The Growth Lead for Shared Services is responsible for driving structured, sustainable growth across the Shared Services portfolio. This role blends business development, customer engagement, and ...
The Growth Lead for Shared Services is responsible for driving structured, sustainable growth across the Shared Services portfolio. This role blends business development, customer engagement, and ...
The Growth Lead for Shared Services is responsible for driving structured, sustainable growth across the Shared Services portfolio. This role blends business development, customer engagement, and ...
The Growth Lead for Shared Services is responsible for driving structured, sustainable growth across the Shared Services portfolio. This role blends business development, customer engagement, and ...
The Senior Director ofHuman Resources Shared Services leads the strategy, delivery, and continuousimprovement of HR operational shared services across the organization. Thisrole is responsible for ...
The Senior Director ofHuman Resources Shared Services leads the strategy, delivery, and continuousimprovement of HR operational shared services across the organization. Thisrole is responsible for ...
The Senior Director ofHuman Resources Shared Services leads the strategy, delivery, and continuousimprovement of HR operational shared services across the organization. Thisrole is responsible for ...
The Senior Director ofHuman Resources Shared Services leads the strategy, delivery, and continuousimprovement of HR operational shared services across the organization. Thisrole is responsible for ...
Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing ...
Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing ...
Deputy Assistant Commissioner, Financial Management Shared Services
Washington, DC ยท On-site +1
$151K - $228K/yr
As the Deputy Assistant Commissioner for Financial Management Shared Services (FMSS), you will serve as a senior executive within the Center for Financial Management (CFM), delivering mission ...
Deputy Assistant Commissioner, Financial Management Shared Services
Washington, DC ยท On-site +1
$151K - $228K/yr
As the Deputy Assistant Commissioner for Financial Management Shared Services (FMSS), you will serve as a senior executive within the Center for Financial Management (CFM), delivering mission ...
Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing ...
Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing ...
The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...
The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...
HR Manager - Shared Services
Hanover, MD ยท On-site
$100 - $125/hr
The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...
HR Manager - Shared Services
Hanover, MD ยท On-site
$100 - $125/hr
The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...
HR Manager - Shared Services
Hanover, MD ยท On-site
The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...
HR Manager - Shared Services
Hanover, MD ยท On-site
The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...
HR Manager - Shared Services
Hanover, MD ยท On-site
The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...
HR Manager - Shared Services
Hanover, MD ยท On-site
The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records ...
Deputy Assistant Commissioner, Financial Management Shared Services
Washington, DC ยท On-site
$151K/yr
The executive will lead one of the Federal Government's largest financial management shared services organizations, delivering enterprise accounting, financial reporting, enterprise resource planning ...
Deputy Assistant Commissioner, Financial Management Shared Services
Washington, DC ยท On-site
$151K/yr
The executive will lead one of the Federal Government's largest financial management shared services organizations, delivering enterprise accounting, financial reporting, enterprise resource planning ...
Deputy Assistant Commissioner, Financial Management Shared Services
Hyattsville, MD ยท On-site
$151K/yr
The executive will lead one of the Federal Government's largest financial management shared services organizations, delivering enterprise accounting, financial reporting, enterprise resource planning ...
Deputy Assistant Commissioner, Financial Management Shared Services
Hyattsville, MD ยท On-site
$151K/yr
The executive will lead one of the Federal Government's largest financial management shared services organizations, delivering enterprise accounting, financial reporting, enterprise resource planning ...
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
Mclean, VA ยท On-site
$250/hr
You will act as a player-coach, setting long-term strategy and standards for shared services while directly steering potentially complex but critical product areas such as a modern identity provider ...
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
Mclean, VA ยท On-site
$250/hr
You will act as a player-coach, setting long-term strategy and standards for shared services while directly steering potentially complex but critical product areas such as a modern identity provider ...
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
Mclean, VA ยท On-site
$235K - $246K/yr
You will act as a player-coach, setting long-term strategy and standards for shared services while directly steering potentially complex but critical product areas such as a modern identity provider ...
