As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Overview We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for ...
Overview We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for ...
Customer Success Manager
Washington, DC · On-site
Overview We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for ...
Customer Success Manager
Washington, DC · On-site
Overview We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for ...
Customer Success Manager
Tysons, VA · On-site
Customer Success Manager Job Locations US-DC-Washington, DC | US-VA-Tysons Job ID 2026-13987 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time Overview We're ...
Customer Success Manager
Tysons, VA · On-site
Customer Success Manager Job Locations US-DC-Washington, DC | US-VA-Tysons Job ID 2026-13987 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time Overview We're ...
We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for federal ...
We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for federal ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Job Locations US-DC-Washington, DC | US-VA-Tysons Job ID 2026-13987 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time Overview We're ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Job Locations US-DC-Washington, DC | US-VA-Tysons Job ID 2026-13987 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time Overview We're ...
Customer Success Manager
Washington, DC · On-site
Overview We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for ...
Customer Success Manager
Washington, DC · On-site
Overview We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US Remote About Us: SimpliGov is the government forms and ...
Quick apply
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US Remote About Us: SimpliGov is the government forms and ...
Customer Success Manager
Bethesda, MD · Hybrid
$56K - $63K/yr
Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...
Customer Success Manager
Bethesda, MD · Hybrid
$56K - $63K/yr
Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...
Customer Success Manager
Washington, DC · On-site
Position Description The Customer Success Manager owns the post-sale customer journey for a portfolio of Enhesa customers, from onboarding through ongoing adoption and value realization. Ensuring ...
Customer Success Manager
Washington, DC · On-site
Position Description The Customer Success Manager owns the post-sale customer journey for a portfolio of Enhesa customers, from onboarding through ongoing adoption and value realization. Ensuring ...
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Arlington, VA · On-site +1
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Arlington, VA · On-site +1
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Quick apply
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Quick apply
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Herndon, VA · On-site
Customer Success Manager Job Type: Full-time Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and ...
Customer Success Manager
Herndon, VA · On-site
Customer Success Manager Job Type: Full-time Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and ...
Customer Success Manager
Herndon, VA · On-site
Customer Success Manager Job Type: Full-time Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and ...
Quick apply
Customer Success Manager
Herndon, VA · On-site
Customer Success Manager Job Type: Full-time Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and ...
Customer Success Manager
$90K - $120K/yr
Customer Success Manager (Cisco Lifecycle & CX Focus) - Ashburn, VA (Onsite) Join our corporate team in Ashburn, VA, where collaboration, innovation, and customer impact come together. As a Customer ...
Quick apply
Customer Success Manager
$90K - $120K/yr
Customer Success Manager (Cisco Lifecycle & CX Focus) - Ashburn, VA (Onsite) Join our corporate team in Ashburn, VA, where collaboration, innovation, and customer impact come together. As a Customer ...
Shopify Customer Success Manager information
See Reston, VA salary details
$33.8K - $44K
4% of jobs
$44K - $54.1K
10% of jobs
$61.3K is the 25th percentile. Wages below this are outliers.
$54.1K - $64.3K
16% of jobs
$64.3K - $74.5K
15% of jobs
The median wage is $78.4K / yr.
$74.5K - $84.6K
14% of jobs
$84.6K - $94.8K
14% of jobs
$97.6K is the 75th percentile. Wages above this are outliers.
$94.8K - $105K
10% of jobs
$105K - $115.1K
10% of jobs
$115.1K - $125.3K
4% of jobs
$125.3K - $135.5K
2% of jobs
$135.5K - $145.6K
2% of jobs
$33.8K
$86.4K
$145.6K
How much do shopify customer success manager jobs pay per year?
As of Jul 13, 2026, the average yearly pay for shopify customer success manager in Reston, VA is $86,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $103,000.00 per year, depending on experience, location, and employer.
Can you make 10k a month on Shopify?
A Shopify Customer Success Manager's role focuses on supporting clients and ensuring their satisfaction, not directly generating sales or income. Achieving a monthly income of $10,000 typically depends on factors such as sales volume, profit margins, and business strategies of the store owner, rather than the customer success role itself. Success in earning that level of income requires entrepreneurial skills, marketing expertise, and effective store management.
What are the key skills and qualifications needed to thrive as a Shopify Customer Success Manager, and why are they important?
