1

Shared Services Jobs in Washington (NOW HIRING)

The Growth Lead for Shared Services is responsible for driving structured, sustainable growth across the Shared Services portfolio. This role blends business development, customer engagement, and ...

The Growth Lead for Shared Services is responsible for driving structured, sustainable growth across the Shared Services portfolio. This role blends business development, customer engagement, and ...

Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing ...

HR Manager - Shared Services

Hanover, MD ยท On-site

$100 - $125/hr

The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...

The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...

The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...

next page

Showing results 1-20

Shared Services information

See Washington salary details

$15

$29

$48

How much do shared services jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for shared services in Washington is $29.20, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $34.86 per hour, depending on experience, location, and employer.

What is shared services?

Shared services refer to the consolidation of business operations that are used by multiple departments within an organization, such as human resources, finance, IT, or procurement. The goal of a shared services model is to streamline processes, improve efficiency, reduce costs, and standardize service delivery across the organization. By centralizing these functions, companies can leverage best practices, technology, and economies of scale. Shared services teams typically work as internal service providers, supporting various business units with specialized expertise.

What are the key skills and qualifications needed to thrive in a shared services role?

To thrive in a Shared Services role, you need a strong background in business administration, process optimization, and data analysis, often supported by a relevant degree or experience in finance, HR, or IT. Familiarity with ERP systems like SAP or Oracle, workflow management tools, and process improvement certifications such as Lean Six Sigma are commonly required. Excellent communication, problem-solving, and teamwork skills help professionals collaborate across departments and deliver consistent service. These capabilities ensure efficient operations, high service quality, and alignment with organizational goals.

How does a shared services role typically collaborate with various departments within an organization?

In a Shared Services role, you'll regularly interact with multiple departments such as HR, Finance, IT, and Procurement to streamline processes and standardize service delivery. Effective collaboration often involves managing service requests, resolving cross-departmental issues, and ensuring that all teams receive consistent support. Strong communication and stakeholder management skills are essential, as you'll act as a bridge between business units, ensuring alignment with company policies and best practices. This collaborative environment fosters a broad understanding of the organization and can open doors to advancement in specialized or leadership roles.

What is the difference between Shared Services vs Customer Service Representative?

AspectShared ServicesCustomer Service Representative
CredentialsVaries; often includes business or administrative degreesHigh school diploma or equivalent; customer service training
Work EnvironmentCorporate offices, centralized departmentsCall centers, retail, or client-facing settings
Employer & IndustryLarge corporations across industries like finance, HR, ITRetail, telecommunications, hospitality, and service sectors
Search & Comparison IntentUnderstanding internal business functions, process optimizationCustomer interaction, problem-solving, communication skills

Shared Services involves managing internal business functions like HR, finance, or IT within a centralized unit, focusing on efficiency and cost savings. Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles require strong communication skills, Shared Services is more internally focused on supporting business operations, whereas Customer Service Representatives focus on external customer satisfaction.

What does someone in shared services do?

A person in shared services manages centralized support functions such as human resources, finance, IT, or customer service for an organization. They streamline processes, improve efficiency, and often use enterprise software to coordinate tasks across different departments.

What are the most commonly searched types of Shared Services jobs in Washington?

The most popular types of Shared Services jobs in Washington are:

What are popular job titles related to Shared Services jobs in Washington?

For Shared Services jobs in Washington, the most frequently searched job titles are:

Infographic showing various Shared Services job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $60,734 per year, or $29.2 per hour.

Shared Services Growth Lead

Quantum Sky

Washington, DC โ€ข Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Description

Quantum Sky is searching for a Shared Services Growth Lead. The Growth Lead for Shared Services is responsible for driving structured, sustainable growth across the Shared Services portfolio. This role blends business development, customer engagement, and program strategy to expand service adoption, deepen existing customer relationships, and strengthen crossfunctional coordination. The Growth Lead ensures new opportunities are identified, qualified, and advanced while maintaining disciplined pipeline management and clear communication with leadership.

