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Service Trainee Jobs (NOW HIRING)

BlueCross BlueShield of Tennessee

Customer Service Trainee

$16.50 - $22.25/hr

BCBST is looking for a dedicated Customer Service Representative to join our BlueCare Plus and BlueCare Customer Service departments. In this role, you will provide vital support to Medicare and ...

Rand Cola-Cola Beverages

Equipment Services Trainee

Apex, NC · On-site

$16.91 - $17.50/hr

Equipment Services Trainees are given 12 months from the start of employment to reach the criteria ... The employee has not received negative customer service-related feedback from within RCCB or market

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Service Trainee information

See salary details

$25.5K

$43.5K

$63.5K

How much do service trainee jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service trainee in the United States is $43,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Trainee vs Customer Service Representative?

AspectService TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; often some experience or training
Work EnvironmentTraining programs, entry-level settingsCall centers, retail, service desks
Employer & Industry UsageEntry-level roles in hospitality, retail, and service industriesCustomer support across various sectors like telecom, retail, banking

Service Trainee roles are typically entry-level positions focused on training and skill development, often with minimal prior experience required. Customer Service Representatives handle ongoing customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Trainees are in a learning phase, whereas Customer Service Representatives are fully operational staff.

Is it worth doing a service trainee?

A service trainee position provides hands-on experience in customer service, operations, and industry-specific skills, which can enhance employability and professional development. It often involves on-the-job training, mentorship, and skill-building that can benefit those starting their careers or seeking entry-level roles.
What cities are hiring for Service Trainee jobs? Cities with the most Service Trainee job openings:
What are the most commonly searched types of Service jobs? The most popular types of Service jobs are:
What states have the most Service Trainee jobs? States with the most job openings for Service Trainee jobs include:
Service Trainee jobs near you
Infographic showing various Service Trainee job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,530 per year, or $20.9 per hour.

Service Trainee- MB Grapevine

Avondale Group

Grapevine, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Overview
For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Mercedes-Benz Grapevine a truly special place!
We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.
EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!
  • Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024)
  • Dental
  • Vision
  • FREE Company Paid Life Insurance
  • FREE Employee Assistance Program Support for all employees
  • 401K Retirement Plan
  • Paid Holidays/Vacation/Paid Time Off

Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.
Who is Avondale Group?
A Career at Avondale
Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.
Responsibilities
Our Avondale Mercedes-Benz Grapevine Service Experience Associates (Service Trainee) assist with service department processes to ensure an elevated client experience. The SEA will be trained to complete necessary tasks involved throughout the service experience to ultimately improve overall communication and experience for our clients.
Service Drive Process
  • Assist ASM with daily activities to ensure expedited client updates
  • Understands and utilizes current and future systems (CDK, SDL, Text to Drive, Voile etc.)
  • Assists ASM by notifying clients when repairs are completed, and vehicle is ready for delivery
  • Assists with Service Drive Traffic
    • Assists ASM Team with greeting and starting Repair Order
  • Review, send, and schedule Express Pay
  • Review of next day appointments to provide an elevated experience at time of appointment

Claims Management
  • Process and submit extended warranty claims
  • Process and submit tire and wheel contract claims
  • Process and submit additional third-party coverage claims (Windshield, Dent, etc.)

Outbound Strategies
  • Outbound Special-Order Parts communication
  • Outbound Campaign/Recall communication
  • Outbound CSI follow ups

Further Development
  • Lateral Support Training in other service operations
    • Internal Assistant Service Manager
    • Warranty and Booking
    • Loan Car Process

Qualifications
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable)
PHYSICAL DEMANDS The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Apply