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Service Manager Jobs in Springfield, MO (NOW HIRING)

Maverik Inc.

Foodservice Manager

Springfield, MO · On-site

$20.04 - $22.04/hr

Food Service Manager Starting pay: $20.04/hr. - $22.04/hr. with both career and growth opportunities! You'll be a great fit if... * Must be 21+ to apply. * Flexible Schedule: Our 24/7 stores require ...

Jimmy Jazz

Web Services Manager

Springfield, MO · On-site

$110 - $140/hr

... all web service platforms. Qualifications * Bachelor's degree in Computer Science, Software ... Proven ability to manage priorities, allocate resources, delegate work, and meet project deadlines.

Care to Learn

Chapter Services Manager

Springfield, MO · On-site

$35K - $45K/yr

Provide excellent customer service, support, and problem-solving to Chapter Liaisons. * Lead ... Manage Springfield-specific mission programs and partnerships. * Ensure programs are implemented ...

Care to Learn

Chapter Services Manager

Springfield, MO · On-site

$35K - $45K/yr

Provide excellent customer service, support, and problem-solving to Chapter Liaisons. * Lead ... Manage Springfield-specific mission programs and partnerships. * Ensure programs are implemented ...

Care to Learn

Chapter Services Manager

Springfield, MO · On-site

$52 - $75/hr

Provide excellent customer service, support, and problem-solving to Chapter Liaisons. * Lead ... Manage Springfield-specific mission programs and partnerships. * Ensure programs are implemented ...

Now Optics

Clinical Services Manager

Springfield, MO · On-site

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... We are dedicated to offering customer service and quality eyewear at affordable prices to our ...

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Service Manager information

See Springfield, MO salary details

$27.8K

$59K

$99.9K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Springfield, MO is $59,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $67,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Springfield, MO?

The most popular types of Service jobs in Springfield, MO are:

What are popular job titles related to Service Manager jobs in Springfield, MO?

For Service Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Springfield, MO look for?

The top searched job categories for Service Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Service Manager jobs?

Cities near Springfield, MO with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Nights. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $59,002 per year, or $28.4 per hour.

Field Service Engineer in PWS

City of Shakopee, MN

Republic, MO • On-site

$55 - $90/hr

Other

Medical

Posted 4 days ago

Job description

Job Description In This Role, Your Responsibilities Will Be:
  • Provide site service to installed based customers.
  • Provide Lifecycle Service to Local customers.
  • Perform MRO & Warranty Service to customers.
  • Implement Upgrade/Migration Ovation system.
  • Provide 24-hour standby service to Korea contract customers.
  • Support installed based service infrastructure building in Korea.
  • Disseminate safety notices and important KBA to local service organization.
  • Provide repair quotation support to local Reps/Sub.
  • Work with customer to achieve 100% registration for Ovation system.
  • Manage product recall/replacement.
  • Reports progress and technical problems to Service Manager.
  • Co-work closely with project teams.
  • Pro-actively identify potential quality and efficiency improvements within assigned work.
Who You Are:
  • Ensures accountability: Holding self and others accountable to meet commitments.
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Customer focus: Building strong customer relationships and delivering customer-centric solutions.
  • Situational adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
For This Role, You Will Need:
  • Degree inElectrical Engineering
  • Excellent communications skills, both verbal and written.
  • Strong Microsoft Office skills, particularly MS excel.
  • 3-5 years’ service experience in technical/industrial environment.
  • Excellent collaboration skills with a wide variety of people.
  • Ability to handle urgent and sensitive situations and working under pressure.
  • Knowledge about computer networking (e.g., TCP/IP, Serial, Modbus), and operating software (Windows).
  • Traveling is s part of the job as required.
Benefits

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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