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Service Writer Jobs in Ontario (NOW HIRING)

Alimentiv

Medical Writer

Toronto, ON · On-site

In this role you will be providing medical writing services and consultation to Clinical Research Scientists, Academic partners, Sponsors and/or the Corporation, which may include researching ...

Alimentiv

Medical Writer

London, ON · On-site

In this role you will be providing medical writing services and consultation to Clinical Research Scientists, Academic partners, Sponsors and/or the Corporation, which may include researching ...

49 Solutions

Bid Writer

Ottawa, ON · On-site

Requirements Responsibilities and Duties: · Assist in supporting the Business Services team with their deliverables · Write, edit, and review bid and tender responses to a high standard, ensuring ...

Oracle RMS

Content Writer

Concord, ON · On-site

... Services & Insurance, Professional Development and more. At Oracle RMS, we hold an unwavering ... Write and edit blog posts, websites, print/ digital marketing material. * Create appealing written ...

NLS Engineering

Proposal Writer

Stoney Creek, ON · On-site +1

CA$50K - CA$60K/yr

NLS Engineering ( provides innovative SCADA engineering services, in the fields of water treatment ... Technical Proposal Writer You will be a key member of our team, helping us win new business, and ...

FNZ

Technical Writer

Toronto, ON · On-site

At least two years' experience writing high-quality software documentation, ideally within financial services or wealth management. * Strong understanding of the wealth management industry.

Interac Corp.

Technical Writer

Toronto, ON · On-site

Familiarity with standard IT Service Management (ITSM) operational practices and processes like DevOps, DevSecOps, and ITIL. * The ability to create clear, accessible writing with a keen eye for ...

SSA Recruitment (CA)

Proposal Writer

Vaughan, ON · On-site

$80K - $100K/yr

Proposal Writer(Construction Industry) Location: West GTA Hours: 8:00 AM - 5:00 PM Reports To: Director of Business Development I am currently recruiting for a Proposal Writer on behalf of a well ...

Flatiron Construction Corp

Proposal Writer

Toronto, ON · On-site

CA$75K - CA$90K/yr

Your writing skills and attention to detail will be instrumental in developing winning submissions that drive our business growth. You will collaborate with experienced engineers, estimators, and ...

Flatiron Construction Corp

Proposal Writer

Toronto, ON · On-site

CA$90K/yr

Your writing skills and attention to detail will be instrumental in developing winning submissions that drive our business growth. You will collaborate with experienced engineers, estimators, and ...

Tetra Tech

Technical Writer

Mississauga, ON · On-site

Tetra Tech is adding a Technical Writer to our Power team based in Mississauga, ON. In this role ... services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear ...

Flatiron Construction Corp

Proposal Writer

Toronto, ON · On-site

CA$90K/yr

Your writing skills and attention to detail will be instrumental in developing winning submissions that drive our business growth. You will collaborate with experienced engineers, estimators, and ...

Sonovision

Technical Writer

Mississauga, ON · Hybrid

We are seeking a Technical Writer with strong expertise in XML/SGML-based structured authoring, S1000D, and ATA iSpec 2200. Your work will transform complex engineering information into clear ...

Sonovision

Technical Writer

Mississauga, ON · On-site

$28 - $34/hr

We are seeking a Technical Writer with strong expertise in XML/SGML-based structured authoring, S1000D, and ATA iSpec 2200. Your work will transform complex engineering information into clear ...

PulseLearning

Technical Writer - Canada

Toronto, ON · On-site

CA$30 - CA$60/hr

Role Overview The Technical Writer role is responsible for researching, developing, editing, and maintaining clear, accurate, and user-focused technical documentation and content. These roles are ...

GlaxoSmithKline

Principal Medical Writer

Milverton, ON · On-site

... Service, Decision Making, Emotional Intelligence, Influencing Without Authority, Learning Agility ... In the absence of such written authorization being obtained any actions undertaken by the ...

PulseLearning

Technical Writer - Canada

Toronto, ON

$30 - $60/hr

Role Overview The Technical Writer roleis responsible forresearching, developing, editing, andmaintainingclear,accurate, and user-focused technical documentation and content. These roles are open to ...

Kensington

Travel Writer & Editor

Toronto, ON · Hybrid

CA$125K - CA$150K/yr

Create and write the editorial view that layers Kensington's expert perspective onto curated stories across digital channels. * Design and iterate on newsletter layout and templates, including ...

