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Service Scheduling Coordinator information

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How much do service scheduling coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service scheduling coordinator in the United States is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Service Scheduling Coordinator vs Customer Service Representative?

AspectService Scheduling CoordinatorCustomer Service Representative
Primary RoleScheduling service appointments and coordinating service teamsHandling customer inquiries, providing support, and resolving issues
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, customer interaction
Work EnvironmentOffice, service centers, on-site coordinationCall centers, retail, office settings
Common CertificationsNone typically required, scheduling software proficiency

The Service Scheduling Coordinator focuses on organizing and managing service appointments, ensuring smooth operations for service teams. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the coordinator emphasizes scheduling and coordination, whereas the representative emphasizes customer interaction and issue resolution.

More about Service Scheduling Coordinator jobs
What cities are hiring for Service Scheduling Coordinator jobs? Cities with the most Service Scheduling Coordinator job openings:
What states have the most Service Scheduling Coordinator jobs? States with the most job openings for Service Scheduling Coordinator jobs include:
What job categories do people searching Service Scheduling Coordinator jobs look for? The top searched job categories for Service Scheduling Coordinator jobs are:
Service Scheduling Coordinator jobs near you
Infographic showing various Service Scheduling Coordinator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,730 per year, or $20.1 per hour.
Customer Service & Scheduling Coordinator

Customer Service & Scheduling Coordinator

Superior Fence & Rail Inc

Canton, MI

$15 - $18/hr

Other

Posted 3 days ago

Superior Fence & Rail rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Customer Service & Scheduling Coordinator

Share Apply Part-time $15.00 - 18.00 per hour

Be the First Impression. Set the Standard.

At Superior Fence & Rail, every great project starts with a great first conversation. As our Customer Service & Scheduling Coordinator, you'll be the first point of contact for our customers: setting the tone for a professional, smooth, and trustworthy experience.

This role is perfect for someone who is organized, people-focused, and thrives in a fast-paced environment. You'll balance customer communication with scheduling and administrative support to help keep our operations running efficiently.

Key Responsibilities
  • Answer inbound customer calls with warmth and professionalism
  • Schedule sales appointments by coordinating customer availability with sales team calendars
  • Ensure efficient routing and clear communication across multiple territories
  • Support administrative tasks such as permits and utility locates
  • Communicate clearly with customers, sales reps, and internal team members
  • Adapt to customer needs and handle conversations with professionalism and care
What Success Looks Like
  • Positive, professional first impression for every customer
  • Efficient and accurate scheduling with minimal errors
  • Strong communication across customers and internal teams
  • Smooth coordination that helps jobs move forward without delays
Qualifications

Experience:

  • Customer service or call center experience preferred
  • Experience in scheduling, coordination, or administrative support is a plus
  • Comfortable working in a fast-paced, team-oriented environment

Skills:

  • Strong communication and people skills
  • Organized and detail-oriented
  • Comfortable using technology and learning new systems
  • Able to manage multiple tasks and priorities at once
You'll Thrive in This Role if You:
  • Are naturally friendly and easy to talk to
  • Stay organized and on top of details
  • Communicate clearly and confidently
  • Handle busy environments with a calm, positive approach
  • Take ownership of your work and follow through
We Live and Lead by Our Core Values

At Superior Fence & Rail, our Core Values guide how we hire, lead, solve problems, and serve our customers. They define what great looks like here.

Our Core Values:

  • Radical Honesty & Transparency
  • Accountable & Humble
  • Empathetic Listener
  • Curious & Adaptive
  • Resilient Optimism
  • Proactive Follow-Through
Work schedule
  • Monday to Friday

Superior Fence and Rail - 5930 Commerce Dr, Westland, MI 48185, USA Apply

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