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
Mclean, VA ยท On-site
$235K - $246K/yr
You will act as a player-coach, setting long-term strategy and standards for shared services while directly steering potentially complex but critical product areas such as a modern identity provider ...
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
Mclean, VA ยท On-site
$239K - $250K/yr
You will act as a player-coach, setting long-term strategy and standards for shared services while directly steering potentially complex but critical product areas such as a modern identity provider ...
Senior Director, Product Management, Medallia Experience Cloud & Shared Services
Mclean, VA ยท On-site
$239K - $250K/yr
You will act as a player-coach, setting long-term strategy and standards for shared services while directly steering potentially complex but critical product areas such as a modern identity provider ...
Inova Shared Services - Ashburn is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time, Monday-Friday. As a Patient Access Associate 2, you will adhere to Inova ...
New
Inova Shared Services - Ashburn is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time, Monday-Friday. As a Patient Access Associate 2, you will adhere to Inova ...
New
Patient Access Associate 2 - MSC Shared Services
Ashburn, VA ยท On-site
$18.44 - $30.06/hr
Inova Shared Services - Ashburn is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time, Monday-Friday. As a Patient Access Associate 2, you will adhere to Inova ...
New
Patient Access Associate 2 - MSC Shared Services
Ashburn, VA ยท On-site
$18.44 - $30.06/hr
Inova Shared Services - Ashburn is looking for a dedicated Patient Access Associate 2 to join the team. This is full-time, Monday-Friday. As a Patient Access Associate 2, you will adhere to Inova ...
New
Promotes teamwork and sets examples with a positive attitude, promotes superior customer service, and treats people fairly and with respect. Trains and assists with the development of Associate and ...
Promotes teamwork and sets examples with a positive attitude, promotes superior customer service, and treats people fairly and with respect. Trains and assists with the development of Associate and ...
Assists in managing to defined customer service level expectations and key vendor processing timelines. Collaborates with business areas on new initiatives, processes or products and assists with ...
Assists in managing to defined customer service level expectations and key vendor processing timelines. Collaborates with business areas on new initiatives, processes or products and assists with ...
Shared Services information
See Washington salary details
$15.52 - $18.54
6% of jobs
$18.54 - $21.56
16% of jobs
$22.01 is the 25th percentile. Wages below this are outliers.
$21.56 - $24.58
21% of jobs
The median wage is $25.75 / hr.
$24.58 - $27.60
19% of jobs
$30.62 is the 75th percentile. Wages above this are outliers.
$27.60 - $30.62
14% of jobs
$30.62 - $33.64
4% of jobs
$33.64 - $36.66
4% of jobs
$36.66 - $39.68
3% of jobs
$39.68 - $42.69
8% of jobs
$42.69 - $45.71
2% of jobs
$45.71 - $48.73
3% of jobs
$15
$29
$48
How much do shared services jobs pay per hour?
What is shared services?
What are the key skills and qualifications needed to thrive in a shared services role?
How does a shared services role typically collaborate with various departments within an organization?
What is the difference between Shared Services vs Customer Service Representative?
| Aspect | Shared Services | Customer Service Representative |
|---|---|---|
| Credentials | Varies; often includes business or administrative degrees | High school diploma or equivalent; customer service training |
| Work Environment | Corporate offices, centralized departments | Call centers, retail, or client-facing settings |
| Employer & Industry | Large corporations across industries like finance, HR, IT | Retail, telecommunications, hospitality, and service sectors |
| Search & Comparison Intent | Understanding internal business functions, process optimization | Customer interaction, problem-solving, communication skills |
Shared Services involves managing internal business functions like HR, finance, or IT within a centralized unit, focusing on efficiency and cost savings. Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles require strong communication skills, Shared Services is more internally focused on supporting business operations, whereas Customer Service Representatives focus on external customer satisfaction.
What does someone in shared services do?
