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Service Operations Manager Jobs in Delaware (NOW HIRING)

CM COASTAL SERVICE LLC

Service Manager

Ocean View, DE · On-site

$95K - $110K/yr

The Service Manager oversees all aspects of our HVAC, Electrical, and Plumbing Service Operations. This role involves managing a team of Service Technicians, ensuring customer satisfaction ...

AstraZeneca

Contract Operations Manager

Wilmington, DE · On-site

$86K - $115K/yr

In the Contract Operations Manager role, you'll play a pivotal role in helping patients access our ... service to support successful implementation and execution of contract terms and payments. This ...

AstraZeneca

Contract Operations Manager

Wilmington, DE · Hybrid

$86K - $115K/yr

... manage and meet deliverables of business operations to monitor, evaluate and administer claims to ... service to support successful implementation and execution of contract terms and payments.This ...

Astrazeneca

Contract Operations Manager

Wilmington, DE · Hybrid

$86K - $115K/yr

... manage and meet deliverables of business operations to monitor, evaluate and administer claims to ... service to support successful implementation and execution of contract terms and payments.This ...

Wittenbach

Regional Service Manager

Wilmington, DE · On-site

The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD ... The Regional Field Service Manager is responsible for overseeing and managing field service ...

My Ace Healthcare

Operation Manager

Wilmington, DE · On-site

$18 - $30/hr

We specialize in developing and delivering comprehensive home care services that allow seniors ... Responsible for all duties relating to office operations, including facilitating communication ...

Republic Services

Ops Manager MRF

New Castle, DE · On-site

The Operations Manager works with his or her General Manager and other managers in the business ... Republic Services is an equal opportunity employer. All qualified applicants will receive ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Delaware

Service Operations Manager information

See Delaware salary details

$35.5K

$78.7K

$131.1K

How much do service operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for service operations manager in Delaware is $78,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $95,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Delaware? The most popular types of Service Operations jobs in Delaware are:
What are popular job titles related to Service Operations Manager jobs in Delaware? For Service Operations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Delaware look for? The top searched job categories for Service Operations Manager jobs in Delaware are:
What cities in Delaware are hiring for Service Operations Manager jobs? Cities in Delaware with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $78,713 per year, or $37.8 per hour.
Blufox Mobile Operations Manager- Beltway Region

Blufox Mobile Operations Manager- Beltway Region

Blufox Mobile

Rehoboth Beach, DE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

We are looking for a professional Operations Manager to coordinate and oversee our Blufox's operations in Florida. The Operations Manager role is mainly to implement the right processes and practices across the market. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during the course of business.


Responsibilities
  • Ensure all operations are carried on in an appropriate, cost-effective way
    • Inventory
    • Cash Handling
    • Scheduling
    • Merchandising
    • Deployments
    • Asset Management
    • Facilities
    • Store Compliance Visits
    • New Store Openings
  • Improve operational management systems, processes and best practices
  • Formulate strategic and operational objectives
  • Other duties as assigned

Requirements

  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Excellent communication skills
  • Leadership ability
  • Outstanding organizational skills
  • Travel

Benefits


  • Medical Plan
  • Dental Plan
  • Vision Plan
  • 401K
  • Vacation, Sick and Personal Time Off
  • Bonus

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