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Service Trainee Jobs in Tennessee (NOW HIRING)

spatco

Service Tech Trainee

Memphis, TN

Our service tech trainee position is an entry level position which will provide you with the training to advance your career. As a technician you will be trained and certified to do routine ...

SPATCO

Service Tech Trainee

Memphis, TN · On-site

Our service tech trainee position is an entry level position which will provide you with the training to advance your career. As a technician you will be trained and certified to do routine ...

Republic Services

Driver Trainee

Kingston, TN · On-site

A Driver Trainee will be trained by Republic Services to obtain a commercial driver's license (CDL) to then assume the responsibility of a Driver with our Company. Driver Trainees will complete a ...

Republic Services

Driver Trainee

Union City, TN

A Driver Trainee will be trained by Republic Services to obtain a commercial driver's license (CDL) to then assume the responsibility of a Driver with our Company. Driver Trainees will complete a ...

Republic Services

Driver Trainee

Union City, TN

A Driver Trainee will be trained by Republic Services to obtain a commercial driver's license (CDL) to then assume the responsibility of a Driver with our Company. Driver Trainees will complete a ...

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All JobsService JobsService Trainee JobsService Trainee Jobs in Tennessee

Service Trainee information

What is the difference between Service Trainee vs Customer Service Representative?

AspectService TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; often some experience or training
Work EnvironmentTraining programs, entry-level settingsCall centers, retail, service desks
Employer & Industry UsageEntry-level roles in hospitality, retail, and service industriesCustomer support across various sectors like telecom, retail, banking

Service Trainee roles are typically entry-level positions focused on training and skill development, often with minimal prior experience required. Customer Service Representatives handle ongoing customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Trainees are in a learning phase, whereas Customer Service Representatives are fully operational staff.

Is it worth doing a service trainee?

A service trainee position provides hands-on experience in customer service, operations, and industry-specific skills, which can enhance employability and professional development. It often involves on-the-job training, mentorship, and skill-building that can benefit those starting their careers or seeking entry-level roles.
What are the most commonly searched types of Service jobs in Tennessee? The most popular types of Service jobs in Tennessee are:
What cities in Tennessee are hiring for Service Trainee jobs? Cities in Tennessee with the most Service Trainee job openings:
Service Trainee jobs near you
Infographic showing various Service Trainee job openings in Tennessee as of June 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Service Trainee

BlueCross BlueShield of Tennessee

Chattanooga, TN • On-site, Remote

$14.50 - $19.75/hr

Full-time

Posted 6 days ago

Job description

BCBST is looking for a dedicated Customer Service Representative to join our BlueCare Plus and BlueCare Customer Service departments. In this role, you will provide vital support to Medicare and Medicaid eligible members by assisting them with finding providers, resolving billing issues, obtaining prescriptions, and more. This position demands strong multitasking abilities, as you will need to type and talk simultaneously to document important information.
Our ideal candidate brings at least one year experience in customer service, particularly within a medical office setting or working with the senior population. You will excel in this role if you can work independently, demonstrate patience, and possess strong problem-solving skills in a fast-paced environment.
A few details about the class:
  • The start date for this class is September 28, 2026.
  • The training will last approximately 20 weeks.
  • The working hours for the training period are 8:00 am - 4:30 pm EST.
  • After training concludes, work hours are in a weekly rotating shift where you could be scheduled to work as early as 8:00 AM EST or as late as 9:00 PM EST.
  • Our enrollment season runs from October through March. During this time, we are open on weekends from 8:00 a.m. to 9:00 p.m. EST, as well as on select holidays, including the Friday after Thanksgiving, Christmas Eve, New Year's Day, and Martin Luther King Jr. Day.
  • Preference for candidates that live in TN or surrounding area.

Job Responsibilities
  • Receiving, investigating and resolving all customer inquiries timely and accurately.
  • Handling customer service inquiries and problems via the telephone.
  • Ensuring all customer communication is clearly documented.
  • Interact through various channels such as Chat, Phone, E-mail and TEAMS.
  • Educating caller to ensure resolution is achieved on first contact.
  • Must be able to pass required testing
  • Participation and attendance are mandatory.
  • This position requires flexibility due to rotations in schedules and requires adherence to assigned schedules
  • Work overtime as required

Job Qualifications
Education
  • High School Diploma or equivalent

Experience
  • 1 year - Experience in a customer service support role is required

Skills/Certifications
  • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
  • Proficient oral and written communication skills
  • Proficient interpersonal and organizational skills
  • Exceptional time management skills
  • Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment
  • Independent, Sound decision-making and problem-solving skills
  • If current employee with the company, must meet minimum performance expectations
  • Ability to talk and type simultaneously in a clear and concise manner while interacting with customers

Number of Openings Available
20
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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