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Service Operations Manager Jobs in Oregon (NOW HIRING)

Bell and Howell

Operations Manager

Troutdale, OR · On-site

Our Automation Services bring a dedicated team of expert mechatronic service engineers completely ... Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ...

CCL Label, Inc.

Operations Manager

Portland, OR · On-site

The Operations Manager oversees all manufacturing activities, staffing, scheduling, employee ... The role works closely with Customer Service, Sales, Quality, Finance, Human Resources, and ...

Berkshire Production Supply

Operations Manager

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way. We're looking to add an Operations Manager to our team to support our growth in ...

PTSolutions

Operations Manager

Portland, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way. We're looking to add an Operations Manager to our team to support our growth in ...

PTSolutions

Operations Manager

Portland, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way. We're looking to add an Operations Manager to our team to support our growth in ...

Microbac

Operations Manager

Prineville, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Operations Manager will be responsible for leading department managers and supervisors ... Lead, develop, and manage Department Leads (Client Services, Food Department Managers ...

Stonebridge Companies

Operations Manager

Astoria, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role works closely with the General Manager to maintain operational efficiency, exceeding expectations in service delivery, while managing hotel staff and supporting the housekeeping department ...

Aston Carter

Operations Manager

Mcminnville, OR · On-site

$105K - $180K/yr

  • Medical

  • Dental

Senior Operations Manager Lead daily manufacturing operations across multiple value streams to ... Partner with Quality, Engineering, Supply Chain, Maintenance, HR, Customer Service, and Safety to ...

Aston Carter

Operations Manager

Mcminnville, OR

$105K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Senior Operations Manager Lead daily manufacturing operations across multiple value streams to ... Partner with Quality, Engineering, Supply Chain, Maintenance, HR, Customer Service, and Safety to ...

Bliss Roofing

Operations Manager

Clackamas, OR

$90K - $110K/yr

We deliver expert residential and commercial services--including reroof, inspections, repairs, and ... Position Summary The Operations Manager oversees all roofing production operations from post-sale ...

Williams-Sonoma

Operations Manager

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview of the Operations Manager role As an Operations Manager, you will lead a team of hourly ... You will function as the primary contact for all service, picking, and distribution correspondence.

Ulta Beauty, Inc.

Operations Manager

Warrenton, OR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

Mcminnville, OR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty

Operations Manager

Klamath Falls, OR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty

Operations Manager

Mcminnville, OR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

Klamath Falls, OR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Amazon

Operations Manager

Salem, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Ulta Beauty, Inc.

Operations Manager

Mcminnville, OR · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Oregon

Service Operations Manager information

See Oregon salary details

$37.5K

$83.2K

$138.5K

How much do service operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service operations manager in Oregon is $83,151.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $101,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Oregon?

The most popular types of Service Operations jobs in Oregon are:

What are popular job titles related to Service Operations Manager jobs in Oregon?

For Service Operations Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Oregon look for?

The top searched job categories for Service Operations Manager jobs in Oregon are:

What cities in Oregon are hiring for Service Operations Manager jobs?

Cities in Oregon with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,151 per year, or $40 per hour.

Operations Manager

Bell and Howell

Troutdale, OR • On-site

Full-time

Re-posted 12 days ago

Bell And Howell rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

118th of 159 rated electronics manufacturers

Job description

About Bell and Howell
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.
Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry.
Position Title: Site Operations Manager
Location: Portland, OR/Troutdale, OR
Job Summary:
The Site Operations Manager is responsible for overseeing and managing all aspects of print production and document services at a designated site. This role ensures the efficient operation of print facilities, including high-volume printing and finishing services, while maintaining high standards of quality, cost-effectiveness, and customer satisfaction.
The manager will lead a team of print operators and service technician staff, coordinate with internal departments and external partners, and ensure compliance with company policies and industry regulations. Key responsibilities include workflow optimization, equipment maintenance oversight, inventory control, and performance reporting.
Success in this role requires strong leadership, operational expertise, attention to detail, and a commitment to continuous improvement in service delivery.
Job Responsibilities:
  • Fosters positive customer relations and a high degree of customer satisfaction by; intervening, as required, to resolve service complaints and inquiries in a cooperative, supportive, timely and professional manner; interpreting customer agreements; monitoring and improving the quality and thoroughness of services provided.
  • Oversee Daily Operations: Manage all print production activities, ensuring timely and accurate delivery of print jobs.
  • Team Leadership: Supervise, train, and evaluate print operations staff; foster a culture of accountability and continuous improvement.
  • Manages the staff through responsible recruiting, training, motivating, discipline, performance reviews, rewarding, coaching and counseling. Determines the training needs for staff and ensures that programs are delivered to increase their skill base and technical proficiency.
  • Ensures the optimal utilization of people and technical resources, through forecasting, planning, and scheduling. Realigns resources as needed to ensure customer satisfaction.
  • Workflow Optimization: Develop and implement efficient workflows and processes to maximize productivity and minimize waste.
  • Quality Control: Monitor output for quality assurance, ensuring all printed materials meet company and client standards.
  • Equipment Management: Oversee maintenance and troubleshooting of printing and finishing equipment; coordinate with Customer for preventative maintenance, repairs and upgrades.
  • Inventory Control: Manage inventory of parts, paper, toner, and other supplies; ensure adequate stock levels while minimizing excess.
  • Customer Service: Serve as the primary point of contact for internal and external customers; resolve issues and ensure satisfaction.
  • Budget Management: Assist in developing and managing the print operations budget; track expenses and identify cost-saving opportunities.
  • Compliance & Safety: Ensure adherence to safety protocols, environmental regulations, and company policies.
  • Reporting & Analysis: Generate regular reports on production metrics, equipment usage, and team performance; use data to drive improvements.

Supervisory Responsibilities: 12+
Competencies (Skills, Knowledge and Abilities):
  • Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
  • Strong analytical, problem-solving, quantitative, and time management skills.
  • Strong project management skills are strongly preferred.
  • Proficiency on PC multiple operating systems is strongly preferred.
  • Strong budgetary skills preferred.
  • Ability to communicate effectively both orally and in writing.
  • Ability to understand, remember and follow verbal and written instructions.
  • Ability to select, lead, evaluate, and develop employees.
  • Ability to work as an integral part of a team.

Education and Experience:
B.S. degree in business or related field, and 3-5+ years of one or more of the following: hardware, electro-mechanical, robotic, and software customer service experience including maintenance and repairing equipment, or equivalent combination of experience and education.
Minimum of 2-3 years of previous supervisory experience required.
Travel:
This position requires minimal travel in the United States and Canada.
Job Requirements:
Mental/Cognitive
  • Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal.

Physical
  • Requires sitting and walking.
  • Requires using hands to finger and feel, reaching with hands and arms.
  • Requires standing, talking and hearing.
  • Requires close, distant, color, and peripheral vision; depth perception
  • Ability to type on a keyboard.
  • Work is performed in a controlled office and manufacturing environment; noise within acceptable safety levels; work sometimes performed in cramped areas; paper dust prevalent; cleaners and solvents used to clean machines.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an Equal Opportunity Employer. It is the policy of the Company to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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