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Citizens Bank Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Investment Specialist

Raleigh, NC · On-site

Overview Join First Citizens Bank and be part of a team dedicated to helping clients build stronger financial futures. From banking and lending to investments, insurance, and wealth planning, the ...

First Citizens Bank

Premier Client Banker

Raleigh, NC · Hybrid

$17.50 - $21.75/hr

... First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at #LI-JW2 ...

First Citizens Bank

Premier Client Banker

Raleigh, NC · Hybrid

$17.50 - $21.75/hr

... First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at #LI-JW2 ...

First Citizens Bank

Investment Specialist

Raleigh, NC · On-site

Overview Join First Citizens Bank and be part of a team dedicated to helping clients build stronger financial futures. From banking and lending to investments, insurance, and wealth planning, the ...

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All JobsCitizens Bank JobsCitizens Bank Jobs in Raleigh, NC

Citizens Bank information

See Raleigh, NC salary details

$12

$19

$25

How much do citizens bank jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for citizens bank in Raleigh, NC is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Citizens Bank employee, and why are they important?

To thrive at Citizens Bank, you generally need a background in finance or business, relevant banking experience, and a strong understanding of financial products and services. Familiarity with banking software systems, customer relationship management (CRM) tools, and compliance certifications such as FINRA licenses may be required for certain roles. Excellent interpersonal skills, attention to detail, and problem-solving abilities help employees build trust with clients and work effectively in team environments. These skills are crucial for ensuring regulatory compliance, delivering exceptional customer service, and contributing to the bank's overall success.

What is the difference between Citizens Bank vs Loan Officer?

AspectCitizens BankLoan Officer
Primary RoleFinancial institution providing banking servicesProfessionals who evaluate and approve loan applications
Work EnvironmentBank branches, corporate officesBank branches, client meetings, remote work
Required CredentialsVaries; often a degree in finance or related fieldOften requires a finance, business degree, or relevant experience
Industry UsageUsed by banking institutions like Citizens BankCommonly used by banking and mortgage companies

Citizens Bank is a financial institution offering a range of banking services, while a Loan Officer is a professional role within banks like Citizens Bank, responsible for evaluating and processing loan applications. The two are related but serve different functions within the banking industry.

What are some common challenges faced by employees working at Citizens Bank, and how does the company support staff in overcoming them?

Employees at Citizens Bank often navigate challenges such as adapting to regulatory changes, meeting customer expectations in a fast-paced environment, and staying up-to-date with evolving banking technologies. The company supports staff by providing ongoing training programs, access to digital tools, and fostering a collaborative team culture. Additionally, Citizens Bank encourages open communication between managers and team members, ensuring that employees have the guidance and resources needed to succeed in their roles.

What is a Citizens Bank employee?

A Citizens Bank employee is a professional who works for Citizens Bank, a major regional bank offering a wide range of financial products and services. Employees may work in various roles such as customer service, banking operations, lending, financial advising, or management. Their responsibilities typically include assisting customers, managing accounts, processing transactions, and providing financial guidance. Citizens Bank values customer service, ethical practices, and financial expertise. Employees receive training to ensure they can meet the needs of both individuals and businesses.
What are popular job titles related to Citizens Bank jobs in Raleigh, NC? For Citizens Bank jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Citizens Bank jobs in Raleigh, NC look for? The top searched job categories for Citizens Bank jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Citizens Bank jobs? Cities near Raleigh, NC with the most Citizens Bank job openings:
Citizens Bank jobs near you
Infographic showing various Citizens Bank job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $40,151 per year, or $19.3 per hour.

Bank Sales and Service Representative (Teller)

First Citizens Bank

Clayton, NC

$13.25 - $17.25/hr

Full-time

Posted 27 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 170 rated banks

Job description

Overview

Are you a people person Be a First Citizens person. Join our branch team and make a difference.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
  • Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
  • Agility: Able to process information and move quickly through problem resolution

Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

High School Diploma or GED and 6 months customer service experience

Preferred Area of Experience: Sales

Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High School Diploma or GED and 6 months customer service experience

Preferred Area of Experience: Sales

Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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