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Shift Leader Jobs (NOW HIRING)

Thorntons LLC

Shift Leader

San Leandro, CA · On-site

$20.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Tampa, FL · On-site

$17.45/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Bronx, NY · On-site

$20.40/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

East Dundee, IL · On-site

$18.20/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Lawrence, IN · On-site

$17.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Riverwoods, IL · On-site

$20/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Modesto, CA · On-site

$19/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Lake Stevens, WA · On-site

$18.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Fremont, CA · On-site

$20.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Bronx, NY · On-site

$20.40/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Indianapolis, IN · On-site

$17.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Cincinnati, OH · On-site

$17.50/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Concord, CA · On-site

$20.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Lakewood, WA · On-site

$18.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Bay Point, CA · On-site

$20.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Streator, IL · On-site

$17.50/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Lebanon, TN

$19.50/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Bolingbrook, IL · On-site

$19/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Indianapolis, IN · On-site

$17.75/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

Thorntons LLC

Shift Leader

Champaign, IL · On-site

$18.50/hr

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift ...

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Shift Leader information

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How much do shift leader jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for shift leader in the United States is $15.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.35 per hour, depending on experience, location, and employer.

What does a shift leader do at a job?

A shift leader supervises daily operations during their assigned shift, manages staff, ensures customer satisfaction, and maintains safety and quality standards. They often handle scheduling, resolve issues, and support team members to meet performance goals.

Is being a shift leader worth it?

Being a shift leader involves supervising staff, managing operations, and ensuring customer satisfaction, often requiring strong communication and organizational skills. The role can offer opportunities for advancement and increased pay, but it also involves handling stressful situations and responsibility for team performance. Whether it is worth it depends on individual career goals and willingness to take on leadership duties.

How does a shift leader typically balance hands-on operational duties with team supervision during a busy shift?

Shift Leaders are often required to juggle direct involvement in daily tasks—such as handling customer service, inventory checks, or equipment operation—while simultaneously overseeing staff performance and workflow. A successful Shift Leader manages this balance by delegating responsibilities effectively, staying organized, and maintaining clear communication with their team. They step in to support team members during peak times and resolve issues promptly, all while ensuring company standards and procedures are followed. This dual focus helps maintain smooth operations and fosters a positive, collaborative work environment.

What are the key skills and qualifications needed to thrive as a shift leader, and why are they important?

To thrive as a Shift Leader, you need strong leadership abilities, problem-solving skills, and experience in your industry, often supported by a high school diploma or relevant work history. Familiarity with point-of-sale (POS) systems, scheduling software, and basic inventory management tools is typically required. Outstanding communication, conflict resolution, and team motivation skills help a Shift Leader handle diverse situations and foster a positive work environment. These competencies are crucial for ensuring smooth shift operations, high team performance, and excellent customer service.

What is the difference between Shift Leader vs Team Supervisor?

AspectShift LeaderTeam Supervisor
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, some roles prefer leadership training
Work EnvironmentFast-paced retail, food service, hospitalitySimilar environments, often overseeing multiple shifts
Employer UsageCommon in retail, restaurants, hospitalityUsed interchangeably in some industries, slightly more formal

Shift Leaders and Team Supervisors often share similar roles in fast-paced industries like retail and food service. While both oversee staff and ensure operations run smoothly, Shift Leaders typically focus on daily shift management, whereas Team Supervisors may have broader oversight responsibilities. The credentials and work environments are comparable, making these titles often interchangeable depending on the company.

What is a shift leader?

A shift leader is a higher level, hourly employee who helps to manage employees on the front lines at a restaurant, retailer, or convenience store. In this role, you supervise other employees when the manager of the facility is not in the building during your shift. The focus of a shift leader is on customer service and quality control, but you must also ensure that the staff can complete their duties and responsibilities efficiently. In some cases, you may be in charge of cash management in addition to your supervisory duties.

Can anyone be a shift leader?

Shift leaders are typically required to have prior experience in the industry, strong leadership skills, and good communication abilities. Most employers also look for a high school diploma or equivalent, and some may require specific certifications or training. While there are no universal age restrictions, candidates usually need to be of legal working age and demonstrate responsibility and reliability.
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Shift Leader jobs near you
Infographic showing various Shift Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 5% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,384 per year, or $15.1 per hour.

Shift Leader

Thorntons LLC

San Leandro, CA • On-site

$20.75/hr

Other

Re-posted 17 days ago

Job description

A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift leader will execute every aspect of Thorntons food and beverage program and be able to provide up to date training in standard practices, procedures and food safety to other team members. The shift leader will ensure the respect of all team members, provide coaching, celebrate achievements and ensure prioritization, delegation and completion of tasks when running an assigned shift without other store management/leadership.

The shift leader is to work multiple shifts (for example: 1st, 2nd, and 3rd) and is expected to assist in training of new team members.

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