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Shift Leader Jobs in Washington (NOW HIRING)

Newk's Eatery

Shift Leader

Gambrills, MD · On-site

$15 - $17/hr

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader ...

POTOMAC HOSPITALITY GROUP INC

Shift Leader

Bowie, MD · On-site

$18 - $22/hr

The Shift Leader is the person who makes that real -- on every shift, for every guest, without exception. Who We Are Looking For Ruby's Southern Comfort Kitchen is seeking experienced Shift Leaders ...

Denny's - 9569

Shift Leader

Waldorf, MD

$20/hr

Come start your Career with Denny's as a Shift Leader this is your first step in our Management Career path. Come advance your Career on the Denny's Team! A Denny's Shift Leader is motivated and ...

Bagel Brands

Shift Leader

Reston, VA · On-site

$11.67 - $18.67/hr

  • Retirement

  • PTO

Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a LOT of flavor and helps hold it all together! What's a day in the life of a ...

Bagel Brands

Shift Leader

Fairfax, VA · On-site

$11.67 - $18.67/hr

  • Retirement

  • PTO

Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a LOT of flavor and helps hold it all together! What's a day in the life of a ...

Bagel Brands

Shift Leader

Washington, DC

$14.57 - $21.86/hr

  • Retirement

  • PTO

Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a LOT of flavor and helps hold it all together! What's a day in the life of a ...

Bagel Brands

Shift Leader

Fairfax, VA · On-site

$11.67 - $18.67/hr

  • Retirement

  • PTO

Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a LOT of flavor and helps hold it all together! What's a day in the life of a ...

Bagel Brands

Shift Leader

Reston, VA · On-site

$11.67 - $18.67/hr

  • Retirement

  • PTO

Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a LOT of flavor and helps hold it all together! What's a day in the life of a ...

DELI ITALIANO INC

Shift Leader

Arlington, VA · On-site

$15 - $17/hr

Deli Italiano is seeking Shift Leaders for our Arlington location! Our Arlington store has been a community staple for over 10 years, with a close-knit work family and history of warm customer ...

DELI ITALIANO INC

Shift Leader

Arlington, VA · On-site

$15 - $17/hr

Deli Italiano is seeking Shift Leaders for our Arlington location! Our Arlington store has been a community staple for over 10 years, with a close-knit work family and history of warm customer ...

Sardi's Pollo A La Brasa

Shift Leader

Clinton, MD

$13.75 - $17/hr

  • Medical

  • PTO

We're hiring Shift Leaders to join our team! As a Shift Leader for Sardi's, you will be expected to maintain accountability for the efficient and profitable operation of their Sardi's location. You ...

Sardi's Pollo A La Brasa

Shift Leader

Laurel, MD

$13.75 - $16.75/hr

  • Medical

  • PTO

We're hiring Shift Leaders to join our team! As a Shift Leader for Sardi's, you will be expected to maintain accountability for the efficient and profitable operation of their Sardi's location. You ...

sweetgreen

Shift Leader

College Park, MD

$20.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every great shift runs on strong leadership. As a Sweetgreen Shift Leader, you help guide the team, support daily restaurant operations, and bring our mission to life -- building healthier ...

sweetgreen

Shift Leader

Vienna, VA

$18.23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every great shift runs on strong leadership. As a Sweetgreen Shift Leader, you help guide the team, support daily restaurant operations, and bring our mission to life -- building healthier ...

sweetgreen

Shift Leader

Washington, DC

$21.74/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every great shift runs on strong leadership. As a Sweetgreen Shift Leader, you help guide the team, support daily restaurant operations, and bring our mission to life -- building healthier ...

sweetgreen

Shift Leader

Washington, DC · On-site

$21.74/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every great shift runs on strong leadership. As a Sweetgreen Shift Leader, you help guide the team, support daily restaurant operations, and bring our mission to life -- building healthier ...

Sardi's Pollo A La Brasa

Shift Leader

Annapolis, MD

$13.50 - $16.75/hr

  • Medical

  • PTO

We're hiring Shift Leaders to join our team! As a Shift Leader for Sardi's, you will be expected to maintain accountability for the efficient and profitable operation of their Sardi's location. You ...

Sardi's Pollo A La Brasa

Shift Leader

Beltsville, MD

$14 - $17.25/hr

  • Medical

  • PTO

We're hiring Shift Leaders to join our team! As a Shift Leader for Sardi's, you will be expected to maintain accountability for the efficient and profitable operation of their Sardi's location. You ...

Picca Pollo A La Brasa

Shift Leader

Germantown, MD

$14 - $17.25/hr

  • Medical

  • PTO

We're hiring Shift Leaders to join our team! As a Shift Leader for Sardi's, you will be expected to maintain accountability for the efficient and profitable operation of their Sardi's location. You ...

