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Shared Services Coordinator Jobs in Raleigh, NC (NOW HIRING)

Apis Services, Inc.

Service Coordinator

Lillington, NC · On-site

$16.50 - $21/hr

SERVICE COORDINATOR Position Overview: The Service Coordinator ensures the smooth day-to-day ... Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities ...

Amentum

HR Services Coordinator

Raleigh, NC · On-site

$22 - $28/hr

Amentum is seeking an HR Services Coordinator to contribute to the success of the Human Resources Shared Services and Data Management function, focused in the areas of end user support, data entry ...

Mungo Homes

Marketing Coordinator

Apex, NC · On-site

$32K - $44K/yr

Mungo Homes has a new opening for a Marketing Coordinator on our Mid-Atlantic Region team! This ... Serve as liaison between sales management and shared services to brainstorm and request market and ...

Mungo Homes

Marketing Coordinator

Apex, NC

$32K - $44K/yr

Mungo Homes has a new opening for a Marketing Coordinator on our Mid-Atlantic Region team! This ... Serve as liaison between sales management and shared services to brainstorm and request market and ...

Mungo Homes

Marketing Coordinator

Raleigh, NC · On-site

$30 - $35/hr

Mungo Homes has a new opening for a Marketing Coordinator on our Central Region team! This position ... Serve as liaison between sales management and shared services to brainstorm and request market and ...

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All JobsShared Services JobsShared Services Coordinator JobsShared Services Coordinator Jobs in Raleigh, NC

Shared Services Coordinator information

See Raleigh, NC salary details

$13

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$33

How much do shared services coordinator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for shared services coordinator in Raleigh, NC is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $23.37 per hour, depending on experience, location, and employer.

How does a Shared Services Coordinator typically interact with different departments within an organization?

As a Shared Services Coordinator, you will frequently collaborate with multiple departments—such as HR, finance, procurement, and IT—to streamline administrative processes and ensure consistent service delivery. You’ll act as a central point of contact, gathering requirements, resolving service requests, and facilitating communication among teams. This cross-functional interaction not only helps in resolving issues efficiently but also provides valuable insight into various business functions, fostering professional growth and organizational knowledge.

What are the key skills and qualifications needed to thrive as a Shared Services Coordinator, and why are they important?

To thrive as a Shared Services Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with ERP systems, HRIS platforms, and proficiency in Microsoft Office Suite are typically required. Excellent communication, problem-solving, and customer service skills help you effectively manage stakeholder needs and resolve cross-functional issues. Mastering these abilities ensures efficient service delivery and supports smooth operations across multiple departments.

What is the difference between Shared Services Coordinator vs Administrative Assistant?

AspectShared Services CoordinatorAdministrative Assistant
Required CredentialsTypically requires a bachelor's degree in business, management, or related fieldHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentCorporate offices, shared service centers, or multi-departmental settingsOffice settings, supporting various departments or executives
Employer & Industry UsageCommon in large organizations, government agencies, and multinational companiesWidely used across industries for general office support
Search & Comparison IntentOften compared for roles involving process coordination and service deliveryCompared for general administrative support roles

The Shared Services Coordinator focuses on managing and streamlining shared services across departments, requiring specific coordination skills and relevant credentials. In contrast, an Administrative Assistant provides general office support, often with less emphasis on process management. While both roles support organizational operations, the Shared Services Coordinator typically handles more complex service delivery tasks within larger organizations.

What is a shared services coordinator?

A shared services coordinator manages and coordinates centralized support functions such as human resources, finance, IT, or administrative services within an organization. They ensure efficient delivery of these services across departments, often using enterprise resource planning (ERP) systems and requiring strong organizational and communication skills.

What are the most commonly searched types of Shared Services jobs in Raleigh, NC?

The most popular types of Shared Services jobs in Raleigh, NC are:

What are popular job titles related to Shared Services Coordinator jobs in Raleigh, NC?

For Shared Services Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Shared Services Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Shared Services Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Shared Services Coordinator jobs?

Cities near Raleigh, NC with the most Shared Services Coordinator job openings:

Shared Services Coordinator jobs near you
Infographic showing various Shared Services Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $45,771 per year, or $22 per hour.

