit payments
  • Use our system daily to track orders, customer status, vendors / POs, and internal notes
  • Follow up on open quotes/invoices and maintain strong documentation (“paper trail”)
  • A/R follow-up support: polite payment reminders, status checks, and escalation when needed
  • Coordinate internally on production and shipping timelines; provide proactive customer updates
  • Resolve issues calmly and professionally (schedule changes, delivery timing, missing info, etc.)

Qualifications

  • 2+ years in customer service, order processing, account coordination, or similar role in a fast-paced environment
  • Strong professional writing (email) and clear phone communication
  • Highly organized, responsive, and consistent follow-through
  • Construction/building products experience strongly preferred (pavers/tile/stone, hardscape, decking, roofing, flooring, building materials distribution, etc.)
  • Sage 50/Peachtree strongly preferred (QuickBooks experience is a good substitute)
  • Bilingual English/Spanish is a plus
  • Comfortable using Excel and email daily

Work Environment

Fully remodeled offices located within our 25,000 sq ft warehouse and distribution center, plus an employee lunch room/break area.

Benefits

  • 401(k)
  • Paid holidays include: Thanksgiving Day and Christmas Day
  • 90-day performance review with opportunity for a pay increase based on results

To Apply: Resume + answer the screening questions (including two short writing prompts).

Company Description

For over 25 years, we’ve been a leading manufacturer and distributor of innovative building materials used in residential and large-scale commercial projects across the U.S. and Canada. Our systems are trusted by architects, engineers, designers, and contractors for their quality, durability, and performance.

We pride ourselves on combining technical expertise with exceptional customer service — helping clients bring their projects to life with efficiency and precision. Our team is growing, and we’re looking for motivated individuals who want to learn, contribute, and grow with us long-term.