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Entry Level First Citizens Bank Jobs in Raleigh, NC

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Entry Level First Citizens Bank information

See Raleigh, NC salary details

$31.1K

$79.6K

$129.3K

How much do entry level first citizens bank jobs pay per year?

As of Jul 4, 2026, the average yearly pay for entry level first citizens bank in Raleigh, NC is $79,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $99,600.00 per year, depending on experience, location, and employer.

Is it hard to get a job at First Citizens?

Securing an entry-level position at First Citizens Bank generally involves meeting basic qualifications such as a high school diploma or equivalent and demonstrating good customer service skills. The application process may include interviews and background checks, and competition can vary based on location and role availability.

How much does Citizens bank pay per hour?

Entry-level positions at Citizens Bank typically pay around $15 to $17 per hour, depending on location and role. Compensation may vary based on experience, shift, and specific job responsibilities, and employees often receive benefits such as training and development opportunities.

What kind of training and support can I expect as an entry-level employee at First Citizens Bank?

As an entry-level employee at First Citizens Bank, you can expect a comprehensive onboarding process that includes both classroom and on-the-job training. You'll learn about bank policies, customer service standards, and the specific software systems used at the bank. Ongoing support is provided through mentorship from experienced team members and regular feedback from supervisors, ensuring you feel confident in your responsibilities. Additionally, First Citizens Bank encourages continuous learning and offers resources for career advancement within the organization.

What is the difference between Entry Level First Citizens Bank vs Customer Service Representative?

AspectEntry Level First Citizens BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer some collegeHigh school diploma or equivalent; customer service experience helpful
Work EnvironmentBank branches, office settings, customer interactionCall centers, bank branches, office settings
Employer & Industry UsagePrimarily banking and financial servicesFinancial institutions, retail banking
Common Search & Comparison IntentEntry level banking roles at First Citizens BankCustomer service roles in banking

Both roles involve customer interaction within banking environments. An Entry Level First Citizens Bank position typically refers to initial roles in banking at First Citizens Bank, focusing on basic banking operations. A Customer Service Representative is a similar role found across many financial institutions, emphasizing customer support and service. The main differences are the specific employer and potential job responsibilities, but both require similar credentials and work environments.

What are the key skills and qualifications needed to thrive as an Entry Level employee at First Citizens Bank, and why are they important?

To thrive as an Entry Level employee at First Citizens Bank, you generally need a bachelor’s degree in business, finance, or a related field, along with basic knowledge of banking principles. Familiarity with banking software, Microsoft Office Suite, and customer relationship management (CRM) systems is typically expected. Strong interpersonal skills, attention to detail, and a commitment to excellent customer service help individuals stand out in this role. These skills and qualities are crucial for building client trust, ensuring accurate transactions, and supporting the bank’s reputation for quality service.

What are the First Citizens entry level jobs?

Entry level jobs at First Citizens Bank typically include positions such as teller, customer service associate, and banking associate. These roles often require basic financial knowledge, strong communication skills, and may involve training on banking software and procedures.

Can I get a bank job without experience?

Entry-level bank jobs, such as teller or customer service associate, often do not require prior experience and focus on basic skills like communication and math. Employers may provide on-the-job training and look for a willingness to learn and a professional attitude. Certifications or knowledge of banking software can be beneficial but are not always mandatory for entry-level positions.

What are entry level positions at First Citizens Bank?

Entry level positions at First Citizens Bank typically include roles such as teller, customer service representative, and personal banker. These jobs are designed for candidates with little to no prior banking experience and provide on-the-job training. Responsibilities may include assisting customers with transactions, opening accounts, and answering questions about bank products and services. These positions offer opportunities to learn about the banking industry and can serve as a stepping stone to more advanced roles within the bank.
What are the most commonly searched types of First Citizens Bank jobs in Raleigh, NC? The most popular types of First Citizens Bank jobs in Raleigh, NC are:
What are popular job titles related to Entry Level First Citizens Bank jobs in Raleigh, NC? For Entry Level First Citizens Bank jobs in Raleigh, NC, the most frequently searched job titles are:
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What cities near Raleigh, NC are hiring for Entry Level First Citizens Bank jobs? Cities near Raleigh, NC with the most Entry Level First Citizens Bank job openings:
Entry Level First Citizens Bank jobs near you
Financial Services Representative - Durham Main (Personal Banker)

Financial Services Representative - Durham Main (Personal Banker)

First Citizens Bank

Durham, NC

Full-time

Posted 10 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

89th of 144 rated banks

Job description

Overview

A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real estate secured); as well as identifying and referring sales opportunities to the appropriate bank partner.

Qualities of a successful candidate:

Sales Outreach: Self-starter that is disciplined enough to manage daily calling activity to achieve required results.

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Builds trust and confidence with clients

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Influence: Capable of building rapport with different personalities to drive positive results

Agility: Able to process information and move quickly through problem resolution


Responsibilities
  • Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

Bachelor's Degree and 1 year of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program OR High School Diploma or GED and 5 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program

Preferred Area of Experience: Financial services sales, telephone sales

License or Certification Type: In cases where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role

Required Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 1 year of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program OR High School Diploma or GED and 5 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program

Preferred Area of Experience: Financial services sales, telephone sales

License or Certification Type: In cases where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role

Required Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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