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Shared Services Associate Jobs in Raleigh, NC (NOW HIRING)

Opensity Solutions

Office Services Associate

Raleigh, NC · On-site

$15.50 - $19.50/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Maintain conference rooms and shared spaces throughout the day. Common Areas * Ensure cleanliness ...

HITT Contracting

Associate, Administrative Services

Raleigh, NC · On-site

$17 - $21.25/hr

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with ... Associate, Administrator The Administrative Services Associate is a member of the Administrative ...

HITT Contracting

Associate, Administrative Services

Raleigh, NC · On-site

$17 - $21.25/hr

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with ... Associate, Administrator The Administrative Services Associate is a member of the Administrative ...

UNC HEALTH

Intern - Security Operations

Chapel Hill, NC · On-site

$17.60 - $24.29/hr

Enrolled in an associate or bachelor's program preferred. Other Information Education Requirements ... Shared Services Organization Unit: System Security Operations Work Type: Intern Standard Hours Per ...

UNC Health

Intern - Security Operations

Chapel Hill, NC · On-site

$17.60 - $24.29/hr

Enrolled in an associate or bachelor's program preferred. Other Information Education Requirements ... Shared Services Organization Unit: System Security Operations Work Type: Intern Standard Hours Per ...

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Shared Services Associate information

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How much do shared services associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for shared services associate in Raleigh, NC is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the key skills and qualifications needed to thrive as a Shared Services Associate, and why are they important?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a Shared Services Associate and how do they contribute to the overall efficiency of an organization?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are Shared Services Associates?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
What are the most commonly searched types of Shared Services jobs in Raleigh, NC? The most popular types of Shared Services jobs in Raleigh, NC are:
What are popular job titles related to Shared Services Associate jobs in Raleigh, NC? For Shared Services Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Shared Services Associate jobs in Raleigh, NC look for? The top searched job categories for Shared Services Associate jobs in Raleigh, NC are:
Shared Services Associate jobs near you

Office Services Associate

Opensity Solutions

Raleigh, NC • On-site

$15.50 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
The Office Services Associate position will be a highly visible point of contact to our internal and external guests in the office and will provide a warm and welcoming office experience. This role will uphold clients' values and will work closely with the Client Service Manager to ensure the office operates efficiently and in excellence daily while consistently. providing the highest level of customer service.
ROLES & RESPONSIBILITIES:
Office & Facilities

  • Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
  • Coordinate with building management, security, engineering, and vendors.
  • Submit maintenance requests and support overall workplace operations.
Visitors & Vendors
  • Coordinate visitor access with building security.
  • Greet and direct visitors, notifying appropriate contacts.
  • Monitor building access points as needed.
  • Validate and track approved visitor parking.

Conference Rooms & Space Reservations
  • Manage conference room and workspace reservations using internal systems.
  • Support scheduling needs and resolve conflicts.
  • Coordinate external building conference room bookings when required.
Meetings & Catering
  • Place and track all catering orders in line with firm guidelines.
  • Coordinate, confirm, and support catering setup and teardown.
  • Prepare meeting rooms and ensure alignment with meeting organizers.
Office Access & Security
  • Issue, track, and manage employee and visitor access badges.
  • Coordinate with building security for onboarding, offboarding, and access audits.

Office Operations
  • Respond promptly to employee requests.
  • Process mail, packages, courier requests, and certified mail.
  • Order business cards and life event items per guidelines.
  • Support event planning and office initiatives.
  • Maintain conference rooms and shared spaces throughout the day.
Common Areas
  • Ensure cleanliness and readiness of all common areas and conference rooms.
  • Replenish supplies and report issues as needed.

KNOWLEDGE, SKILLS & ATTRIBUTES:
  • 1-2 years of experience in office services, hospitality, or workplace operations
  • Strong communication and relationship management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office and workplace systems
  • Strong attention to detail and organizational skills
QUALIFICATIONS:
  • Client-focused mindset
  • Leadership and accountability
  • Operational efficiency
  • Problem-solving and decision-making

The Compensation range for this role is 20.00 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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