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Service Trainee information

What is the difference between Service Trainee vs Customer Service Representative?

AspectService TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; often some experience or training
Work EnvironmentTraining programs, entry-level settingsCall centers, retail, service desks
Employer & Industry UsageEntry-level roles in hospitality, retail, and service industriesCustomer support across various sectors like telecom, retail, banking

Service Trainee roles are typically entry-level positions focused on training and skill development, often with minimal prior experience required. Customer Service Representatives handle ongoing customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Trainees are in a learning phase, whereas Customer Service Representatives are fully operational staff.

Is it worth doing a service trainee?

A service trainee position provides hands-on experience in customer service, operations, and industry-specific skills, which can enhance employability and professional development. It often involves on-the-job training, mentorship, and skill-building that can benefit those starting their careers or seeking entry-level roles.
What are the most commonly searched types of Service jobs in Tennessee? The most popular types of Service jobs in Tennessee are:
What cities in Tennessee are hiring for Service Trainee jobs? Cities in Tennessee with the most Service Trainee job openings:
Service Trainee jobs near you
Infographic showing various Service Trainee job openings in Tennessee as of June 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Entry Level Sales Manager Trainee

84 Lumber Company

Hendersonville, TN • On-site

$46K - $49K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

84 Lumber rating

6.3

Company rating: 6.3 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

13th of 13 rated diy builders merchants

Job description

Overview
Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the mindset that "nothing is impossible." 84 Lumber is hiring immediately and has the perfect career opportunity for you!
Manager Trainee position is an hourly position averaging $46,000-$49,000/Year with promotional opportunities.
WHO IS 84?
84 Lumber is the nation's largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states and plans for even more locations, your opportunities for growth within the company are endless. If you invest in yourself, we will invest in you!
At 84 Lumber, we promote nearly 100% from within, creating a unique environment where you can build your own career path. Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first promotion within six months.
COMPREHENSIVE BENEFITS PACKAGE:
We offer all the benefits you expect from an industry leader, including:
  • Monthly performance incentives (both store and personal-level bonus potential)
  • Paid Time Off (PTO), sick and personal days
  • Medical, dental and vision insurance
  • Holiday pay
  • Flexible Spending Accounts (FSA) for medical and dependent care
  • Annual profit sharing and 401(k) with employer match (based on company profits)
  • Discounts on building materials and other retail partnerships

RECOGNITION & AWARDS:
84 Lumber is proud to be recognized as one of America's:
  • Most Patriotic Companies by Newsweek, 2026
  • Most Trustworthy Companies by Newsweek, 2026
  • Largest Family Businesses by Forbes, 2026
  • Top Private Companies by Forbes, 2025
  • Best Large Employers by Forbes, 2025

The Contractor Sales Trainee will sell products and services offered by 84 Lumber to current and new clientele. This position is responsible for creating positive customer relationships. The Contractor Sales Trainee is building a book of business to become a Contractor Sales Representative. Other duties may be assigned by Store Manager.
Responsibilities
Builds and maintains a network of sources from which to identify new sales leads.
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
Demonstrates the functions and utility of products or services to customers based on their needs.
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
Qualifications
Create and continually grow book of business and acquire new customers.
Create material estimates/read blueprints.
Source special order material.
Respond to common inquiries or complaints from customers.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to function in a high-paced and sometimes stressful environment.
Reading prints.
Creating material estimates.
Sourcing special orders.

What 84 Lumber employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About 84 Lumber

Sourced by ZipRecruiter

84 Lumber Company is the nation’s leading privately held supplier of building materials, building supplies, manufactured components and industry-leading services for single- and multi-family residences and commercial buildings. 84 Lumber is proud to offer brand name, quality building supplies to building professionals, commercial contractors, home builders, remodelers, developers, and do-it-yourselfers.

Industry

Construction materials wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Eighty Four, PA, US

Year founded

1956

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