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Service Manager Jobs in Springfield, MO (NOW HIRING)

Reliable Cars & RV

Service Manager

Springfield, MO

The Service Manager directs and is responsible for the activities of all service employees to assure an efficient and profitable department while maintaining customer satisfaction standards. Benefits:

Reliable Cars & RV

Service Manager

Springfield, MO

The Service Manager directs and is responsible for the activities of all service employees to assure an efficient and profitable department while maintaining customer satisfaction standards. Benefits:

Reliable Cars & RV

Service Manager

Springfield, MO · On-site

The Service Manager directs and is responsible for the activities of all service employees to assure an efficient and profitable department while maintaining customer satisfaction standards. Benefits:

Reliable Cars & RV

Service Manager

Springfield, MO

The Service Manager directs and is responsible for the activities of all service employees to assure an efficient and profitable department while maintaining customer satisfaction standards. Benefits:

Reliable Cars & RV

Service Manager

Springfield, MO

The Service Manager directs and is responsible for the activities of all service employees to assure an efficient and profitable department while maintaining customer satisfaction standards. Benefits:

Berry Companies

Service Manager

Springfield, MO · On-site

The Service Manager will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, and maximizing efficiency and profitability. The ideal ...

VERMEER GREAT PLAINS INC

SERVICE MANAGER

Brookline, MO · On-site

Service Manager Department: Service Reports to: Service Director Vermeer Great Plains - 100% EMPLOYEE-OWNED COMPANY An authorized distributor for Vermeer equipment in Kansas, Oklahoma, and Western ...

K.C. Bobcat

Service Manager

Springfield, MO

The Service Manager will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, and maximizing efficiency and profitability. The ideal ...

HyVee

Service Manager

Springfield, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Springfield, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

OMB Bank

Customer Service Manager

Springfield, MO · On-site

Customer Service Manager Job Summary The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent ...

Pep Boys

Assistant Service Manager

Springfield, MO · On-site

$18.90 - $24/hr

Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide ...

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Service Manager information

See Springfield, MO salary details

$29.6K

$62.7K

$106.3K

How much do service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service manager in Springfield, MO is $62,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Springfield, MO?

The most popular types of Service jobs in Springfield, MO are:

What are popular job titles related to Service Manager jobs in Springfield, MO?

For Service Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Springfield, MO look for?

The top searched job categories for Service Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Service Manager jobs?

Cities near Springfield, MO with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $62,747 per year, or $30.2 per hour.

Service Manager

Reliable Cars & RV

Springfield, MO

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Job description

Do you want an elevated work experience? **Rare Immediate opening for an award-winning Import brand!

The Service Manager directs and is responsible for the activities of all service employees to assure an efficient and profitable department while maintaining customer satisfaction standards.

Benefits:

  • Fast-paced work environment
  • Paid training and development
  • Highly successful Imports Automotive Dealership
  • Career growth opportunities
  • Medical and dental coverage available after 2 months
  • Paid vacation
  • 401(k)

Standards & Responsibilities:

  • Forecast goals and objectives for the department and set procedures to meet them.
  • Implement procedures to ensure there are positive working relationships with other departments.
  • Prepare and administer an annual operating budget for the service department.
  • Understand and keep abreast of, and comply with, federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, safety regulations, etc.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Serve as a liaison with factory representatives.
  • Handle all customer complaints.
  • Quality check completed jobs.
  • Keep abreast of new equipment and tools available and recommend purchases.
  • Control the performance of the department using these tools: Daily operating control; Efficiency and productivity control; comeback reports; telephone surveys; and monthly forecasts.
  • Maintain reporting systems required by the dealership and the factory.
  • Monitor repair order trends, such as number of repair orders completed, number of items per repair order, dollar sales per repair order, dollar sales per service advisor, etc.
  • Collect accounts receivable for service work.

Qualifications:

  • 2+ years of Service Manager Experience
  • Proficient Communication Skills
  • Experience building strong teams
  • Consistent and stable work history
  • Valid driver’s license and clean driving record
  • All potential employees must pass pre-employment testing, including a background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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