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Shared Services Associate Jobs in Raleigh, NC (NOW HIRING)

Reporting to the Senior Manager of HR Shared Services, this role helps ensure HR policies ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Reporting to the Senior Manager of HR Shared Services, this role helps ensure HR policies ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

Client Service Associate II

Raleigh, NC · Hybrid

$14 - $19.50/hr

You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment ... Digital mental health services (Talkspace) * Flexible work hours (availability varies by office and ...

Every associate plays a vital role in creating meaningful experiences for pets and their families ... This role has shared responsibility for the oversight of the safety of people and pets and store ...

High school diploma or equivalent required (Associate or Bachelor"s degree preferred) * 2+ years of ... Experience in shared services, order management, or supply chain environments * Exposure to OCR ...

High school diploma or equivalent required (Associate or Bachelor"s degree preferred) * 2+ years of ... Experience in shared services, order management, or supply chain environments * Exposure to OCR ...

Work/life balance is supported through advance scheduling and shared rotation across the leadership ... Supports, mentors, and trains cooks, food service associates, and sanitation teammates to build a ...

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Shared Services Associate information

See Raleigh, NC salary details

$10

$19

$32

How much do shared services associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for shared services associate in Raleigh, NC is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Shared Services Associate, and why are they important?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a Shared Services Associate and how do they contribute to the overall efficiency of an organization?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are Shared Services Associates?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the most commonly searched types of Shared Services jobs in Raleigh, NC? The most popular types of Shared Services jobs in Raleigh, NC are:
What are popular job titles related to Shared Services Associate jobs in Raleigh, NC? For Shared Services Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Shared Services Associate jobs in Raleigh, NC look for? The top searched job categories for Shared Services Associate jobs in Raleigh, NC are:
Sr. Specialist, HR Compliance

Sr. Specialist, HR Compliance

MyEyeDr.

Raleigh, NC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago


MyEyeDr. rating

6.2

Company rating: 6.2 out of 10

Based on 195 frontline employees who took The Breakroom Quiz

686th of 864 rated healthcare providers


Job description

Description
About the role
The Senior Specialist, HR Compliance supports the administration and execution of MyEyeDr.'s HR compliance programs across a growing multi-state organization. Reporting to the Senior Manager of HR Shared Services, this role helps ensure HR policies, processes, and practices align with federal, state, and local employment regulations. The position is responsible for supporting compliance audits, maintaining compliance documentation, monitoring regulatory changes, and partnering with HR, Legal, and operational teams to drive consistent and compliant people practices. This role also supports leave and accommodation process compliance, workforce documentation programs, and ongoing improvements to HR compliance processes and reporting. As part of a mission driven organization focused on patient first care and unified teamwork, this role helps ensure our HR practices support exceptional patient experiences and MyEyeDr.'s commitment to helping patients see, look, and be their best.
This is a hybrid remote role, offering a flexible work arrangement out of Raleigh, NC with an in-office requirement of two days per week.
You Will
  • Monitor changes in employment laws and regulations and communicate impacts to HR leadership and partners
  • Maintain compliance documentation including handbooks, state supplements, policy libraries, and compliance matrices
  • Support updates to HR policies, procedures, and practices to align with regulatory requirements
  • Assist with compliance audits by gathering documentation, tracking findings, and supporting remediation efforts
  • Prepare recurring compliance reports, dashboards, and summaries for HR leadership
  • Respond to routine compliance and policy-related questions from employees, managers, and HR partners
  • Provide compliance guidance related to FMLA, ADA, leave administration, and accommodations, escalating complex matters as needed
  • Support compliance administration for harassment prevention training, accommodations, and other HR compliance programs
  • Partner with HR Shared Services, HRBPs, Talent Acquisition, Benefits, and Legal to support consistent compliance practices
  • Support Form I-9, E-Verify, and background screening compliance processes and maintain audit-ready documentation
  • Oversee labor law posting compliance across all locations through GovDocs administration
  • Recommend improvements to HR compliance processes, reporting, and monitoring practices

About You
  • Bachelor's degree in Human Resources , Business, or related field; or equivalent experience required
  • 5+ years of HR compliance, HR operations, or related experience required
  • Knowledge of employment law fundamentals including FMLA, ADA, and wage and hour regulations
  • Experience in a multi-state or healthcare environment preferred
  • Experience supporting audits, compliance reporting, or HR operations
  • HR certification such as PHR or SHRM-CP preferred
  • Strong attention to detail, organization, and problem-solving skills
  • Strong written and verbal communication skills
  • Ability to manage confidential information and apply policies consistently
  • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
  • Occasional travel may be required

Grow with Us
  • Career Development and Training Opportunities
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401(k ) with competitive company match
  • Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

What MyEyeDr. employees say

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MyEyeDr. logo

About MyEyeDr.

Sourced by ZipRecruiter

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Vienna, VA, US

Year founded

2001