McMillan LLP

Writer - 20 month Contract

Toronto, ON · On-site

CA$75K - CA$90K/yr

Collaborate with creative services, social media, digital, business development and operations ... Writing and supporting the coordination of a national internal newsletter that enables all teams to ...

DIALOG

Senior Specifications Writer

Toronto, ON

CA$90K - CA$124K/yr

Review, edit, and write architectural specifications, and work alongside other disciplines to ... Your experience within a large professional services organizations and contributions to sharing ...

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Ontario

Service Writer information

See Ontario salary details

$9

$18

$27

How much do service writer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service writer in Ontario is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.91 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs

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For Service Writer jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Service Writer jobs in Ontario look for?

The top searched job categories for Service Writer jobs in Ontario are:

What are popular job titles related to Service Writer jobs in ON?

For Service Writer jobs in ON, the most frequently searched job titles are:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Ontario as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $37,660 per year, or $18.1 per hour.

Medical Writer

Alimentiv

Toronto, ON • On-site

Full-time

Posted 11 days ago

Key responsibilities

  • Coordinate and produce regulatory documents such as protocols, investigator brochures, clinical study reports, and informed consent forms in alignment with established standards and guidelines.

  • Manage writing projects by tracking timelines, coordinating with authors and technical specialists, and providing progress updates to stakeholders.

  • Support publication activities by liaising with external publication professionals, addressing content change requests, and revising content as needed.

Job description

In this role you will be providing medical writing services and consultation to Clinical Research Scientists, Academic partners, Sponsors and/or the Corporation, which may include researching, writing, reviewing and editing scientific information, coordinating document reviews with authors, conducting reference searches and verifying citations, translating research data and findings into  regulatory documents (protocols, investigator brochures, clinical study reports, informed consent forms, etc.) and presentations on a timely basis and in alignment with industry, regulatory and academic style and content guidelines and standards. Track progress and timelines for assigned writing projects. Perform document quality control review when requested. Assist with writing or review of relevant training materials or work instructions as needed.

Clinical Research/Academic Writing Support
  • Lead the content planning and production of regulatory documents (protocols, investigator brochures, clinical study reports, informed consent forms, etc.) in alignment with established standards and guidelines
  • Work with authors/technical specialists to coordinate the completion of specialized content, to translate, write, edit and/or proof data and content (exhibits, illustrations, tables, and appendices) for publication into finished documents appropriate for the stated audience.
  • Act as the project manager for writing deliverables and regularly track timelines and provide progress reports to stakeholder(s).
  • Participate in quality control review for documents written by other authors when requested.
Publication Support
  • Act as primary contact and liaison with external publication executives, illustrators, designers, and editors, representing the Scientists/Investigators, Sponsors and/or the corporation with external specialists to select publication content, address content change requests, complete written revisions and/or resolve competing content requirements.
Other Writing Support
  • Upon request, support study teams with review, editing or proof-reading of study documents or templates, such as charters, informed consent forms, or study plans (safety, statistical analysis, etc.).
  • Assist with writing or reviewing relevant training materials or work instructions when requested.
Qualifications
  • Minimum of an undergraduate degree (advanced degrees preferred) and 3-5 years of relevant experience in medical writing.
  • Previous experience leading the development of protocols, ICFs, and CSRs
  • Trained in GCP, GDPR, and HIPAA
  • Advanced knowledge of EndNote/reference software
  • Familiarity with graphical software and figure development is an asset.
  • Ability to adapt to shifting priorities and assignments.
  • Highly refined written and oral communication skills.
  • Demonstrated ability to work with diplomacy and tact.
  • Previous experience/knowledge of Gastroenterology is an asset.
  • Familiarity with ICH M11 and the AMA Style Guide is an asset.
  • Continuous improvement mindset and willingness to embrace new technologies where appropriate
$69,000 - $115,500 a year
+ bonus
Stay Alert to Recruitment Scams
We have been made aware of individuals posing as our recruiters and contacting candidates with fraudulent opportunities. Our hiring process always includes direct engagement with a recruiter or hiring manager, and we will never ask for sensitive personal information early in the process. Official communication will only come from our company email domains. If something doesn't feel right, we encourage you to verify before responding.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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