This role is ideal for a strategic, selfdirected professional who excels in relationship building, structured growth planning, and navigating a complex federal sharedservices environment.

Responsibilities:

  • Lead strategic growth initiatives for a Federal agency specializing in cybersecurity services, including Security Operations Center (SOC), Penetration Testing, Governance, Risk, and Compliance (GRC), Vulnerability Management, Endpoint Protection, Supply Chain Risk Assessment, and Insider Threat. Contribute to formal growth strategies by analyzing the landscape, validating assumptions, and offering actionable recommendations.
  • Cultivate and maintain strong relationships with industry partners, media outlets, and thought leaders to amplify the agency's presence and thought leadership in the cybersecurity space and understand mission needs to better position Shared Services offerings.
  • Lead targeted outreach campaigns, including presentations at forums, partner roundtables, and briefings with oversight bodies. Spearhead innovative communication strategies to promote security offerings, enhance brand awareness, and foster strong relationships with clients and stakeholders.
  • Collaborate with cross-functional teams to develop and execute targeted marketing campaigns, driving increased engagement and customer acquisition.
  • Leverage data-driven insights to optimize marketing efforts and continuously improve ROI. Develop datadriven insights to refine targeting strategies, prioritize highprobability opportunities, and mitigate pipeline risks.
  • Oversee the development and execution of high-quality content, including white papers, case studies, and blog posts, to educate and inform clients on the latest trends and best practices in cybersecurity.
  • Monitor and analyze market trends and competitor activities to identify opportunities for growth and differentiation, ensuring the agency remains at the forefront of the cybersecurity industry.
  • Own the team's growth pipeline, including opportunity identification, qualification, prioritization, and advancement. Coordinate discovery, followup, and briefing activities; ensure customers receive timely, accurate, and valueoriented communications.
  • Manage recurring reporting cycles (e.g., monthly pipeline updates) and ensure accuracy, forward visibility, and alignment with leadership expectations. Support internal and external briefings, including recurring syncs, leadership reviews, and customer engagement forums.
  • Track enterprise trends, customer needs, and emerging opportunities across customers and potential customers.
  • Ensure opportunity advancement aligns with resource availability, operational constraints, and strategic priorities.
  • Collaborate with operational teams to enable deeper customer adoption of recurring services.
  • Support annual and strategic planning cycles (e.g., 30/60/90-day plans, event prioritization, messaging development).
  • Maintain structured documentation for opportunities, recurring activities, and customer touchpoints.
  • Ensure growth actions and outcomes are consistently logged, transparent, and aligned with the Shared Services operating model.
Qualifications

Required:

  • 5-10+ years of experience in business development, shared services, federal program operations, customer engagement, or a related growthoriented role.
  • Demonstrated ability to operate independently, manage complex workflows, and drive outcomes without direct authority.
  • Strong relationshipbuilding skills across diverse stakeholder groups, including senior leaders, federal customers, and crossfunctional teams.
  • Excellent written and verbal communication skills, particularly in conveying technical concepts to nontechnical stakeholders.
  • Experience managing pipelines, reporting cycles, or structured growth processes.
  • Ability to interpret data, assess trends, and recommend strategic actions.
  • Comfort operating in fast-paced, ambiguous environments with shifting priorities.

Desired:

  • Experience working within federal cybersecurity, shared services, or multiagency environments.
  • Understanding of cybersecurity tools and products.
  • Familiarity with DOJ operational rhythms and EFA engagement patterns.
  • Prior exposure to OIG environments, authorization processes, or federal technology portfolios.

Clearance:ย 

  • Secrect Clearance Required.

Location:

  • This is a hybrid role with occasional travel to the customer site in Washington DC as needed.
About Quantum Sky

Compensation:

  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $140,000-$150,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Quantum Sky is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Quantum Sky proudly supports Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.ย ย At Quantum Sky, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology.ย ย Quantum Sky, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.Employment Type: FULL_TIME