ZipRecruiter

Log In

1

Service Writer Jobs in Ontario (NOW HIRING)

DIALOG

Senior Specifications Writer

Ottawa, ON

CA$90K - CA$124K/yr

Maintain currency of specification writing skills, aspects of building science, contract law and ... Your experience within a large professional services organizations and contributions to sharing ...

D2L

Proposal Writer and Operations

Kitchener, ON · On-site +1

... and service offerings. * Facilitate document reviews. * Provide feedback on content library ... Experience writing persuasive documents an asset. * Excellent knowledge of Microsoft Office ...

Quantum Space

Who We're Looking For We are seeking an experienced and strategic Senior Technical Writer to develop compelling proposal content that supports Quantum Space's growth across national security, civil ...

Brafton

Remote Full-Time Travel Writer

Toronto, ON · Remote

CA$48K - CA$56K/yr

Writers who have traveled on cruise ships are especially encouraged to apply. Brafton Content Writers are dedicated to producing strong, creative pieces that are integrated into clients' content ...

Mercor

Clinical Trial Writer - PhD

Toronto, ON · Remote

CA$90 - CA$150/hr

Medical Writer Type: Contract Compensation: $90-$150/hour Location: Remote Commitment: 20-25 hours ... Author full CSR sections and design prompts, golden outputs, and rubrics. * Quantify the ability of ...

Nova Staffing Inc

310T-Scarborough

Scarborough, ON · On-site

Advises Service Writer when tasks will take longer to repair due to unusual situations so that the advisor can communicate with the customer and get authorization to continue the repair Always gets ...

Nova Staffing Inc

310T

Toronto, ON · On-site

Advises Service Writer when tasks will take longer to repair due to unusual situations so that the advisor can communicate with the customer and get authorization to continue the repair Always gets ...

Rivalry

As the SEO Content Writer, you will be responsible for producing and managing content on the Rivalry website. You will work closely with the SEO team to define content strategies and ensure ...

previous page

Showing results 41-60

All JobsService Writer JobsService Writer Jobs in Ontario

Service Writer information

See Ontario salary details

$9

$18

$27

How much do service writer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service writer in Ontario is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.91 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs

What are popular job titles related to Service Writer jobs in Ontario?

For Service Writer jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Service Writer jobs in Ontario look for?

The top searched job categories for Service Writer jobs in Ontario are:

What are popular job titles related to Service Writer jobs in ON?

For Service Writer jobs in ON, the most frequently searched job titles are:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Ontario as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $37,660 per year, or $18.1 per hour.

Senior Specifications Writer

DIALOG

Ottawa, ON

CA$90K - CA$124K/yr

Full-time

Medical, Dental, PTO

Re-posted 14 days ago

Job description

Here at DIALOG, we are passionate about design and believe it can and should meaningfully improve the wellbeing of our communities and the environment we all share.
 
We are a multi-disciplinary practice of architects, interior designers, urban designers and planners, structural, mechanical and electrical engineers, landscape architects and sustainability experts who design for community wellbeing and urban vibrancy. We are a fun-loving bunch of big thinkers and city-shapers, who are collaborative in our approach, diverse in our perspectives, aspirational in our pursuits, and optimistic about what's next. We're always looking for passionate people who share our values and care as much about our communities as we do. We're proud to be a Certified B Corporation and one of Canada's Greenest Employers, committed to using our design practice as a force for good in the world.

Are you passionate about building science? Do you have a knack for digging deep into technical details and product literature? Are you excited about innovating to design buildings that are functional and beautiful while minimizing their impact on the environment?
 
As a Specifier at DIALOG, you will be an integral part of our Practice-wide Specifications Team. This team is dedicated to coaching and mentoring you as you grow and develop in your role. You will work closely with Project Management leads, Job Captains, and project teams to prepare, execute, and manage the specification writing process, seeing your projects from beginning to end.
 
This role can be based in the Calgary, Edmonton, Ottawa, Toronto or Vancouver studio.
How you'll make a difference:
  • Collaborate and Advise: Be the point person for all things specifications; our Go To Person! Advise and guide architects and engineers, contract administrators and project managers, and out-of-house specialty consultants regarding project specific specifications and certain aspects of tendering and contracting procedures.
  • Leadership: Manage and lead specifications on a variety of projects. Mentor and coach more junior team members, and assist with the management of workloads and project deadlines for the specification group.
  • Expertise in Building Science: Maintain currency of specification writing skills, aspects of building science, contract law and product research. Be aware of and seek guidance in the preparation of documents for multiphased and nonconventional methods of contract delivery such as Design-Built, Construction Managed, or P3 projects.
  • Foster Relationships: Build effective working relationships with project managers and guide project teams on bidding and contracting procedures, including the preparation and administration of addenda and bid revisions.
  • Innovate and Create: Review, edit, and write architectural specifications, and work alongside other disciplines to prepare project documents.
  • Business Development: Participate in proposal development. Act as a DIALOG ambassador by presenting, publishing, and speaking publicly on research and technical innovation topics.
Who you are:
  • Experienced and Passionate: You have an aptitude for specifications and a passion for building science. Editing and writing specifications may have been a part of your regular work duties, or other equivalent experience gained through construction contract administration or project management through administration and interpretation of the specification.
  • Educated and Certified: You hold a degree in architecture or engineering, or a diploma in architectural technology. Certification or a desire to get certified as a Certified Specification Practitioner (CSP) or Registered Specification Writer (RSW) is an asset.
Additional assets that turn our heads:
  • Experience: Specification writing on projects of varying scale, typology and project delivery model; building science expertise; construction contract administration experience. 
  • Awareness: Knowledge of construction specification formats including MasterFormat, UniFormat and SectionFormat, and awareness of OmniClass and its role in BIM.
  • Green Thinking: Knowledge of sustainable products and construction techniques including cradle- to- grave issues, environmentally responsible building products, life cycle assessment methodology, and sustainable certification standards (LEED, WELL, Living Building Challenge). 
  • Who You Know: Your experience within a large professional services organizations and contributions to sharing knowledge with your extended network.
$90,000 - $124,000 a year
Don't meet every single requirement? We still encourage you to apply! We're looking for future DIALOGers who are eager to learn, bring unique perspectives, and want to make a real difference in the world-even if your experience doesn't align perfectly with every qualification.
 
Perks & Benefits
Parental leave top-up programs for all parents upon the birth or adoption of a child, RRSP matching, competitive medical and dental benefits coverage upon the first day of employment, discounted memberships, encouraged work/life balance with gifted time off during the holiday season and Vacation Buy-Up program, and reimbursement for professional memberships and dues are just a few of the benefits that DIALOGers enjoy.
 
Professional Development
DIALOG offers continued professional growth through leadership development opportunities specifically designed for our collaborative culture. Among others, some of our programs include: CoachDIALOG which equips our coaches with essential communication and feedback strategies for building great teams; Integrateducation supports DIALOGers in accredited continuing education opportunities; technical skills development via e-learning pathways; and financial support for relevant external learning opportunities. 
 
Equal Opportunity
DIALOG celebrates diversity and is an equal opportunity employer. We are committed to an inclusive environment for all, free of discrimination and harassment. Employment-related decisions are made without regard to sex, religion, ethnicity, sexual orientation, disability, age and race. In accordance with DIALOG's Accommodation Policy, accommodations for people with disabilities are available upon request for candidates throughout the selection process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply