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Customer Service Order Processing Jobs in Texas (NOW HIRING)

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Customer Service Representative (order processing)

Houston, TX · On-site

$16 - $20/hr

Experience supporting customers within an industrial, manufacturing, distribution, or service environment * Familiarity with order processing, inventory, logistics, or operations support functions

Brand Junkie

Order Processing Specialist

Cypress, TX · On-site

$15 - $19/hr

About Brand Junkie Who We Are Brand Junkie is a full-service branding and merchandising partner ... Purchase goods from third-party suppliers to fulfill customer orders. * Works through tasks ...

UBEO

Order Processing Specialist

San Antonio, TX · On-site

$17.50 - $23.50/hr

UBEO Business Services, the premier provider of business technology products and services, is ... Current Customers, Vendors Job Related Dimensions * Strong attention to detail * Strong ...

Vip Staffing - zrsch

CUSTOMER SERVICE

Cibolo, TX

$14.75 - $20.25/hr

Customer Service Representative Alternate/Related Job Titles Customer Support Representative • ... Process customer orders received from customers and sales representatives accurately and ...

Vip Staffing - zrsch

CUSTOMER SERVICE

Cibolo, TX

$14.75 - $20.25/hr

Customer Service Representative Alternate/Related Job Titles Customer Support Representative • ... Process customer orders received from customers and sales representatives accurately and ...

Rush Enterprises

Order Process Clerk

New Braunfels, TX

$20 - $21/hr

Experience in order processing, customer service, or a related field preferred. Total Rewards & Compensation: * We offer an exceptional Total Rewards package with outstanding healthcare benefits, a ...

Rush Enterprises

Order Process Clerk

New Braunfels, TX

$20 - $21/hr

Experience in order processing, customer service, or a related field preferred. Total Rewards & Compensation: * We offer an exceptional Total Rewards package with outstanding healthcare benefits, a ...

Rush

Order Process Clerk

New Braunfels, TX · On-site

$20/hr

Experience in order processing, customer service, or a related field preferred. Total Rewards & Compensation: * We offer an exceptional Total Rewards package with outstanding healthcare benefits, a ...

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Customer Service Order Processing information

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$9

$17

$23

How much do customer service order processing jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service order processing in Texas is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Customer Service Order Processing role, and how can they be managed effectively?

In a Customer Service Order Processing role, common challenges include handling high volumes of orders during peak periods, resolving order discrepancies, and coordinating effectively with other departments like shipping and inventory. Managing these challenges requires strong organizational skills, attention to detail, and proactive communication with both customers and internal teams. Utilizing order management software and staying adaptable to changing priorities can help streamline workflows and ensure customer satisfaction.

What is customer service order processing?

Customer service order processing refers to the handling of customer orders from the point of sale through to delivery. This role typically involves receiving orders, entering them into a system, verifying details, coordinating with other departments such as shipping and inventory, and addressing any customer inquiries or issues related to their orders. Ensuring accuracy and promptness throughout the process is critical for customer satisfaction. Professionals in this role also communicate updates to customers and resolve problems if they arise during the order fulfillment process.

What is the difference between Customer Service Order Processing vs Customer Service Representative?

AspectCustomer Service Order ProcessingCustomer Service Representative
Primary RoleHandling order entry, processing, and trackingAssisting customers with inquiries, complaints, and support
Skills NeededOrder management, data entry, attention to detailCommunication, problem-solving, customer interaction
Work EnvironmentOffice, call centers, online platformsOffice, retail, call centers
Common CertificationsNone required, but familiarity with order systems helpfulCustomer service certifications optional

Customer Service Order Processing focuses on managing and processing customer orders, while Customer Service Representatives handle a broader range of customer interactions and support. Both roles require strong communication skills, but order processing emphasizes accuracy and technical knowledge of order systems, whereas customer service reps focus on problem-solving and customer satisfaction.

What are the key skills and qualifications needed to thrive in Customer Service Order Processing, and why are they important?

To thrive in Customer Service Order Processing, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and Microsoft Office Suite is typically required for managing orders efficiently. Excellent communication, problem-solving abilities, and patience enable professionals to handle customer inquiries and resolve issues effectively. These skills ensure accurate order fulfillment, positive customer experiences, and smooth business operations.
What are popular job titles related to Customer Service Order Processing jobs in Texas? For Customer Service Order Processing jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Service Order Processing jobs in Texas look for? The top searched job categories for Customer Service Order Processing jobs in Texas are:
What cities in Texas are hiring for Customer Service Order Processing jobs? Cities in Texas with the most Customer Service Order Processing job openings:
Customer Service Order Processing jobs near you
Customer Service Representative (Order Processing)

Customer Service Representative (Order Processing)

Digital Risk

San Antonio, TX • Hybrid

$14.50 - $19.75/hr

Other

Posted 3 days ago

Job description

Customer Service Representative (Order Processing)

Full-time

Compensation: up to USD 17 - hourly

Company Description

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized digital experience to clients and their end customers.

Mphasis' Service Transformation approach helps'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Job Description

Who are we?

At Mphasis, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes.

Work Location: In-Office/ Hybrid*

*This position will be performed on-site at our office with a hybrid option after 90 days based on attendance, performance, and quality.

Summary:

The role requires a problem-solving personality, excellent written communication skills, resilience to stress, reliability, and attention to detail. The role deals largely with email-based orders but will require occasional telephonic communications. You will provide daily communication with clients to deliver customer services and solutions. You will also be responsible for offline order management, including inbound email for equipment orders, general account maintenance, and billing research.

Duties Include:

  • Processing client requests
  • Managing large quantities of incoming requests (emails/phone calls)
  • Problem-solving, tools utilization while staying within protocol
  • Verify and maintain customer account information
  • Daily communication with both internal and external customers
  • Handling customer escalations

Required Qualifications:

  • Excellent communication skills, both written and verbal
  • Experience in Telecom Customer Service, preferred but not required
  • Problem-solving and goal-oriented personality, reliability, and attention to detail
  • Knowledge of MS Office (esp. MS Excel) and Google Sheet
  • High School graduate, associate or bachelor's degree, preferred but not required
Qualifications

Required Qualifications:

  • Excellent communication skills, both written and verbal
  • Experience in Telecom Customer Service, preferred but not required
  • Problem-solving and goal-oriented personality, reliability, and attention to detail
  • Knowledge of MS Office (esp. MS Excel) and Google Sheet
  • High School graduate, associate or bachelor's degree, preferred but not required

Work Schedule (must be flexible):

07:00 AM - 03:45 PM 07:30 AM - 04:15 PM 08:00 AM - 04:45 PM 08:30 AM - 05:15 PM 10:00 AM - 06:45 PM

Additional Information

This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at Mphasis will know no limits! Eager to know more? Become a part of our team.

Job Location

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