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The most popular types of Shared Services jobs in Washington are:
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For Shared Services jobs in Washington, the most frequently searched job titles are:
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The top searched job categories for Shared Services jobs in Washington are:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Job description
Quantum Sky is searching for a Shared Services Growth Lead. The Growth Lead for Shared Services is responsible for driving structured, sustainable growth across the Shared Services portfolio. This role blends business development, customer engagement, and program strategy to expand service adoption, deepen existing customer relationships, and strengthen crossfunctional coordination. The Growth Lead ensures new opportunities are identified, qualified, and advanced while maintaining disciplined pipeline management and clear communication with leadership.
This role is ideal for a strategic, selfdirected professional who excels in relationship building, structured growth planning, and navigating a complex federal sharedservices environment.
Responsibilities:
- Lead strategic growth initiatives for a Federal agency specializing in cybersecurity services, including Security Operations Center (SOC), Penetration Testing, Governance, Risk, and Compliance (GRC), Vulnerability Management, Endpoint Protection, Supply Chain Risk Assessment, and Insider Threat. Contribute to formal growth strategies by analyzing the landscape, validating assumptions, and offering actionable recommendations.
- Cultivate and maintain strong relationships with industry partners, media outlets, and thought leaders to amplify the agency's presence and thought leadership in the cybersecurity space and understand mission needs to better position Shared Services offerings.
- Lead targeted outreach campaigns, including presentations at forums, partner roundtables, and briefings with oversight bodies. Spearhead innovative communication strategies to promote security offerings, enhance brand awareness, and foster strong relationships with clients and stakeholders.
- Collaborate with cross-functional teams to develop and execute targeted marketing campaigns, driving increased engagement and customer acquisition.
- Leverage data-driven insights to optimize marketing efforts and continuously improve ROI. Develop datadriven insights to refine targeting strategies, prioritize highprobability opportunities, and mitigate pipeline risks.
- Oversee the development and execution of high-quality content, including white papers, case studies, and blog posts, to educate and inform clients on the latest trends and best practices in cybersecurity.
- Monitor and analyze market trends and competitor activities to identify opportunities for growth and differentiation, ensuring the agency remains at the forefront of the cybersecurity industry.
- Own the team's growth pipeline, including opportunity identification, qualification, prioritization, and advancement. Coordinate discovery, followup, and briefing activities; ensure customers receive timely, accurate, and valueoriented communications.
- Manage recurring reporting cycles (e.g., monthly pipeline updates) and ensure accuracy, forward visibility, and alignment with leadership expectations. Support internal and external briefings, including recurring syncs, leadership reviews, and customer engagement forums.
- Track enterprise trends, customer needs, and emerging opportunities across customers and potential customers.
- Ensure opportunity advancement aligns with resource availability, operational constraints, and strategic priorities.
- Collaborate with operational teams to enable deeper customer adoption of recurring services.
- Support annual and strategic planning cycles (e.g., 30/60/90-day plans, event prioritization, messaging development).
- Maintain structured documentation for opportunities, recurring activities, and customer touchpoints.
- Ensure growth actions and outcomes are consistently logged, transparent, and aligned with the Shared Services operating model.
Required:
- 5-10+ years of experience in business development, shared services, federal program operations, customer engagement, or a related growthoriented role.
- Demonstrated ability to operate independently, manage complex workflows, and drive outcomes without direct authority.
- Strong relationshipbuilding skills across diverse stakeholder groups, including senior leaders, federal customers, and crossfunctional teams.
- Excellent written and verbal communication skills, particularly in conveying technical concepts to nontechnical stakeholders.
- Experience managing pipelines, reporting cycles, or structured growth processes.
- Ability to interpret data, assess trends, and recommend strategic actions.
- Comfort operating in fast-paced, ambiguous environments with shifting priorities.
Desired:
- Experience working within federal cybersecurity, shared services, or multiagency environments.
- Understanding of cybersecurity tools and products.
- Familiarity with DOJ operational rhythms and EFA engagement patterns.
- Prior exposure to OIG environments, authorization processes, or federal technology portfolios.
Clearance:ย
- Secrect Clearance Required.
Location:
- This is a hybrid role with occasional travel to the customer site in Washington DC as needed.
Compensation:
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $140,000-$150,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.