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Service Operations Jobs in Raleigh, NC (NOW HIRING)

ZP Group

Lead Remittance Operations Associate

Durham, NC · Hybrid

$23 - $30/hr

Piper Companies is seeking a Lead Remittance Operations Associate to support disbursement processing within a fast‐paced financial services environment. The Lead Remittance Operations Associate ...

Thompson Buick GMC Cadillac

Service Valet Greeter

Raleigh, NC · On-site

$13.50 - $16.75/hr

Operational Hub: Act as the liaison, communicating clearly and effectively with Service Advisors and Technicians to coordinate customer needs. * Service Drive Excellence: Maintain a consistently ...

Pro-Serv Food Equipment

Service Coordinator

Raleigh, NC · On-site

$17 - $20/hr

Position Overview We are seeking a highly organized and proactive Service Coordinator to join our operations team. This role is the central hub for ensuring that service orders are received ...

Thompson Buick GMC Cadillac

Service Valet Greeter

Raleigh, NC · On-site

$13.50 - $16.75/hr

Operational Hub: Act as the liaison, communicating clearly and effectively with Service Advisors and Technicians to coordinate customer needs. * Service Drive Excellence: Maintain a consistently ...

Thompson Buick GMC Cadillac

Service Valet Greeter

Raleigh, NC · On-site

$13.50 - $16.75/hr

Operational Hub: Act as the liaison, communicating clearly and effectively with Service Advisors and Technicians to coordinate customer needs. * Service Drive Excellence: Maintain a consistently ...

Duke University

Food Service Associate Part Time

Durham, NC · On-site

$13.50 - $17.50/hr

Level I Perform routine tasks and manual work under immediate supervision in support of hospital food service operations; operate dish machine; wash pots and perform heavy cleaning duties; transport ...

AdvisorEngine

Investment Operations

Raleigh, NC · On-site

The Investment Operations professional is responsible for supporting all operational aspects of our TAMP investment management services, including trade execution, monitoring portfolios including ...

AdvisorEngine

Investment Operations

Raleigh, NC · On-site

The Investment Operations professional is responsible for supporting all operational aspects of our TAMP investment management services, including trade execution, monitoring portfolios including ...

AdvisorEngine

Investment Operations

Raleigh, NC · On-site

The Investment Operations professional is responsible for supporting all operational aspects of our TAMP investment management services, including trade execution, monitoring portfolios including ...

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Service Operations information

See Raleigh, NC salary details

$34.5K

$76.4K

$127.3K

How much do service operations jobs pay per year?

As of Jun 4, 2026, the average yearly pay for service operations in Raleigh, NC is $76,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $92,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What are some common challenges faced by professionals in Service Operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What is Service Operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are the most commonly searched types of Service Operations jobs in Raleigh, NC? The most popular types of Service Operations jobs in Raleigh, NC are:
What are popular job titles related to Service Operations jobs in Raleigh, NC? For Service Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in Raleigh, NC look for? The top searched job categories for Service Operations jobs in Raleigh, NC are:
Service Operations jobs near you
Infographic showing various Service Operations job openings in Raleigh, NC as of May 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $76,445 per year, or $36.8 per hour.
Lead Remittance Operations Associate

Lead Remittance Operations Associate

ZP Group

Durham, NC • Hybrid

$23 - $30/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Piper Companies is seeking a Lead Remittance Operations Associate to support disbursement processing within a fast‐paced financial services environment. The Lead Remittance Operations Associate role is ideal for an experienced operations professional who ensures complex transactions are executed accurately, efficiently, and in full compliance with regulatory and internal standards. The Lead Remittance Operations Associate is a full time role that requires you to sit on site 3 days per week in Durham, NC.

Responsibilities of the Lead Remittance Operations Associate: * Process a wide range of disbursement transactions in accordance with contract provisions and regulatory guidelines. * Handle cost basis activities associated with surrender requests, ensuring all required documentation and calculations are complete and accurate. * Utilize multiple internal systems to manage daily workflow and transaction processing.

* Review and approve the accuracy and completeness of transactions processed by team members. * Maintain exceptional attention to detail while processing high‐volume, repetitive work. Requirements of the Lead Remittance Operations Associate: * Bachelors Degree is Required * Prior experience in financial services operations, transaction processing, or a similar back‐office environment.

* Strong attention to detail with a commitment to accuracy and quality. * Ability to handle repetitive tasks with consistency and efficiency. * Proficiency with internal systems, workflow tools, and documentation review.

* Knowledge of regulatory guidelines relevant to financial transactions preferred. Compensation for the Lead Remittance Operations Associate: * $23.00 - $30.00 per hour * Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law. Keywords: lead remittance operations, payment processing, financial services operations, disbursement review, cost basis calculations, back‐office processing, transaction accuracy, workflow management, regulatory compliance, documentation review, Durham NC operations This job opens for applications on 5/29/2026.

Applications for this job will be accepted for at least 30 days from the posting date. #LI-AG1 #HYBRID

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