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Service Manager Jobs in Springfield, MO (NOW HIRING)

Assistant Service Manager

Springfield, MO · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

We're Looking for an Experienced Service Advisor / Writer to Join Their Team! Brands: * Subaru * Mazda * Hyundai Benefits: * Earning potential of 60K+ * Fast-paced work environment * Paid training ...

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Assistant Service Manager

Springfield, MO · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

We're Looking for an Experienced Service Advisor / Writer to Join Their Team! Brands: * Subaru * Mazda * Hyundai Benefits: * Earning potential of 60K+ * Fast-paced work environment * Paid training ...

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Experienced Automotive Service Manager

Springfield, MO · On-site

$1.0K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • PTO

As a Service Manager, you won't just be taking appointments-you'll be the driving force behind customer satisfaction, team motivation, and shop success. This is more than a job-it's your chance to ...

Showing results 21-40

Service Manager information

See Springfield, MO salary details

$29.6K

$62.7K

$106.3K

How much do service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service manager in Springfield, MO is $62,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What are the most commonly searched types of Service jobs in Springfield, MO?

The most popular types of Service jobs in Springfield, MO are:

What are popular job titles related to Service Manager jobs in Springfield, MO?

For Service Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Springfield, MO look for?

The top searched job categories for Service Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Service Manager jobs?

Cities near Springfield, MO with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $62,747 per year, or $30.2 per hour.

Commercial HVACR Service Manager

Helios HVACR Services

Springfield, MO • On-site

$95K - $105K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago


Job description

HVACR Service Managers oversee daily area operations and manage technicians to ensure Helios meets customers' needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state.
What Sets Helios Apart:
  • Health benefits start DAY ONE (includes an employee-only ZERO cost option)
  • 401K with company match
  • Very generous PTO policy - in addition to paid holidays
  • Career growth opportunities, promote from within culture
  • Incredible bonus and recognition programs
  • Company vehicle, fuel card, smart phone, and uniforms
  • Continuing education course offered on Helios University

What Helios Needs From You:
  • Lead a team and manage team communication, ensuring all parties are aware of needed information
  • Provide the highest level of professionalism, communication, and integrity to our customers
  • Manage Supervisors, Technicians and assess training needs by selecting training programs for team members
  • Participate in the hiring, training, and coaching of field staff
  • Maintain stock, parts, tools, and safety equipment in the vehicle

What Sets You Apart:
  • 5+ years of HVAC field experience
  • Previous experience in service management roles
  • Universal EPA certification
  • Valid driver's license
  • Knowledge with advance principles of air conditioning, refrigeration, and heating
  • Excellent written, verbal, and interpersonal skills
  • Basic computer skills for iPad/cell phone communication and documentation

Helios determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $95,000 to $105,000 annually. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.
* Helios is an equal opportunity employer. The company provides equal opportunity to qualified persons without regard to race, color, creed, religion, sex, national origin, age, disability, medical condition, genetic characteristics, veteran status, citizenship, ancestry, marital status, gender, or any other characteristic protected by federal, state, or local law. This nondiscrimination policy extends to all terms, conditions, and privileges of employment.
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