To thrive as a Shopify Customer Success Manager, you need a strong understanding of e-commerce best practices, account management experience, and knowledge of the Shopify platform. Familiarity with customer relationship management (CRM) tools, support ticketing systems, and analytics dashboards is typically required. Exceptional communication, problem-solving, and relationship-building skills help you stand out in supporting and retaining clients. These combined skills are crucial for driving customer satisfaction, resolving issues efficiently, and ensuring clients maximize the value of Shopify’s solutions.
Is being a CSM stressful?
A Shopify Customer Success Manager (CSM) role can be stressful due to managing client relationships, meeting sales or retention targets, and handling customer issues. The job often requires strong communication skills, problem-solving, and the ability to work under pressure, especially during busy periods or when resolving complex customer concerns.
What does a Shopify Customer Success Manager do?
A Shopify Customer Success Manager (CSM) is responsible for helping merchants maximize the value of the Shopify platform. They serve as a main point of contact for merchants, providing onboarding assistance, proactive support, and strategic guidance to help businesses grow. CSMs work to understand each client's unique goals and challenges, ensuring satisfaction and long-term retention. They may also coordinate with technical and support teams to resolve issues and recommend best practices for using Shopify's features.
How does a Shopify Customer Success Manager typically collaborate with other teams to enhance the merchant experience?
Shopify Customer Success Managers regularly work cross-functionally with sales, product, and support teams to ensure merchants receive comprehensive guidance and solutions. They relay merchant feedback to product teams to help prioritize feature updates and improvements, and coordinate with sales to identify upsell opportunities that align with the merchant's growth goals. This collaborative approach ensures that merchants benefit from a seamless experience and that their evolving needs are addressed promptly. Strong communication and teamwork skills are essential for success in this role.
Is it hard to get a Shopify job?
Getting a Shopify Customer Success Manager role can be competitive and typically requires relevant experience in customer service, account management, or e-commerce, along with strong communication skills. Familiarity with Shopify's platform and tools, as well as a customer-focused approach, can improve chances of securing the position.
How much do CSMS usually make?
Shopify Customer Success Managers (CSMs) typically earn between $50,000 and $80,000 annually, with experienced professionals or those in senior roles earning over $100,000. Compensation varies based on experience, location, and company size, and may include bonuses or commissions for performance.
What is the difference between Shopify Customer Success Manager vs Shopify Account Manager?
| Aspect | Shopify Customer Success Manager | Shopify Account Manager |
|---|---|---|
| Primary Focus | Ensuring customer satisfaction, onboarding, and retention | Managing client accounts, upselling, and renewals |
| Work Environment | Customer support teams, onboarding processes | Sales teams, client relationship management |
| Required Skills | Customer service, communication, product knowledge | Sales, negotiation, relationship building |
The Shopify Customer Success Manager primarily focuses on onboarding, supporting, and retaining customers to ensure their success with Shopify. In contrast, the Shopify Account Manager emphasizes managing existing client accounts, driving sales, and renewals. While both roles require strong communication skills and industry knowledge, the Customer Success Manager is more customer support-oriented, whereas the Account Manager leans toward sales and account growth.
What are popular job titles related to Shopify Customer Success Manager jobs in Reston, VA? For Shopify Customer Success Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Shopify Customer Success Manager jobs in Reston, VA look for? The top searched job categories for Shopify Customer Success Manager jobs in Reston, VA are:
- Customer Success Manager
- Customer Success Manager Remote
- Founding Customer Success Manager
- Customer Success Manager Remote Edtech
- Customer Success Director
- Customer Success Manager Public Sector
- Overnight Virtual Customer Success Manager
- Customer Success Product Manager
- Customer Success Leader
- Virtual Customer Success Manager
What cities near Reston, VA are hiring for Shopify Customer Success Manager jobs? Cities near Reston, VA with the most Shopify Customer Success Manager job openings:
Other
Posted 7 days ago
Job description
Who You Are:
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:
- 3+ years of Customer Success experience ideally within SaaS
- Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
- Strong track record of consistently exceeding customer success metrics and targets
- Excellent verbal and written communication skills
- Ability to travel to various local and national events as needed. Travel will be regional and national
Preferred Qualifications:
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients