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Shared Services Manager Jobs in Washington (NOW HIRING)

Deloitte

Manager - Finance Managed Services

Mclean, VA · On-site

Experience in finance transformation, shared services, managed services, or outsourced finance operations in a consulting or professional services environment * Experience transitioning work to ...

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Shared Services Manager information

What are the roles and responsibilities of a Shared Services Manager?

A Shared Services Manager oversees the delivery of centralized support functions such as finance, human resources, IT, and procurement within an organization. They coordinate service delivery, optimize processes for efficiency, manage teams, and ensure compliance with company policies and industry standards. Strong leadership, communication skills, and proficiency with management tools are essential for success in this role.

What are the key skills and qualifications needed to thrive as a shared services manager, and why are they important?

To thrive as a Shared Services Manager, you need strong leadership, process optimization, and financial management skills, typically supported by a degree in business, finance, or a related field. Familiarity with ERP systems like SAP or Oracle, as well as project management certifications such as PMP or Lean Six Sigma, is often required. Excellent communication, problem-solving, and stakeholder management abilities set top performers apart. These competencies ensure efficient service delivery, cost-effectiveness, and alignment of shared services with organizational goals.

What is a shared services manager?

A Shared Services Manager oversees the delivery of centralized support services—such as finance, HR, IT, or procurement—to multiple departments or business units within an organization. Their role involves streamlining processes, improving service efficiency, and ensuring consistent service quality across the organization. By consolidating these functions, Shared Services Managers help reduce costs, eliminate redundancies, and support strategic goals. They often lead teams, manage budgets, and implement best practices to optimize service delivery.

What is the difference between Shared Services Manager vs Business Operations Coordinator?

AspectShared Services ManagerBusiness Operations Coordinator
CredentialsBachelor's degree, often with management or finance certificationsBachelor's degree, often in business or related field
Work EnvironmentOversees multiple departments, manages teams, and streamlines processesSupports daily operations, assists in project coordination, and handles administrative tasks
Employer & Industry UsageCommon in large corporations, finance, HR, and IT sectorsFound across various industries, supporting operational functions
Search & Comparison IntentUnderstanding managerial roles in shared servicesLearning about operational support roles

The Shared Services Manager focuses on managing and optimizing shared functions across departments, often leading teams and implementing strategic improvements. In contrast, the Business Operations Coordinator handles day-to-day operational support, assisting with projects and administrative tasks. Both roles are vital for organizational efficiency but differ in scope and seniority.

How does a shared services manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Services Manager works closely with various business units—such as HR, finance, IT, and procurement—to streamline processes and deliver consistent, high-quality services across the organization. This role often involves facilitating cross-departmental meetings, gathering feedback, and coordinating with department leaders to align on service expectations and performance metrics. Effective communication, stakeholder management, and a collaborative mindset are crucial, as the manager must balance the needs of multiple departments while driving standardization and efficiency.
What are the most commonly searched types of Shared Services jobs in Washington? The most popular types of Shared Services jobs in Washington are:
What are popular job titles related to Shared Services Manager jobs in Washington? For Shared Services Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Shared Services Manager jobs in Washington look for? The top searched job categories for Shared Services Manager jobs in Washington are:
What cities in Washington are hiring for Shared Services Manager jobs? Cities in Washington with the most Shared Services Manager job openings:
Shared Services Manager jobs near you
Infographic showing various Shared Services Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Project Coordinator (Shared Services)

FedWriters, Inc.

Silver Spring, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Overview
Join our team as a Project Coordinator and support NOAA's Office of Oceanic and Atmospheric Research (OAR) by leading the development of a standardized shared services model across multiple laboratories and programs. You will facilitate cross-laboratory working group meetings, document administrative workflows, develop Standard Operating Procedures (SOPs) for travel, onboarding/offboarding, budget, HR, and timekeeping processes, and translate those SOPs into technical requirements for an external programmer building a centralized workflow portal, ensuring consistent, compliant, and efficient administrative operations across all participating NOAA laboratories.
FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.
**Position is contingent upon contract award**
Work Schedule and Location:
Hybrid: This full-time hybrid position will work Monday through Friday, 8am to 5pm with onsite work as needed at HOAA Headquarters in Silver Spring, MD.
Responsibilities
  • Facilitate and attend cross-laboratory working group meetings across all four CONUS time zones (Eastern, Central, Mountain, Pacific); document current-state administrative workflows.
  • Produce comprehensive, standardized meeting minutes that capture decisions, action items, and owners.
  • Synthesize collected process data into standardized SOPs; harmonize variations across labs into one compliant baseline and maintain a change log.
  • Translate approved SOPs into discrete, testable workflow requirements traceable back to their source steps.
  • Draft functional specifications - workflows, roles, data fields, business rules - to guide the external developer.
  • Serve as the requirements liaison to the external programmer; run structured feedback loops between NOAA administrative officers and the developer to resolve discrepancies.
  • Develop step-by-step end-user instructions and quick-reference materials for the new portal.

Qualifications
Required:
  • Bachelor's degree (or equivalent experience).
  • 5-7 years coordinating or managing day-to-day project activities, with proven results in the relevant functional area.
  • Strong written and oral communication skills, with a portfolio of process or technical documentation (SOPs, requirements, minutes, user guides).
  • Demonstrated experience facilitating multi-stakeholder meetings and driving them to documented decisions.
  • Proficiency with workflow/collaboration tooling (e.g., Smartsheet or similar).

Desired:
  • Experience authoring SOPs or process documentation in a federal environment.
  • Experience translating business processes into functional/system requirements for a software build.
  • Familiarity with NOAA, OAR, or federal shared-services / administrative operations.
  • PMP or CAPM certification.

Why Join Our Team
At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 401(k) Plan
  • Holiday Pay
  • Paid Time Off

FWI is an Equal Opportunity Employer, including disability/vets.
Pay Range
Negotiable

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