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Entry Level First Citizens Bank Jobs in Raleigh, NC

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Entry Level First Citizens Bank information

See Raleigh, NC salary details

$31.1K

$79.6K

$129.3K

How much do entry level first citizens bank jobs pay per year?

As of Sep 6, 2026, the average yearly pay for entry level first citizens bank in Raleigh, NC is $79,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $99,600.00 per year, depending on experience, location, and employer.

What are entry level positions at First Citizens Bank?

Entry level positions at First Citizens Bank typically include roles such as teller, customer service representative, and personal banker. These jobs are designed for candidates with little to no prior banking experience and provide on-the-job training. Responsibilities may include assisting customers with transactions, opening accounts, and answering questions about bank products and services. These positions offer opportunities to learn about the banking industry and can serve as a stepping stone to more advanced roles within the bank.

What kind of training and support can I expect as an entry-level employee at First Citizens Bank?

As an entry-level employee at First Citizens Bank, you can expect a comprehensive onboarding process that includes both classroom and on-the-job training. You'll learn about bank policies, customer service standards, and the specific software systems used at the bank. Ongoing support is provided through mentorship from experienced team members and regular feedback from supervisors, ensuring you feel confident in your responsibilities. Additionally, First Citizens Bank encourages continuous learning and offers resources for career advancement within the organization.

What are the key skills and qualifications needed to thrive as an entry level employee at First Citizens Bank, and why are they important?

To thrive as an Entry Level employee at First Citizens Bank, you generally need a bachelor’s degree in business, finance, or a related field, along with basic knowledge of banking principles. Familiarity with banking software, Microsoft Office Suite, and customer relationship management (CRM) systems is typically expected. Strong interpersonal skills, attention to detail, and a commitment to excellent customer service help individuals stand out in this role. These skills and qualities are crucial for building client trust, ensuring accurate transactions, and supporting the bank’s reputation for quality service.

What is the difference between Entry Level First Citizens Bank vs Customer Service Representative?

AspectEntry Level First Citizens BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer some collegeHigh school diploma or equivalent; customer service experience helpful
Work EnvironmentBank branches, office settings, customer interactionCall centers, bank branches, office settings
Employer & Industry UsagePrimarily banking and financial servicesFinancial institutions, retail banking
Common Search & Comparison IntentEntry level banking roles at First Citizens BankCustomer service roles in banking

Both roles involve customer interaction within banking environments. An Entry Level First Citizens Bank position typically refers to initial roles in banking at First Citizens Bank, focusing on basic banking operations. A Customer Service Representative is a similar role found across many financial institutions, emphasizing customer support and service. The main differences are the specific employer and potential job responsibilities, but both require similar credentials and work environments.

Can you work at an entry level First Citizens Bank with no prior experience?

Entry-level positions at First Citizens Bank typically do not require prior experience, as they often focus on customer service skills and basic financial knowledge. Training is usually provided on the job, making it accessible for candidates new to the banking industry.

Can you work in an entry level First Citizens Bank with no experience?

Entry level positions at First Citizens Bank typically do not require prior experience, as they often focus on customer service and basic banking tasks. Candidates may need to demonstrate strong communication skills and a willingness to learn, with on-the-job training provided. Having some familiarity with banking procedures or basic computer skills can be helpful but is not always mandatory for entry-level roles.

What are the most commonly searched types of First Citizens Bank jobs in Raleigh, NC?

The most popular types of First Citizens Bank jobs in Raleigh, NC are:

What are popular job titles related to Entry Level First Citizens Bank jobs in Raleigh, NC?

For Entry Level First Citizens Bank jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level First Citizens Bank jobs in Raleigh, NC look for?

The top searched job categories for Entry Level First Citizens Bank jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level First Citizens Bank jobs?

Cities near Raleigh, NC with the most Entry Level First Citizens Bank job openings:

Entry Level First Citizens Bank jobs near you
Infographic showing various Entry Level First Citizens Bank job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $79,623 per year, or $38.3 per hour.

Financial Sales Manager (Branch Manager)

First Citizens Bank

Louisburg, NC • On-site

Full-time

Posted 6 days ago

Key responsibilities

  • Manage sales efforts and associates in a branch location to achieve financial, production, and relationship goals.

  • Oversee branch operations, ensuring compliance with regulations, policies, and risk management procedures.

  • Engage in outbound calling and proactive customer outreach to generate new business opportunities and referrals.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 175 rated banks

Job description

Overview

Stable. Family. Opportunities. Unique. Whether First Citizens Bank has been established for 120+ years, or expanding its presence in your market, we invite you to be a part of our story. We’re looking for people who want more than just a job – who want to make a difference in the communities where we live and work.

As a Financial Sales Manager at First Citizens Bank, you will manage sales efforts and associates in a branch location and oversee branch operations, with the support of an operations specialist. This role engages in outbound calling activities to generate new business opportunities and drives accountability for proactive customer outreach with the branch sales team. You will leverage your team and your own expertise in consumer and small business financial needs. This position establishes banking relationships, extends credit and identifies referrals for specialty partners.


Responsibilities & Qualifications
  • Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team
  • Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.
    Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.


Position Specific Skills:
Providing financial guidance and expertise
Financial literacy
Financial analysis
Knowledge of retail banking products and services
Business development
Networking and building centers of influence
Application of a structured sales process

Sales management and leadership

Performance coaching

Communication (Written and Verbal)

Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience in Sales, customer service, or lending, or financial services sales, including supervisory OR High School Diploma or GED/Equivalent and 6 years' experience in Sales, customer service, or lending, or financial services sales, including supervisory
Required Licenses or Certifications: In cases where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role. Must complete federal registration and annual renewal as required by the SAFE Act. Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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