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Shared Services Manager Jobs in Washington (NOW HIRING)

Deloitte

Manager, Supply Chain Operate

Mclean, VA · On-site

Experience in supply chain transformation, shared services, managed services, or outsourced supply chain operations in a consulting or professional services environment * Experience transitioning ...

Ulta Beauty

Assistant Services Manager

Woodbridge, VA · On-site

... a shared interest in collaboratively delivering on sales and service goals. • Promote a culture ... management tool as directed to prioritize and execute store workload, including product and ...

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Shared Services Manager information

What is a shared services manager?

A Shared Services Manager oversees the delivery of centralized support services—such as finance, HR, IT, or procurement—to multiple departments or business units within an organization. Their role involves streamlining processes, improving service efficiency, and ensuring consistent service quality across the organization. By consolidating these functions, Shared Services Managers help reduce costs, eliminate redundancies, and support strategic goals. They often lead teams, manage budgets, and implement best practices to optimize service delivery.

How does a shared services manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Services Manager works closely with various business units—such as HR, finance, IT, and procurement—to streamline processes and deliver consistent, high-quality services across the organization. This role often involves facilitating cross-departmental meetings, gathering feedback, and coordinating with department leaders to align on service expectations and performance metrics. Effective communication, stakeholder management, and a collaborative mindset are crucial, as the manager must balance the needs of multiple departments while driving standardization and efficiency.

What are the key skills and qualifications needed to thrive as a shared services manager, and why are they important?

To thrive as a Shared Services Manager, you need strong leadership, process optimization, and financial management skills, typically supported by a degree in business, finance, or a related field. Familiarity with ERP systems like SAP or Oracle, as well as project management certifications such as PMP or Lean Six Sigma, is often required. Excellent communication, problem-solving, and stakeholder management abilities set top performers apart. These competencies ensure efficient service delivery, cost-effectiveness, and alignment of shared services with organizational goals.

What is the difference between Shared Services Manager vs Business Operations Coordinator?

AspectShared Services ManagerBusiness Operations Coordinator
CredentialsBachelor's degree, often with management or finance certificationsBachelor's degree, often in business or related field
Work EnvironmentOversees multiple departments, manages teams, and streamlines processesSupports daily operations, assists in project coordination, and handles administrative tasks
Employer & Industry UsageCommon in large corporations, finance, HR, and IT sectorsFound across various industries, supporting operational functions
Search & Comparison IntentUnderstanding managerial roles in shared servicesLearning about operational support roles

The Shared Services Manager focuses on managing and optimizing shared functions across departments, often leading teams and implementing strategic improvements. In contrast, the Business Operations Coordinator handles day-to-day operational support, assisting with projects and administrative tasks. Both roles are vital for organizational efficiency but differ in scope and seniority.

How much does a shared services manager make?

The average salary for a shared services manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often supplemented with bonuses and benefits.

What are the most commonly searched types of Shared Services jobs in Washington?

The most popular types of Shared Services jobs in Washington are:

What are popular job titles related to Shared Services Manager jobs in Washington?

For Shared Services Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Shared Services Manager jobs in Washington look for?

The top searched job categories for Shared Services Manager jobs in Washington are:

What cities in Washington are hiring for Shared Services Manager jobs?

Cities in Washington with the most Shared Services Manager job openings:

Shared Services Manager jobs near you
Infographic showing various Shared Services Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 13% Part Time, 2% Temporary, and 8% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

4383 Program Manager of ISSO Services with Security Clearance

Procession Systems

Washington, DC • On-site

Other

Re-posted 3 days ago

Job description

OVERVIEW: We are seeking a Customer Success Program Manager to support a cabinet-level client in Washington DC. The selected individual will oversee all aspects of delivering GRC services to interdepartmental and external Federal agencies in an -aaS model. Exceptional interpersonal and communication skills are required. GENERAL DUTIES: * Independently manage the entire portfolio of GRC Shared Services being delivered on behalf of the client to interdepartmental and external Federal agencies, including administration, governance, growth and adoption, financial management, cost models, service delivery, continuous improvement, and the service portfolio itself. * Maintain and mature the existing portfolio of GRC service offerings; recommend, develop, and sell new GRC services including pipeline, marketing, capability briefings, and technical and price proposals for prospective new end customers. * Provide Shared Services subject matter expertise including recommending program strategy and guidelines, leading operational improvements, and ensuring exceptional customer relationship management. * Provide GRC subject matter expertise to interpret technical requirements, brief program and client leadership, and resolve technical issues with stakeholders. * Lead quality management of shared services work products and deliverables, establish processes and monitor to ensure end customer SLAs are met, and support share services program audits. * Perform capacity planning to ensure current and future resource needs are met. * Negotiate resource utilization within and between teams providing technical shared services support. * Establish processes and support on- and offboarding of new shared services customers to ensure exceptional customer experience and the highest levels of satisfaction. * Recommend and complete special projects to continuously mature the program and its underlying elements. REQUIRED QUALIFICATIONS: * Minimum one (1) managing cybersecurity service delivery in an -aaS model (e.g., SOCaaS, GRCaaS) * Minimum ten (10) years of hands-on GRC experience, e.g., as an ISSO/ISSE/ISSM, SCA. * At least two (2) active, high-level program management and/or cybersecurity certifications such as PMP, CISSP, CISM, CEH, CASP, CCSP, CCSK, or Security+. * Minimum two (2) years of hands-on experience with JCAM * Bachelors Degree in a related field, or four (4) additional years of related experience * Intimate familiarity with FISMA, NIST 800-53, RMF, FedRAMP, SA&A, IT security audits, vulnerability and POA&M remediation, executive orders and directives, BODs, and OMB cyber memoranda * Exceptional interpersonal skills to establish and maintain positive working relationships with all stakeholders * Expert-level command of the English language (oral and written), with experience interacting effectively at the CIO and CISO levels of large organizations * Expert-level organizational skills and ability to keep a multitude of tasks and projects on track at all times and with minimal supervision * Experience with cybersecurity tools such as vulnerability management, vulnerability scanning, endpoint management, data protection, SIEM, and GRC automation platforms DESIRED QUALIFICATIONS: * Masters degree or higher in cybersecurity, information assurance, or related * Additional advanced cybersecurity-related certifications * Cybersecurity consulting experience is a plus CLEARANCE: * Active Top Secret clearance
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About Procession Systems

Sourced by ZipRecruiter

Procession Systems, based in Reston, Virginia, United States, is an industry leader operating in the Information Technology Services sector. Established to address complex business and technology challenges, the company delivers innovative tech solutions for government entities, primarily focusing on systems integration and software development. Procession Systems takes pride in their commitment to quality, responsiveness, and results, geared towards improving public sector services and saving taxpayer dollars.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Reston, VA, US

Year founded

2016

Social media

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