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Service Manager Jobs in Springfield, MO (NOW HIRING)

Premier Truck Group

Service Advisor

Springfield, MO · On-site

Monitor job progress and keep customer updated Assist service technicians in identifying opportunities to Up-Sell Report all customer complaints to the Service Manager and/or the Assistant Service ...

Walmart

Auto Care Center Service Manager

Springfield, MO · On-site

$20 - $33/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Cintas

Service Supervisor

Springfield, MO · On-site

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

The Larson Group

Diesel Service Technician

Strafford, MO · On-site

$25.75 - $34.50/hr

Maintain efficiency and productivity goals set forth by Service Manager. * Maintain Peterbilt online training percentage of 95%. * Obtain class A or B CDL and retain during employment. * Perform ...

The Larson Group

Diesel Service Technician

Strafford, MO · On-site

$25.75 - $34.50/hr

Maintain efficiency and productivity goals set forth by Service Manager. * Maintain Peterbilt online training percentage of 95%. * Obtain class A or B CDL and retain during employment. * Perform ...

VIOC

Assistant Manager in Training

Springfield, MO · On-site

The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who ...

VIOC

Assistant Manager in Training

Springfield, MO · On-site

The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who ...

Rush Enterprises

Service Foreman

Springfield, MO · On-site

$80K/yr

Recruit, hire, and motivate qualified diesel mechanics. * Assist diesel mechanics in developing their skills with support of the Service Manager. * Schedule repair work and assign technician(s) to ...

Rush Enterprises

Service Foreman

Springfield, MO · On-site

$60K - $80K/yr

Recruit, hire, and motivate qualified diesel mechanics. * Assist diesel mechanics in developing their skills with support of the Service Manager. * Schedule repair work and assign technician(s) to ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Springfield, MO

Service Manager information

See Springfield, MO salary details

$27.8K

$59K

$99.9K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Springfield, MO is $59,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $67,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Springfield, MO?

The most popular types of Service jobs in Springfield, MO are:

What are popular job titles related to Service Manager jobs in Springfield, MO?

For Service Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Springfield, MO look for?

The top searched job categories for Service Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Service Manager jobs?

Cities near Springfield, MO with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Nights. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $59,002 per year, or $28.4 per hour.

Automotive Service Manager/Service Advisor

Reliable Superstore

Springfield, MO

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

 

Service Advisor / Service Writer
Reliable Toyota of Springfield

Reliable Toyota of Springfield is expanding our high-performing team and seeking motivated, customer-focused Service Advisors/Service Writers who thrive in a fast-paced, high-energy environment.

If you are outgoing, dependable, highly organized, and career-driven, this is an opportunity to build a long-term, rewarding career with growth potential. Our structured in-store training program and ongoing professional development ensure you have the tools to succeed and advance.

Success in this role comes from balancing efficiency with empathy — delivering timely results while making every customer feel heard, respected, and valued

Position Overview

As a Service Advisor, you are the primary point of contact between our service department and our valued customers. This is a dynamic, multitasking role that requires exceptional organization, professional communication, and the ability to manage multiple clients simultaneously — all while delivering a top-tier customer experience.

You will:

  • Greet customers promptly and professionally during check-in
  • Conduct detailed reviews of scheduled maintenance and repair needs
  • Analyze diagnostic reports and recommend additional services when appropriate
  • Communicate repair timelines, pricing, and service updates clearly and professionally
  • Manage multiple open repair orders at once, ensuring no customer is left without follow-up
  • Coordinate with technicians and parts departments to ensure efficiency and accuracy
  • Provide frequent, proactive updates to customers via phone, text, and email
  • Maintain detailed documentation and accuracy in all transactions

 Essential Qualifications

This role requires the ability to juggle competing priorities, pivot quickly when situations change, and maintain a calm, professional demeanor under pressure.

  • Prior automotive service writing experience is a plus, but not required — we provide comprehensive training
  • Strong multitasking and organizational skills
  • Proven ability to communicate professionally and confidently
  • Sales experience with the ability to ethically recommend services
  • Ability to receive direction from multiple team members and prioritize effectively
  • Familiarity with CDK and X-Time software is preferred
  • Working knowledge of automotive systems and repair processes
  • Exceptional attention to detail and commitment to accuracy
  • Ability to thrive in a high-paced, team-oriented environment
  • Strong time management skills
  • Proficiency with written and digital technical reference materials
  • Commitment to following processes for quality and safety

 Benefits Package

  • Health, dental, and vision insurance (available 60 days after hire)
  • Paid vacation
  • 401(k) retirement plan with company match
  • Competitive compensation structure with growth opportunity
  • Ongoing training and professional development

All applicants must successfully complete pre-employment background screening, motor vehicle record review (MVR), and drug testing.

If you are highly organized, customer-driven, and ready to grow within a professional automotive environment, we invite you to apply today and join the Reliable Toyota of Springfield team.

Build your future with us.

Apply