Sardi's Pollo A La Brasa

Shift Leader

Takoma Park, MD

$14.25 - $17.50/hr

  • Medical

  • PTO

We're hiring Shift Leaders to join our team! As a Shift Leader for Sardi's, you will be expected to maintain accountability for the efficient and profitable operation of their Sardi's location. You ...

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Shift Leader information

See Washington salary details

$10

$17

$22

How much do shift leader jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for shift leader in Washington is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.51 per hour, depending on experience, location, and employer.

What is a shift leader?

A shift leader is a higher level, hourly employee who helps to manage employees on the front lines at a restaurant, retailer, or convenience store. In this role, you supervise other employees when the manager of the facility is not in the building during your shift. The focus of a shift leader is on customer service and quality control, but you must also ensure that the staff can complete their duties and responsibilities efficiently. In some cases, you may be in charge of cash management in addition to your supervisory duties.

What are the key skills and qualifications needed to thrive as a shift leader, and why are they important?

To thrive as a Shift Leader, you need strong leadership abilities, problem-solving skills, and experience in your industry, often supported by a high school diploma or relevant work history. Familiarity with point-of-sale (POS) systems, scheduling software, and basic inventory management tools is typically required. Outstanding communication, conflict resolution, and team motivation skills help a Shift Leader handle diverse situations and foster a positive work environment. These competencies are crucial for ensuring smooth shift operations, high team performance, and excellent customer service.

How does a shift leader typically balance hands-on operational duties with team supervision during a busy shift?

Shift Leaders are often required to juggle direct involvement in daily tasks—such as handling customer service, inventory checks, or equipment operation—while simultaneously overseeing staff performance and workflow. A successful Shift Leader manages this balance by delegating responsibilities effectively, staying organized, and maintaining clear communication with their team. They step in to support team members during peak times and resolve issues promptly, all while ensuring company standards and procedures are followed. This dual focus helps maintain smooth operations and fosters a positive, collaborative work environment.

What is the difference between Shift Leader vs Team Supervisor?

AspectShift LeaderTeam Supervisor
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, some roles prefer leadership training
Work EnvironmentFast-paced retail, food service, hospitalitySimilar environments, often overseeing multiple shifts
Employer UsageCommon in retail, restaurants, hospitalityUsed interchangeably in some industries, slightly more formal

Shift Leaders and Team Supervisors often share similar roles in fast-paced industries like retail and food service. While both oversee staff and ensure operations run smoothly, Shift Leaders typically focus on daily shift management, whereas Team Supervisors may have broader oversight responsibilities. The credentials and work environments are comparable, making these titles often interchangeable depending on the company.

Do shift leaders get paid more?

Shift leaders typically earn higher wages than entry-level employees because of their additional responsibilities, leadership duties, and experience requirements. Their pay can vary based on industry, location, and company policies, but leadership roles generally come with increased compensation. Many employers also offer bonuses or incentives for effective team management and performance.

Is being a shift leader worth it?

Being a shift leader involves supervising staff, managing operations, and ensuring customer satisfaction, often requiring strong communication and leadership skills. The role can offer opportunities for advancement and increased pay, but it also involves handling stressful situations and responsibility for team performance. Whether it is worth it depends on individual career goals and willingness to take on leadership duties.

What does a shift leader do at a job?

A shift leader supervises daily operations during their assigned shift, manages staff, ensures customer satisfaction, and maintains safety and quality standards. They often handle scheduling, resolve issues, and support team members to meet performance goals.
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The top searched job categories for Shift Leader jobs in Washington are:

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Shift Leader jobs near you
Infographic showing various Shift Leader job openings in Washington as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,546 per year, or $17.1 per hour.

Shift Leader

Newk's Eatery

Gambrills, MD • On-site

$15 - $17/hr

Full-time

Re-posted 11 days ago

Newk's Eatery rating

5.3

Company rating: 5.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

14th of 20 rated casual dining restaurants

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.


To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Our Mission Statement::

We are uncompromising about quality from the kitchen to the table and our dedication to personal service. That's a passion shared by everyone you will meet at Newk's. We live for the tantalizing smells, sights, tastes and textures of meals that are made to perfection.

Requirements:

  • High school diploma/GED.
  • Previous experience as a Shift Leader or in a similar role in retail.
  • Experience creating shift schedules.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.

Responsibilities:

  • Supervising employees, assigning duties, and creating a shift schedule.
  • Monitoring team performance and ensuring duties are performed efficiently.
  • Reporting any issues that arise during the shift to management.
  • Managing employee requests and transgressions.
  • Ensuring compliance with company policies, health, and safety standards.
  • Coaching team members and training new staff.
  • Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
  • Handling customer issues and employee disputes.

Benefits/Perks:

  • Flexible schedules
  • Competitive pay
  • FREE Meal on days you are working

Newks is a part of the fast-casual segment of the restaurant industry. We provide great quality products with outstanding customer service. This is accomplished through mutual respect for each other and our commitment to operational excellence every day.

What Newk's Eatery employees say

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