Service Coordinator

Lillington, NC • On-site

Apis Services, Inc.
Non-Profits • 1 - 5K employees
Learn more about Apis Services, Inc.external

$16.50 - $21/hr

Other

Re-posted 25 days ago

Job description

About the Job
Job Posting Title: SERVICE COORDINATOR
Position Overview:
The Service Coordinator ensures the smooth day-to-day operations of Wake Enterprises program sites by supervising staff, coordinating services, and ensuring high-quality, person-centered supports for individuals with developmental disabilities. This role provides leadership to direct service staff, oversees program compliance, manages participant caseloads, and ensures all regulatory, funding, and quality standards are met.
The Service Coordinator serves as a Qualified Developmental Disabilities Professional (QDDP) and plays a critical role in participant outcomes, staff supervision, and program growth.
Key Responsibilities:
Program Leadership & Operations:
  • Provide professional supervision and leadership to Associate Professionals, Direct Support Professionals, and Employment Specialists.
  • Coordinate daily site operations, including staffing coverage and transportation.
  • Ensure assigned sites operate within capacity and maintain safe, effective service delivery.
  • Act as backup support staff as needed.
Participant Services (QDDP Functions):
  • Manage assigned participant caseloads, including admissions and discharges.
  • Develop, review, and update service plans, goals, and objectives.
  • Represent Wake Enterprises at service planning meetings and coordinate when acting as lead agency.
  • Ensure participant documentation, authorizations, and daily service records are accurate and current.
  • Monitor implementation of behavior plans and directly observe staff/participant interactions.
  • Coordinate referrals with MCOs and residential agencies to maintain capacity and support program growth.
  • Plan and coordinate participant activities and community-based experiences aligned with individual goals.
Compliance, Quality & Documentation:
  • Ensure compliance with all regulatory, funding source, and documentation requirements.
  • Review and approve participant time, services, and billing submissions.
  • Coordinate incident reporting and investigations with the Quality Assurance Specialist.
  • Participate in audits, quality improvement initiatives, and accreditation activities (CQL).
  • Maintain accurate records for participant services, staff attendance, and payroll approvals.
Staff Development & Supervision:
  • Train and mentor staff on person-centered practices, documentation standards, confidentiality, and participant rights.
  • Conduct staff in-service meetings and ensure completion of required training.
  • Supervise and evaluate staff performance; partner with HR on coaching and disciplinary actions as needed.
  • Support onboarding, mentoring, and retention initiatives, including engagement activities.
Administrative & Site Coordination:
  • Monitor facility and fleet maintenance needs and coordinate repairs.
  • Maintain supply inventory and submit purchase requests.
  • Participate in safety, admissions, human rights, and quality improvement committees.
  • Uphold Wake Enterprises' Code of Ethics and mandatory reporting requirements.
Qualifications:
Education & Experience:
Minimum Requirements:
  • Bachelor's degree in Special Education, Psychology, Social Work, Counseling, or related human services field and Two (2) years of full-time post-baccalaureate experience supporting individuals with developmental disabilities. OR
  • Bachelor's degree in an unrelated field and Four (4) years of post-baccalaureate experience with the population served.
  • One (1) year of supervisory experience preferred.
Certifications & Licensure:
  • Valid North Carolina Driver's License, personal vehicle, and insurance.
  • NCI Certification.
  • First Aid/CPR Certification.
  • Medication Administration Certification.
  • Ability to obtain instructor certifications as required (NCI, PCP, First Aid/CPR, etc.).
Skills & Competencies:
  • Strong verbal, written, and documentation skills.
  • Excellent organization, time management, and problem-solving abilities.
  • Ability to work collaboratively in a team environment.
  • Detail-oriented with a strong commitment to accuracy and compliance.
  • Knowledge of developmental disabilities and community-based service models.
  • Proficiency with computers and electronic documentation systems.
  • Ability to maintain professional relationships with participants, families, staff, and community partners.

Why Wake Enterprises?
Wake Enterprises is committed to person-centered services, community inclusion, and staff development. We offer meaningful work, opportunities for leadership growth, and the chance to make a direct impact on the lives of individuals we support.
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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